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Any Given Sales Day by Jive Software

July 10, 2013 - (Free Research)
In order to stay competitive, your sales representatives need to know their account down to the latest tweet, and have instant access to experts and content, even from the road. Access this brief resource for a comparison of those trying to get by without social and those who are levering social tools. 
(RESOURCE) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

The When, Why and How of ERP support for LEAN by SYSPRO

February 15, 2010 - (Free Research)
LEAN Manufacturing is a powerful approach used by manufacturing companies to drastically improve manufacturing processes. In the business world, it is appropriate to ask how LEAN and ERP interact - if at all. This white paper clarifies the situations where ERP supports LEAN, the benefits of this support and why it only applies to some situations. 
(WHITE PAPER) READ ABSTRACT |

How to reap the benefits of social business by Jive Software

July 09, 2013 - (Free Research)
On average, social business solutions helped companies increase employee productivity by 15% and drive 2-4% incremental top-line value annually, according to this resource. Learn how your business can benefits from social collaboration by reading this white paper now. 
(WHITE PAPER) READ ABSTRACT |

Experts on risk see few risks and many rewards in Social Business Software by Jive Software

June 20, 2013 - (Free Research)
Swiss Re, a global re-insurer, was facing efficiency issues as their current collaborative tools no longer met their business needs. Take a look at this case study to learn how Swiss Re took a community-centric approach to collaboration with a social platform that allowed employees to address business topics and collaborate on client needs. 
(CASE STUDY) READ ABSTRACT |

About T-Mobile USA by Jive Software

June 20, 2013 - (Free Research)
Find out in this case study how a social business platform enabled T-mobile to consolidate and centralize information about products, services, pricing, policies and troubleshooting, enabling sales reps to better utilize their time. 
(CASE STUDY) READ ABSTRACT |

Sales support goes social at Vodafone’s enterprise business unit by Jive Software

June 20, 2013 - (Free Research)
Vodafone Enterprise realized that their current strategic communication platforms weren't enough to meet changing business needs. In this case study, find out how Vodafone implemented a flexible, easy-to-use social business platform to support their sales teams streamline deals from start to finish. 
(CASE STUDY) READ ABSTRACT |

Collapsing time and distance barriers by Jive Software

June 20, 2013 - (Free Research)
Check out this case study to learn how CSC, a Fortune 200 IT service provider, leveraged a social business software to deliver web 2.0 capabilities to their collaborative strategy, and how their deployment approach enabled better connection between people, content, and communities. 
(CASE STUDY) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 07, 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

5 Ways to Optimize Your Workforce by Aspect

December 14, 2012 - (Free Research)
You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service. 
(WHITE PAPER) READ ABSTRACT |

People Are the New Bottom Line by Workday

September 09, 2011 - (Free Research)
When it comes down to it, the most important part of your business is your workforce. Watch this video today to better understand how people-oriented business is today, and the importance of implementing systems that support people as a core asset. 
(WEBCAST) READ ABSTRACT |

Optimizing ETL: The Key to Accelerating Data‐Driven Business Decisions by Syncsort

October 12, 2009 - (Free Research)
Whether you’re analyzing information from a data warehouse, reviewing click-stream data to find the latest trends, or running a query on current sales figures, the elapsed time to perform these processes means lost revenue. This article explains the steps you can take when processing your data to reduce elapsed time. 
(WHITE PAPER) READ ABSTRACT |

SQL Server 2012 PolyBase for Parallel Data Warehouse by HP

February 26, 2013 - (Free Research)
This brief video introduces SQL Server 2012 PolyBase for parallel data warehouse, which combines the relational database world with the world of unstructured data and Hadoop – allowing you to improve data-fueled decision-making. 
(VIDEO) READ ABSTRACT |

ROI Calculator by Sage Software

April 20, 2012 - (Free Research)
Many companies are realizing that fixed asset management can be time-consuming and complex, causing them to look for alternative strategies for tracking and reporting. Luckily, new management solutions can help simplify the process, improve efficiency, and cut costs. Check out what these platforms can offer by utilizing this ROI calculator. 
(ASSESSMENT TOOL) READ ABSTRACT |

Convergence of Sales and Marketing by Neolane Inc.

October 2008 - (Free Research)
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). 
(WHITE PAPER)

Automating Closed-Loop Marketing by Neolane Inc.

October 2008 - (Free Research)
Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past. 
(WHITE PAPER)

Multi-channel Marketing Hits the Wall by Neolane Inc.

October 2008 - (Free Research)
This paper provides an easier and more flexible way to manage cross-channel marketing initiatives without costly investments in multiple technologies and service providers. 
(WHITE PAPER)

OFCCP Compliance: Understanding the OFCCP's New Ruling on Internet Applicants by iCIMS

July 2008 - (Free Research)
The Internet Applicant final rule, issued by the Office of Federal Contract Compliance Programs (OFCCP), addresses recordkeeping by Federal contractors and subcontractors about the Internet hiring process and the solicitation of race. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics GP & CRM CASE STUDY: King Plastic: Plastics Manufacturer Protects IT Investments, Boosts Efficiency with E-Learning by Microsoft Dynamics

January 2009 - (Free Research)
King Plastic uses Microsoft Dynamics CRM alongside Microsoft Dynamics GP to track sales leads and manage profiles for its growing list of customers. 
(CASE STUDY)

LinkedIn Connects with DocuSign for Salesforce by DocuSign, Inc.

January 2012 - (Free Research)
Read this brief case study of LinkedIn's implementation of DocuSign and Salesforce to speed up sales deals and receive completed contracts quicker. 
(CASE STUDY) READ ABSTRACT |

The Importance of Real-Time Executive Dashboards by ASG Software Solutions

March 2011 - (Free Research)
According to a recent study by an independent research firm, "90 percent of IT executives surveyed think that a real-time, customized dashboard will improve service levels and problem remediation." 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Forging a CEM Strategy by SearchCRM

August 2013 - (Free Research)
Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy. 
(EGUIDE) READ ABSTRACT |

BI Research Benchmark Report: BI in the Cloud by TechTarget

February 2014 - (Free Research)
Organizations using BI in the cloud have reaped substantial benefits so why hasn't its adoption gain more traction? Complete this short survey and gain access to Wayne Eckerson's handbook, BI in the Cloud. 
(RESOURCE)

Top Five Considerations for Enabling Self-Service Business Analytics by Dell Software

July 2013 - (Free Research)
The benefits of business analytics are unlimited. However, setting up a self-service business analytics environment takes discipline, a strong plan, the right tools and more. In this new McKnight Consulting Group white paper by Dell, discover the top five things to consider when discussing self-service BI – and why each is important for success. 
(WHITE PAPER) READ ABSTRACT |

CIO Decisions E-Zine: Smart Process Apps Rev Up Business Agility by SearchCIO.com

November 2013 - (Free Research)
Is your IT organization ready to get smart? Smart process apps are becoming a tool of choice in many agile-inclined enterprises. 
(EZINE) READ ABSTRACT |

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