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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Mobile as a Platform for Business Service Innovation by CA Technologies.

February 14, 2014 - (Free Research)
This informative paper examines a mobile services management solution that can help your organization build a strategy to support and drive business service innovation. 
(WHITE PAPER) READ ABSTRACT |

Six strategies for gaining cost-effective efficiency with private clouds by Dell and Microsoft

November 01, 2011 - (Free Research)
Uncover strategies for effectively and successfully implementing a private cloud, and get insights into challenges, approaches and results from real-world use cases. 
(WHITE PAPER) READ ABSTRACT |

Business Service Management by ASG Software Solutions

Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value. 
(SOFTWARE PRODUCT)

ASG-Discovery and Dependency Mapping (ASG-DDM) by ASG Software Solutions

February 23, 2010 - (Free Research)
This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management. 
(WHITE PAPER) READ ABSTRACT |

Succeeding with Proactive IT with ASG's metaCMDB by ASG Software Solutions

February 22, 2010 - (Free Research)
This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption. 
(WHITE PAPER) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company

February 04, 2011 - (Free Research)
HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. 
(WEBCAST) READ ABSTRACT |

Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency by Hewlett-Packard Company

May 25, 2009 - (Free Research)
This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment by ASG Software Solutions

April 06, 2010 - (Free Research)
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Compuware Takes on the BSM Challenge by Compuware Corporation

June 28, 2007 - (Free Research)
Read this EMA sponsored white paper and learn how Compuware may well be the "sleeper" in Business Service Management with it's acquisition of Proxima Technology and introduction of the Vantage Service Manager. 
(WHITE PAPER) READ ABSTRACT |

Business service management 101: Manage IT with a business focus by IBM

January 31, 2012 - (Free Research)
Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate. 
(WHITE PAPER) READ ABSTRACT |

Emerging IT Shifts towards Business Service Automation by Hewlett-Packard Company

November 2007 - (Free Research)
This IDC white paper highlights the benefits of IT business service automation (BSA) and how it is driving business initiatives such as compliance management, lower operation costs and higher business service availability. 
(WHITE PAPER) READ ABSTRACT |

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization by Hewlett-Packard Company

October 2008 - (Free Research)
This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users. 
(WHITE PAPER) READ ABSTRACT |

Creating and Managing value with IBM Tivoli Service Management center for System z by IBM

April 2008 - (Free Research)
Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management. 
(WHITE PAPER) READ ABSTRACT |

EMC and Microsoft Delivering Network Aware Service Management by Microsoft

February 2008 - (Free Research)
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues. 
(WEBCAST)

ASG's Business Service Portfolio™ Virtualization Management by ASG Software Solutions

February 2010 - (Free Research)
Read this paper to learn how ASG’s BSP Virtualization Management allows you to continually optimize and monitor the performance health of your entire physical and virtual environment, in addition to discovering application dependencies and reducing VM sprawl. 
(WHITE PAPER) READ ABSTRACT |

Manage IT services efficiently. Serve Business effectively by Hewlett-Packard Company

March 2013 - (Free Research)
This white paper introduces a new approach to managing business operations, called business service management (BSM). Building upon the goal of consolidating every element of service - infrastructure, applications, transactions, end-user experience, virtualization, cloud service - BSM allows you to keep up with changes in a dynamic IT environment. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Global Business Xchanging Shares Results of Proactive IT Operations Implementation by BMC Software, Inc.

March 2010 - (Free Research)
This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

ASG's metaCMDB™ Master or "Citizen" CMDB Containing Critical Enterprise Configuration Information by ASG Software Solutions

May 2010 - (Free Research)
The sound understanding and visibility of configuration information provided by ASG’s metaCMDB™ is critical for ITIL initiatives and business service management (BSM) implementations, service desk support, and the integration of disparate technologies. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

PODCAST: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment by ASG Software Solutions

March 2010 - (Free Research)
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM. 
(PODCAST) READ ABSTRACT |

Integrated Service Management: Visibility. Control. Automation. by IBM

December 2010 - (Free Research)
With Integrated Service Management, organizations gain visibility, control and automation across organizational and infrastructure boundaries, making it possible to have an end-to-end view of a business service, effectively manage risk and compliance, and fundamentally change the economics of service delivery—all in support of business objectives. 
(BROCHURE) READ ABSTRACT |

Gain Strategic Insight into Business Services and Optimize Availability and Performance by IBM

February 2009 - (Free Research)
IBM service availability and performance solutions enable you to look across all layers of your service infrastructure to manage tools, information and people more intelligently and dynamically. 
(WHITE PAPER) READ ABSTRACT |

IBM Service Management and MRO Software Maximo-synergies, Convergence and Roadmap by IBM

February 2009 - (Free Research)
The integration of MRO Software and Tivoli is a blending of the strengths of the two technologies to deliver a one-of-a-kind integration platform for asset management and service management. 
(WHITE PAPER) READ ABSTRACT |

BSR Podcast: Obamacare, the Cloud's impact and more by CA Technologies.

November 2013 - (Free Research)
Today's businesses depend on IT to deliver competitive advantage and superior user experiences, and with business service reliability, you can do just that. But how do you leverage this concept to not only ensure application availability, but end-to-end service reliability? Tune in to this podcast and find out. 
(PODCAST) READ ABSTRACT |

The Total Economic Impact of CA Technologies’ Business Service Insight Solution by CA Technologies.

December 2011 - (Free Research)
Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more. 
(WHITE PAPER) READ ABSTRACT |

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency by CA Technologies.

June 2011 - (Free Research)
It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency. 
(WHITE PAPER) READ ABSTRACT |

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