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Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft August 06, 2010 - (Free Research) In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.  (CASE STUDY) READ ABSTRACT |

Buy Vs. Build: Embedding Analytics Into SaaS or Cloud Apps by Information Builders May 02, 2013 - (Free Research) Consult this white paper to learn more about software-as-a-service (SaaS) and cloud computing. It recognizes the question if your business should buy or build cloud-based applications. Is outsourcing worth the saved money, resource and other benefits? Read on now to uncover the answer.  (WHITE PAPER) READ ABSTRACT |

Charles River Development Automates SaaS Managed Services with Cisco Tidal Enterprise Scheduler by Cisco Systems, Inc. October 01, 2012 - (Free Research) Charles River Development realized it needed a highly unified and automated approach to job scheduling to efficiently deliver its managed service. It had to be well-architected, intuitive, scalable and flexible. Read this presentation transcript to learn why they chose Cisco Tidal Enterprise Scheduler  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Charles River Development Automates SaaS Managed Services with Cisco Tidal Enterprise Scheduler by Cisco Systems, Inc. September 24, 2012 - (Free Research) Charles River Development realized it needed a highly unified and automated approach to job scheduling to efficiently deliver its managed service. It had to be well-architected, intuitive, scalable and flexible. Read this presentation transcript to learn why they chose Cisco Tidal Enterprise Scheduler  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com October 07, 2009 - (Free Research) This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve.  (WHITE PAPER) READ ABSTRACT |

CW+ Quocirca report: Reducing complexity and cost in mobile deployments by ComputerWeekly.com October 04, 2010 - (Free Research) The automation of traditional paper based processes with technology can lead to unnecessary complexity. This leads to increased costs and other challenges which can be avoided if solutions are simple and fit closely to the business task in hand.  (WHITE PAPER) READ ABSTRACT |

Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels by Parallels, Inc. April 09, 2010 - (Free Research) Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans.  (CASE STUDY) READ ABSTRACT |

About to Buy Guide: Spam/virus protection for Exchange by Mimecast June 05, 2012 - (Free Research) This expert e-guide explores the value of a comprehensive email security strategy, and compares the pros and cons of various approaches. Discover how you can gain the antispam and antivirus protection you need to keep email threats at bay and productivity high.  (EGUIDE) READ ABSTRACT |

Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc. December 14, 2011 - (Free Research) Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.  (WHITE PAPER) READ ABSTRACT |

Buy. Smarter. Redefining commerce in the age of the customer by IBM May 01, 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Expert tips for Agile test strategies by Hewlett-Packard Company April 01, 2012 - (Free Research) Many development organizations fail to realize that test automation doesn't implement itself; it requires a certain amount of planning and care to be truly effective. Read this e-guide to uncover expert guidance for successfully implementing automated testing. Then, find tips for managing testing within the short iterations of agile development.  (EGUIDE) READ ABSTRACT |

IBM Business Process Manager—Powerfully Simple by IBM March 31, 2011 - (Free Research) Getting executive buy-in and implementing BPM can seem like a daunting task. Read this white paper to learn how to simplify the process with a simple, scalable, centralized BPM platform that provides total visibility and management of your business processes, real-time analytics, a process coaching for easy user adoption.  (WHITE PAPER) READ ABSTRACT |

Making the Case for BPM: A Benefits Checklist by IBM December 15, 2010 - (Free Research) BPM is the best investment a company can make in establishing a platform for continuous improvement. The challenge for many companies is justifying the BPM investment instead of traditional paths for solving process problems – like buying an application or building a custom application. This paper provides a virtual checklist for the benefits.  (WHITE PAPER) READ ABSTRACT |

Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc. April 04, 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.  (WHITE PAPER) READ ABSTRACT |

Enhancing and Maintaining IT ROI: The Case for Ongoing Support by SAP UK & Ireland May 01, 2006 - (Free Research) Learn best practices for achieving a measurable ROI from your IT investments while sustaining business process improvements, increasing senior-management buy in and improving end-user satisfaction.  (WHITE PAPER) READ ABSTRACT |

Improve Sales and Marketing Alignment to Generate Better Business Results by Oracle Corporation September 01, 2012 - (Free Research) In this white paper, Internet.com explores how businesses can leverage the latest integrated sales and marketing solutions improve the effectiveness of both teams in an increasingly challenging environment.  (WHITE PAPER) READ ABSTRACT |

Executive Summary: Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company) June 2006 - (Free Research) SiriusDecisions has commissioned a new research study to examine the efficacy of demand creation - from the point of view of prospects and customers you are spending millions of dollars to communicate with. Read this executive summary of our Demand Creation webinar to find out which tactics are viewed most favorably in b-to-b marketplace.  (CASE STUDY) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.  (WHITE PAPER) READ ABSTRACT |

Comcast’s cable advertising division empowers their 1,500 associate sales force with an Alteryx intranet market analysis and advertising and support application by Alteryx, Inc. January 2011 - (Free Research) Comcast Spotlight wanted all of its sales professionals to have immediate access to user-defined market analyses, without having to involve a trained research analyst. Alteryx designed a web-based solution, SpotKnowledge, which enabled increased functionality, accuracy, and faster turn-around times on analysis and reporting.  (CASE STUDY) READ ABSTRACT |

Creating Sales Opportunities with Lead Scoring by Genius.com October 2009 - (Free Research) Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues.  (WHITE PAPER) READ ABSTRACT |

10 Questions to Ask Before You Buy an Anti‐Spam Solution by WatchGuard Technologies, Inc. October 2010 - (Free Research) With so many anti-spam products on the market, how can you be sure you're getting the best solution for your business network? With these ten critical questions as your guide, you can cut through the marketing hype and zero in on the key features and benefits that should guide your decision.  (WHITE PAPER) READ ABSTRACT |

Best Buy Reference Video by CA Technologies August 2012 - (Free Research) In this video, learn why Best Buy's Director of IT Integration & SOA says to "virtualize everything. Don't just pick a small subset." Discover what service virtualization has done for the world's largest consumer electronics retailer, and how you can take those lessons back to your organization.  (VIDEO) READ ABSTRACT |

A 15-minute Guide to Interactive Content Management by EMC Corporation March 2008 - (Free Research) Interactive content management (ICM) is a set of technologies for managing the production process and content types that deliver compelling communications.  (WHITE PAPER) READ ABSTRACT |

Integrating customer data for improved CRM by Infor May 2013 - (Free Research) This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs.  (EGUIDE) READ ABSTRACT |

Hosted CRM Buyer's Guide by Inside CRM December 2007 - (Free Research) In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market...  (WHITE PAPER) READ ABSTRACT |

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