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The Next-Generation Contact Center by Aspect October 31, 2012 - (Free Research) Customers have more power than ever before in the buying process thanks to social media – experience can quickly be posted or tweeted, either boosting or slandering your brand reputation. Read this Forrester report to learn 6 features they recommend for future contact centers and a 4-step roadmap to better customer service.  (WHITE PAPER) READ ABSTRACT |

Next-generation Enterprise Collaboration: The Case for Deploying Open Source Solutions by Rivet Logic Corporation October 01, 2008 - (Free Research) View this paper and learn how deploying effective enterprise and Web collaboration solutions can result in significant organizational and end user benefits for the enterprise, internal and external audiences, business end-users and IT departments.  (WHITE PAPER) READ ABSTRACT |

Buy Microsoft Office 365 Trial Download by Microsoft August 02, 2012 - (Free Research) See the familiar software features of next-generation communications to deliver the power of cloud computing and download this trial of Microsoft Office 365.  (DOWNLOAD)

Customer Experience: Empowering People. Powering Brands. by Oracle Corporation UK Ltd December 17, 2012 - (Free Research) Research shows that 86% of customers will pay up to 25% more for a great customer experience, but only 1% report that their expectations are being met. Read this paper to learn about next-generation customer experience management technologies and strategies from Oracle that enable you to effectively connect, engage, and service your customers.  (DATA SHEET)

SuperMassive E10000 Series Next-Generation Firewall by SonicWALL February 28, 2011 - (Free Research) The SonicWALL® SuperMassive™ E10000 Series is SonicWALL’s Next-Generation Firewall platform designed for large networks to deliver scalability, reliability and deep security at multi-gigabit speeds.  (WHITE PAPER) READ ABSTRACT |

Next-Generation IPS for Dummies by Sourcefire January 01, 2013 - (Free Research) Despite the hype, you don't need to replace your firewalls to gain application visibility and control. A Next-Generation IPS (NGIPS) can do this – and even detect and protect against advanced malware – without disrupting your security architecture. Learn what a NGIPS can really do. Download the "Next-Generation IPS for Dummies" eBook.  (EBOOK) READ ABSTRACT |

Next-Generation IPS Technology Disrupts the IPS Market by Sourcefire March 26, 2013 - (Free Research) Read this report to learn more about the impact of NGFW on the network IPS market, and discover why and how next-generation IPS is disrupting both the IPS and NGFW market.  (WHITE PAPER) READ ABSTRACT |

Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company April 23, 2009 - (Free Research) In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform.  (WHITE PAPER) READ ABSTRACT |

Next-Generation Power and Cooling for Blade Environments by Hewlett-Packard Company March 03, 2009 - (Free Research) In this technical brief, IDC examines HP Thermal Logic, a holistic approach to improving power and cooling efficiency in the IT infrastructure, designed to help companies reduce energy consumption, reclaim unused datacenter capacity, and extend the life of their datacenter.  (TECHNICAL ARTICLE) READ ABSTRACT |

Next-generation firewalls are mainstream: What to expect by Palo Alto Networks March 15, 2012 - (Free Research) Today, as enterprises increasingly implement next-generation firewalls, there are a number of kinks that must be addressed. In this e-guide, explore the ins and outs of next-generation firewalls including the potential implementation headaches and how to overcome them.  (EGUIDE) READ ABSTRACT |

How a Next-Generation Firewall Prevents Application-Layer Attacks by Sophos, Inc. January 24, 2013 - (Free Research) This expert E-Guide explores the value of next-generation firewalls (NGFWs) in preventing application-layer threats, such as SQL-injections and buffer-overflow attacks. Inside, discover NGFW opportunities and challenges – read on to learn more.  (EGUIDE) READ ABSTRACT |

Chapter 1: Cloud Risks and Rewards - CIO Strategies for the Cloud by SearchCIO.com September 29, 2009 - (Free Research) Some pundits foresee a future in which all data center computing is done in the "cloud," but that future is a long way off. Most organizations have just begun to venture into the cloud. Many others remain skeptical because of security and quality-of-service concerns. Read this ebook to learn what CIOs can to do now to prep their own environments.  (EBOOK) READ ABSTRACT |

Red Hat Enterprise Linux: Your Solaris Alternative by Red Hat and HP August 10, 2009 - (Free Research) This whitepaper will review some key features and benefits of both Solaris and Red Hat Enterprise Linux. We will also explain why Red Hat Enterprise Linux is an ideal solution for enterprises that are facing Sun and SPARC's uncertain future, whether you are considering launching a new IT production environment or migrating a legacy environment...  (WHITE PAPER) READ ABSTRACT |

Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels by Parallels, Inc. April 09, 2010 - (Free Research) Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans.  (CASE STUDY) READ ABSTRACT |

Next-Generation NAS by Oracle Corporation July 16, 2012 - (Free Research) To remain competitive in the future, you need an up-to-date NAS system that optimizes storage, handles all the different types of data that are essential to your business, and grows with your company. Check out this short white paper for a list of key criteria you must evaluate when making your selection.  (WHITE PAPER) READ ABSTRACT |

Next-Generation Firewall by SonicWALL February 28, 2011 - (Free Research) It can be a real challenge for IT administrators to efficiently deliver critical corporate solutions while also contending with employee use of wasteful and often dangerous applications. Critical applications need bandwidth prioritization while social media and gaming applications need to be bandwidth throttled or even completely blocked.  (WHITE PAPER) READ ABSTRACT |

McAfee Leads Criteria for Next-Generation IPS by McAfee. February 01, 2012 - (Free Research) Discover how to mitigate today's increasingly sophisticated attacks with next-generation intrusion prevention (IPS). View now to explore how McAfee Network Security Platform 7 and an integrated network security framework can help deliver new levels of protection.  (WHITE PAPER) READ ABSTRACT |

Getting the Most Out of Your Next-Generation Firewall by Cisco (E-mail this company) April 11, 2013 - (Free Research) Check out this resource to discover more about getting the most out out of your next-generation firewall in order to effectively find the balance between productivity and security in the face of today's rapidly evolving business trends.  (WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect August 10, 2010 - (Free Research) This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience.  (WHITE PAPER) READ ABSTRACT |

In Pursuit of Operational Excellence: Accelerating Business Change Through Next-Generation ERP by Infor January 16, 2012 - (Free Research) Read this white paper to learn how when deployed as a virtual application over the cloud and streamlined by mobile and social technologies, next-generation enterprise resource planning (ERP) systems create an integrated decision-making environment that will enable manufacturers to operate in real time over an intelligent value chain.  (WHITE PAPER) READ ABSTRACT |

Accelerating Business Change Through Next-Generation ERP — Call to Action for the Industrial Machinery and Equipment Sector by Infor March 14, 2012 - (Free Research) A recent IDC Manufacturing Insight survey of equipment and machinery manufacturers found that since the economic downturn the biggest priority for organizations is profit growth. This white paper summarizes the results of the survey and explains how next-gen enterprise resource planning (ERP) systems can help manufacturers turn a profit again.  (WHITE PAPER) READ ABSTRACT |

Controlling Botnets with the Next-Generation Firewall by Palo Alto Networks March 14, 2012 - (Free Research) View this paper for an overview of botnets and how they work; and uncover a model that can enable enterprises to proactively protect themselves with the unique capabilities of next-generation firewalls.  (WHITE PAPER) READ ABSTRACT |

The Business Case for a Next-Generation SIEM: Delivering Operational Efficiency and Lower Costs Through An Integrated Approach to Network Security Management by Q1 Labs, an IBM Company October 07, 2010 - (Free Research) The selection of the most effective IT technology is a major concern for companies of all sizes, across almost every industry. Read this white paper to learn more about how Q1 Labs' next-generation security information and event management solutions can help protect your IT assets at a lower cost to the company.  (WHITE PAPER) READ ABSTRACT |

Building the Next-Generation Data Center – A Detailed Guide by CA Technologies. April 01, 2011 - (Free Research) Read this paper to learn how software vendors are offering virtualization management software that offers robust features and has well defined roadmaps. Read on to learn how to build the next-generation data center and overcome the challenges of managing a virtual infrastructure.  (WHITE PAPER) READ ABSTRACT |

Mobile Technology: Equipping Supervisors and Managers for the Next-Generation Customer Contact Center by Aspect December 20, 2012 - (Free Research) For today's contact center managers, the increase in communication channels coupled with a more sophisticated customer base and mobile workforce is presenting major challenges. Read this resource to learn how mobile technologies can help relieve these burdens by simplifying management, increasing employee productivity, and much more.  (WHITE PAPER) READ ABSTRACT |

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