Oracle Marketing Analytics helps you to develop closer, more valuable customer and prospect relationships and improve marketing effectiveness. Read this data sheet to learn more. 

The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. 

This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. 

Virtualization management has evolved significantly as products mature and IT shops become more savvy. This expert buying guide explores third-party tools in five key areas of virtualization management. Gain insights on what you should consider, whether you're a first-time purchaser or looking to upgrade. 

The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying. 

This paper examines recent security breaches such as Stuxnet, and offers best practice measures, especially for the Windows platform, that can help to safeguard private keys so that your company doesn't become tools of malicious hackers. 

Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 

This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring. 

Any virtualization layer or hypervisor introduces a new set of demands to a server or blade environment. This e-book explains the process of virtualizing the I/O layer, how to manage it and what challenges remain for this disruptive technology. 

The advent of new technologies, especially virtualization, is drastically changing the way the data center can and should be designed. This IT Decision Center provides purchasing guidance from our site experts along with answers from leading vendors in the market to the 5 most important questions you should ask any data center networking vendor. 

Using two of the Intel SS4000-E storage servers mirrored for additional redundancy, Philips has cut about USD 10 thousand off the storage cost for more than one terabyte of data by eliminating the need to buy expensive optical disks. 

Companies face complicated buying decisions whenit comes to buying host-based antimalware, starting with whether to purchase a protection suite, andwhat to include in that all-in-one package.