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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
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Kofax for Digital Mailrooms by Kofax, Inc.

February 23, 2011 - (Free Research)
Handling large volumes of incoming mail - and making sure it reaches the right recipients at the right time - is key to operational efficiency and customer service quality across a variety of departments and processes. Check out this white paper to learn a better way to automate the business processes in the mailroom. 
(WHITE PAPER) READ ABSTRACT |

Business Agility Insights Vol. 1, No. 1 by IBM

December 13, 2012 - (Free Research)
To achieve the business agility that today's fast-paced environments require, four invaluable technologies have come to the fore: business process management (BPM), case management, decision management, and event processing. Check out this expert e-zine to learn more about each of them, and examine three key avenues to smarter, faster operations. 
(EZINE) READ ABSTRACT |

SAP on Vblock Systems Overview by VCE (E-mail this company)

April 09, 2013 - (Free Research)
SAP applications are often large and complex, relying on a lot of manual labor to deploy and maintain, resulting in high operational costs and valuable time that could be spent on other business processes. Check out this white paper to learn about a platform that can optimize SAP application performance, lower costs, and reduce complexity. 
(WHITE PAPER) READ ABSTRACT |

Business Process Management for Dummies by IBM

December 31, 2011 - (Free Research)
Check out this e-book, Business Process Management for Dummies, to find comprehensive, in-depth, easy-to-understand information on: what BPM is and how, specifically, a BPM program can benefit your business; best practices for implementing a BPM program; how to improve BPM automation with decision management; BPM success stories; and more! 
(EBOOK) READ ABSTRACT |

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by KANA (E-mail this company)

June 22, 2012 - (Free Research)
Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. 
(WEBCAST) READ ABSTRACT |

eBizQ.net E-Book: Dynamic case management: A powerful weapon in the war on ‘untamed processes’  - Part One by IBM

August 30, 2011 - (Free Research)
Check out this expert e-book, the first part of a series on process management, to learn how dunamic case management (DCM) can be used to overcome this challenge. 
(EBOOK)

FlexNet Manager for SAP Business Suite Product Overview by Flexera Software

February 10, 2011 - (Free Research)
FlexNet Manager for SAP Business Suite optimizes the SAP system measurement and checks for potential license savings. By checking the usage of each individual license, it determines whether the correct license type was purchased for a given user and whether enough licenses are available. This removes the guess work and optimizes license allocation. 
(WHITE PAPER) READ ABSTRACT |

Automate Your Business Processes with the Digital Mailroom by Kofax, Inc.

December 31, 2013 - (Free Research)
Check out this exclusive white paper to uncover the tool capable of transforming documentation reception and processing into a more efficient "digital mailroom", so you can improve customer service, reduce costs and more. 
(WHITE PAPER) READ ABSTRACT |

eGuide: New views on application modernization and the cloud by CA Technologies.

December 13, 2012 - (Free Research)
Check out this e-guide to find out what the experts and your peers think about training the business process management (BPM) lens on legacy applications to fulfill enterprise modernization needs. Read a case study detailing the role of business processes in the Army and Air Force Mutual Aid Association's application modernizations effort. 
(EGUIDE) READ ABSTRACT |

Smart Process Applications: Accelerating Time to Value by OpenText

April 19, 2013 - (Free Research)
The growing popularity of technology trends such as mobile computing, social media, the cloud, and others calls for a new generation of adaptable, flexible applications.  Check out this white paper to learn how "smart process applications" can provide the benefits of traditional packaged applications, but with added collaborative abilities. 
(WHITE PAPER) READ ABSTRACT |

Enabling the Enterprise Data Center with Next Generation, Dynamic Event Based Automation by CA Technologies.

March 29, 2007 - (Free Research)
Check out this podcast to hear more about the role workload and event-based automation should be playing in your data center management strategy. 
(PODCAST) READ ABSTRACT |

Accounts Payable Automation in SAP - An Investment in the Future by ReadSoft

August 19, 2009 - (Free Research)
Read this paper to learn how document process automation can speed up accounts payable processes, add to the company’s bottom line by cutting costs, reduce cycle times, and allow for faster financial statements and fewer late payment fees. 
(WHITE PAPER) READ ABSTRACT |

Irish Dairy Board Cuts Admin Costs and Optimizes Order-to-Cash Processes with IBM Sterling e-Invoicing Solution by IBM

November 16, 2011 - (Free Research)
Read this report and discover how the Irish Dairy Board achieved user productivity increase, cost reduction, significant improvements in order to cash and more. 
(WHITE PAPER) READ ABSTRACT |

DCM serves as a useful tool for a business approach to process management by IBM

November 21, 2011 - (Free Research)
Check out this tip guide today to learn how dynamic case management (DCM) serves as a useful tool for a business approach to process management. 
(EGUIDE) READ ABSTRACT |

CIO Decisions E-Zine: Smart Process Apps Rev Up Business Agility by SearchCIO.com

November 05, 2013 - (Free Research)
Is your IT organization ready to get smart? Smart process apps are becoming a tool of choice in many agile-inclined enterprises. 
(EZINE) READ ABSTRACT |

GRC Solutions from itelligence: Balance Risk And Opportunity With A Practical Approach to GRC by itelligence, Inc.

May 15, 2013 - (Free Research)
To keep pace in today's constantly evolving regulatory environment, you need a comprehensive governance, risk, and compliance (GRC) system. This brief white paper highlights how the right GRC strategy can help you standardize business process and increase control over compliance issues. 
(WHITE PAPER) READ ABSTRACT |

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com

May 04, 2009 - (Free Research)
The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. 
(EBOOK) READ ABSTRACT |

The Need for SOA to Achieve Flexibility and Agility within Plant Operations by Apriso Corporation

August 2008 - (Free Research)
This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS). 
(WHITE PAPER) READ ABSTRACT |

Andorra Telecom Increases Operational Efficiency and Improve Customer Satisfaction with Vitria’s Operational Intelligence and Exception Management Solutions by Vitria Technology, Inc.

August 2011 - (Free Research)
Check out this comprehensive case study to see how Vitria's Operational Intelligence and Exception Management Solutions helped Andorra Telecom increase their enterprise's customer service and operations. 
(CASE STUDY) READ ABSTRACT |

Synchronizing your value chain of suppliers, partners and customers by IBM

April 2013 - (Free Research)
Check out this informative paper to explore a smarter solution to buy, sell and market your products by integrating operations and enhancing interactions through community, collaboration, process and analytics. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Business Agility Insights Vol. 1, No. 3 by IBM

June 2012 - (Free Research)
In order to make mobile business processes a working reality for the enterprise, IT teams must figure out how to build an integrated, scalable architecture that will both satisfy extremely high end-user requirements and also provide value to the business. Read this expert e-zine to learn strategies that will help meet both these demands. 
(EZINE) READ ABSTRACT |

Presentation Transcript: Taming the Data Demons: Leveraging Information in the Age of Risk by IBM

January 2011 - (Free Research)
Check out this presentation transcript from IBM as it discusses the advantages of implementing a holistic approach to data risk management, and provides both the “why” and “how” to begin putting a holistic data risk management program to work in businesses of all sizes. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com

November 2011 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. 
(EZINE)

UC And Collaboration Adoption By Business Leads To Real Benefits by Cisco (E-mail this company)

July 2013 - (Free Research)
In this paper, research shows that buyers are investing in a wide range of UC&C capabilities. The data shows that they derive real business value when deploying multiple capabilities based on the latest innovations in ways that meet both IT operational and line-of-business requirements. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Order Management Guide by IBM

November 2012 - (Free Research)
Order processes run by disparate, often overlapping applications can lead to duplicate efforts, excess inventory, increased costs, and inefficiency. Read this expert e-guide to uncover Forrester Research vice president and principal analyst Ray Wang's 20-step checklist for the perfect order process and much more! 
(EGUIDE) READ ABSTRACT |

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