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LEGO: Nurturing Consumer Loyalty Bloomberg BusinessWeek Article by SAP America, Inc.

December 31, 2011 - (Free Research)
This LEGO customer success story reported by Bloomberg Businessweek highlights how LEGO leverages SAP Customer Relationship Managment (SAP CRM), especially the loyalty management software, to run the compnay's customer loyalty program. 
(WHITE PAPER) READ ABSTRACT |

Not Small Change: World-class Financial Automation Delivers Dramatic Benefits (BusinessWeek Research Services) by SAP America, Inc.

March 16, 2009 - (Free Research)
This white paper by BusinessWeek and SAP discusses how replacing manual and disjointed financial processes with an enterprise wide system cuts costs and improves operational performance. Automated financial value chains can reduce costs by up to 45 percent and improve productivity by up to 50 percent. 
(WHITE PAPER) READ ABSTRACT |

Innovate the Steve Jobs Way: 7 Insanely Different Principles for Breakthrough Success by Citrix Online UK

January 13, 2011 - (Free Research)
This new e-book by Carmine Gallo, columnist for BusinessWeek.com, explores the 7 guiding principles of Steve Jobs' success and how you can use them to emerge from the recession stronger, more inspired and more innovative than ever. 
(EBOOK) READ ABSTRACT |

When Legitimate Sites Threaten Your Network by Kaspersky Lab

August 19, 2009 - (Free Research)
Did you know that legitimate sites like BusinessWeek.com and MLB.com have been victimized by drive-by malware? This security brief discusses specific measures you can take to protect your business and defend against these attacks. 
(WHITE PAPER) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS

May 05, 2010 - (Free Research)
Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 
(ANALYST REPORT) READ ABSTRACT |

Information is King: Business Analytics in the Age of the Downturn and the (Re)Emergence of the Customer by SAS

April 07, 2010 - (Free Research)
BusinessWeek Research Services (BWRS) launched a research program in April 2009 to determine the attitudes and opinions of C-level executives with regard to the use and value of business analytics. This paper reviews a portion of the research and provides analysis and insights on the topic of business analytics. 
(WHITE PAPER) READ ABSTRACT |

SocialText Case Study: Boston College by Socialtext

February 2008 - (Free Research)
Boston College evaluated various options for increasing communication and collaboration in the classroom, including staying with Facebook, but in October 2006 ultimately decided to use the Socialtext hosted service for wikis. 
(CASE STUDY) READ ABSTRACT |

HRO Innovation: Building Blocks to Derive Full Value by SAP America, Inc.

July 1967 - (Free Research)
In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing. 
(WHITE PAPER) READ ABSTRACT |

Hybrid IT Service Management: A Requirement for Virtualization and Cloud Computing by FrontRange Solutions Inc.

October 2012 - (Free Research)
This white paper presents the importance of ITSM as a well-established approach for managing IT that places corporate needs ahead of more technically defined, device or component-centric management methods. 
(WHITE PAPER) READ ABSTRACT |

BI Project Management for Oracle Shops by SearchOracle

February 2013 - (Free Research)
Check out this invaluable resource from the industry insiders at SearchOracle.com to learn how to take the first steps toward successfully implementing Oracle BI. Inside, gain access to tips on how to get executive approval, deriving actionable insight from both SQL and NoSQL data, and 5 areas to focus on when implementing Oracle BI applications. 
(EZINE) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Study Results: Total Economic Impact of an SaaS Enterprise Based Email Management Solution by Mimecast

June 2013 - (Free Research)
This Forrester research report examines and analyzes the total economic impact and ROI of a cloud-based unified email management platform. Learn more about the features and benefits of this SaaS-based email approach based on the 3 key aspects of email archiving, security and continuity. 
(WHITE PAPER) READ ABSTRACT |

MSPs: Increasing Automation, Productivity, and Customer Satisfaction by Asigra

May 2014 - (Free Research)
This whitepaper explores one company's breakthrough approach to automation that is increasing efficiency and consistency in order to revolutionize the way that managed service providers deliver their services to small and midsize businesses. 
(WHITE PAPER) READ ABSTRACT |

Australian document process outsourcing firm realizes benefits of virtualization by Dell, Inc. and Intel®

November 2012 - (Free Research)
This white paper presents a key case study of how Speedscan consolidated their disparate physical infrastructures within a single virtualized data center to improve energy efficiency by 92%. 
(WHITE PAPER) READ ABSTRACT |

Advancing operational agility through converged infrastructure by Dell, Inc. and Intel®

June 2013 - (Free Research)
This white paper presents the Dell Active Infrastructure family of converged infrastructure solutions that provide advanced operational agility to meet the demands of today's business environments. 
(WHITE PAPER) READ ABSTRACT |

Australian technology service provider scales to enterprise grade solutions by Dell, Inc. and Intel®

December 2012 - (Free Research)
This white paper presents a case study of an international technology service provider that improved efficiency by deploying highly scalable blade servers and storage arrays. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Converged Infrastructure can be the Cure for Complex IT Environments by Dell, Inc. and Intel®

August 2012 - (Free Research)
Access this expert e-guide to learn how to improve your organization's agility and reduce bottlenecks with a converged infrastructure. 
(EGUIDE) READ ABSTRACT |

E-Guide: Expert Strategies: Storage-Area Network for Virtualization by Dell, Inc. and Intel®

April 2012 - (Free Research)
This expert e-guide provides insight into the key differences between virtualizing network-attached storage (NAS) or storage area network (SAN) architectures. Read on to discover which storage virtualization choice is right for your organization. 
(EGUIDE) READ ABSTRACT |

E-Guide: Top 3 Trends That Could Influence CIOs by Dell, Inc. and Intel®

March 2012 - (Free Research)
This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT. 
(EGUIDE) READ ABSTRACT |

Tap Into Virtualization’s Benefits for Better Disaster Recovery by SearchServerVirtualization

January 2014 - (Free Research)
Here's how to update your virtual disaster recovery strategy to improve availability and take full advantage of virtualization's time- and cost-saving benefits. 
(EGUIDE) READ ABSTRACT |

Lead Your Enterprise With These Game-Changing Steps by Dell, Inc. and Intel®

December 2013 - (Free Research)
Download this leadership white paper now to find your voice in the C-suite, define a new strategy and change the conversation in your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Boost Strategic Planning Efforts with Big Data Analytics by Dell, Inc. and Intel®

December 2013 - (Free Research)
Find out how to boost strategic planning efforts with big data analytics, and a little help from Hadoop. 
(WHITE PAPER) READ ABSTRACT |

Dense Computing - Considering Convergence by Dell, Inc. and Intel®

December 2013 - (Free Research)
This informative guide explores the importance of infrastructure convergence and outlines the key benefits of this strategy. 
(WHITE PAPER) READ ABSTRACT |

Big Data Means Big Opportunities by Dell, Inc. and Intel®

December 2013 - (Free Research)
Uncover the ins-and-outs of an industry-leading vendor's Hadoop software that's capable of analyzing, managing and processing the vast amounts of data you must deal with 
(WHITE PAPER) READ ABSTRACT |

Paying a Fair Price for Data Backup by Asigra

September 2013 - (Free Research)
This informative paper explores a new enterprise backup licensing model based on recovery. Discover how this approach ensures you're paying a fair price for your data backup and recovery and protects your information, no matter what. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

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