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1 - 25 of 464 | Next Page

A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.

March 27, 2012 - (Free Research)
Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Chapter 3: Enterprise-Class Tape Library Purchase Considerations by Quantum Corporation

February 09, 2010 - (Free Research)
Now that you've reviewed the essential issues involved in any backup acquisition, this guide focuses on the specific considerations of enterprise-class tape libraries. You'll also find a series of specifications to help make on-the-spot product comparisons between vendors like Quantum Corp., Hewlett-Packard Corp., IBM, SpectraLogic Corp., and more. 
(EGUIDE) READ ABSTRACT |

E-Guide: Chapter 1: Quick Tutorial For Evaluating Backup Products by Quantum Corporation

February 09, 2010 - (Free Research)
This chapter from this SearchDataBackup.com best practices backup guide walks you through the process of evaluating and purchasing backup products. This backup product buying guide lists the criteria involved in selecting backup products for each backup product category and offers product specifications that will help you compare products. 
(EGUIDE) READ ABSTRACT |

Podcast - Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company)

March 07, 2006 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 
(PODCAST) READ ABSTRACT |

Podcast - Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc (E-mail this company)

March 07, 2006 - (Free Research)
White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This podcast outlines eight key steps to take when writing a white paper and what you should do once the paper is written. 
(PODCAST) READ ABSTRACT |

How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company)

October 2005 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 
(WHITE PAPER) READ ABSTRACT |

Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc (E-mail this company)

May 2005 - (Free Research)
White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This paper outlines eight key steps to take when writing a white paper and what you should do once the paper is written. 
(WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

RHEV for Desktops Feature Comparison by Red Hat

May 2012 - (Free Research)
<p>When choosing a desktop virtualization platform to manage your desktop infrastructure, your architecture and capabilities may be limited by the features offered by each product. This document details the features and benefits of Red Hat Enterprise Virtualization for Desktops 3.0 in comparison with current market competitors.</p> 
(WHITE PAPER) READ ABSTRACT |

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 2012 - (Free Research)
This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. 
(WEBCAST) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 2012 - (Free Research)
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 2012 - (Free Research)
Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. 
(PODCAST) READ ABSTRACT |

Tape Drive Technology Comparison by Spectra Logic Corporation

April 2012 - (Free Research)
This white paper is your ticket to understanding the latest that tape technology has to offer. Read on to discover why tape is still plays a valuable role in today's data center. 
(WHITE PAPER) READ ABSTRACT |

Tape Drive Technology Comparison by Spectra Logic Corporation

March 2012 - (Free Research)
Check out this white paper for a breakdown of currently available tape technologies, and discover what upgrades tape has received in order to remain a valuable part of today's data center. Also included is a side-by-side comparison of several of today's tape solutions, and insight as to what challenges still exist regarding tape. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 
(WHITE PAPER) READ ABSTRACT |

Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)
This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. 
(VIDEO) READ ABSTRACT |

RHEV for Servers Feature Comparison by Red Hat

May 2012 - (Free Research)
<p>This document details the features of Red Hat Enterprise Virtualization 3.0 in comparison with VMware vSphere 5 and Microsoft Hyper-V 2008 R2, and is designed to give you information about Red Hat Enterprise Virtualization (RHEV) and allow you to compare features and benefits across multiple virtualization platforms.</p> 
(WHITE PAPER) READ ABSTRACT |

RHEV for Desktops: Competitive Pricing Whitepaper by Red Hat

May 2012 - (Free Research)
This document compares the pricing of Red Hat Enterprise Virtualization for Desktops (RHEV) with the pricing of VMware View 5 for desktop virtualization. Access a detailed price comparison for the use cases of 100 virtual desktops. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

Contact Zone Overview Video by Melissa Data Corp

April 2012 - (Free Research)
This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output. 
(VIDEO) READ ABSTRACT |

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. Microsoft SQL Server 2008, Release 2 by Oracle Corporation

January 2012 - (Free Research)
<p>Over the last several decades, database management systems have become an integral part of every corporate IT landscape. This database manageability and productivity cost comparison study provides IT decision makers with factual information to address these challenges.</p> 
(CASE STUDY) READ ABSTRACT |

Business Card Reader for iPhone Demo by ABBYY

April 2011 - (Free Research)
This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone. 
(VIDEO) READ ABSTRACT |

Building the Contact Center of the Future by inContact

May 2012 - (Free Research)
This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 464 | Next Page

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