WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Are Your Critical Business Services Protected? by Symantec Corporation May 10, 2013 - (Free Research) Explore this resource that examines the new opportunities and challenges arising from virtualization of business-critical services. Learn more about how to ensure business continuity across your physical and virtual infrastructures and gain a complete view of your service landscape.  (WHITE PAPER) READ ABSTRACT |

Business Service Management by ASG Software Solutions Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value.  (SOFTWARE PRODUCT)

ASG's Business Service Portfolio™ Virtualization Management by ASG Software Solutions February 08, 2010 - (Free Research) Read this paper to learn how ASG’s BSP Virtualization Management allows you to continually optimize and monitor the performance health of your entire physical and virtual environment, in addition to discovering application dependencies and reducing VM sprawl.  (WHITE PAPER) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.  (WEBCAST) READ ABSTRACT |

ASG-Discovery and Dependency Mapping (ASG-DDM) by ASG Software Solutions February 23, 2010 - (Free Research) This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.  (WHITE PAPER) READ ABSTRACT |

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM December 15, 2010 - (Free Research) Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.  (CASE STUDY) READ ABSTRACT |

Accelerating business service delivery through platform automation by Hewlett-Packard Company February 28, 2013 - (Free Research) If you're looking to improve your delivery of business services or your business-critical applications, you know that automation can help you achieve this goal. This informative white paper details how you can automate all necessary technologies to improve business services using a Database and Middleware Automation (DMA) software.  (WHITE PAPER) READ ABSTRACT |

Bring Predictive Control to Business Service Management by Hewlett-Packard Company December 19, 2011 - (Free Research) This white paper details architectural, design and functional changes to current management systems. With these changes come a more streamlined approach to assimilate, model and analyze data from multiple sources in real time, as well as non-real time functions such as planning, change management, change review and asset optimization.  (WHITE PAPER) READ ABSTRACT |

Guide to Successful IT Business Services by Hewlett-Packard Limited August 06, 2012 - (Free Research) This e-guide explores 3 critical best practices to help your business service ideas succeed. Gain insight from peers and industry analysts with experience driving revenue and building strong customer relationships through IT innovation.  (EGUIDE) READ ABSTRACT |

Vodafone anticipates and remediates IT issues faster with HP Business Service Management by Hewlett-Packard Limited May 16, 2012 - (Free Research) Get the power to anticipate IT issues - through proactive business insights that practically prevent issues, so that your organization can always perform better. During this video discussion, you'll hear the latest HP Business Service Management (BSM9.1) and how Vodafone realized 300% ROI within the first twelve months.  (VIDEO) READ ABSTRACT |

Presentation Transcript: Selling the CIO on Business Services by Alcatel-Lucent October 2008 - (Free Research) This transcript is a printable version of the video presented by enterprise expert Gary Audin which is designed to help service providers sell beyond connectivity.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Business service management 101: Manage IT with a business focus by IBM January 2012 - (Free Research) Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.  (WHITE PAPER) READ ABSTRACT |

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency by CA Technologies. June 2011 - (Free Research) It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.  (WHITE PAPER) READ ABSTRACT |

Emerging IT Shifts towards Business Service Automation by Hewlett-Packard Company November 2007 - (Free Research) This IDC white paper highlights the benefits of IT business service automation (BSA) and how it is driving business initiatives such as compliance management, lower operation costs and higher business service availability.  (WHITE PAPER) READ ABSTRACT |

Guide to Successful IT Business Services by Hewlett-Packard Company December 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.  (EGUIDE) READ ABSTRACT |

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Workday Security: An Application Perspective by Workday October 2008 - (Free Research) Read this white paper to learn about the innovative security features of Workday products, which focus on user authentication, authorization, and validation.  (WHITE PAPER) READ ABSTRACT |

Workday Security: A Compliance Perspective by Workday October 2008 - (Free Research) Workday understands that compliance is a critical business requirement for their customers and they have designed Workday Enterprise Business Services™ with strict compliance demands in mind.  (WHITE PAPER) READ ABSTRACT |

Succeeding with Proactive IT with ASG's metaCMDB by ASG Software Solutions February 2010 - (Free Research) This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.  (WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

Versatile Approach for Optimizing Business Service & Application Performance in a World of Accelerating Change by IBM June 2011 - (Free Research) To optimize business services and application performance, IT organizations need a complete picture of all IT assets and services that contribute to customer and user experience.  (WHITE PAPER) READ ABSTRACT |

Gain Strategic Insight into Business Services and Optimize Availability and Performance by IBM February 2009 - (Free Research) IBM service availability and performance solutions enable you to look across all layers of your service infrastructure to manage tools, information and people more intelligently and dynamically.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Technologies’ Business Service Insight Solution by CA Technologies. December 2011 - (Free Research) Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.  (WHITE PAPER) READ ABSTRACT |

Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency by Hewlett-Packard Company May 2009 - (Free Research) This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.  (WHITE PAPER) READ ABSTRACT |

Customers Validate Value of HP Business Service Management Solutions by HP India December 2011 - (Free Research) This paper details how HP's Business Service Management System worked for various companies.  (WHITE PAPER) READ ABSTRACT |

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