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Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.) February 11, 2010 - (Free Research) The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.  (WHITE PAPER) READ ABSTRACT |

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects August 2007 - (Free Research) In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com.  (PODCAST) READ ABSTRACT |

Windows Azure Platform Security Essentials for Technical Decision Makers by Microsoft December 2010 - (Free Research) In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other technical decision-makers have regarding the security of their data in Windows Azure cloud platform.  (WEBCAST) READ ABSTRACT |

Actuate OnPerformance – Performance Management OnDemand by Actuate Actuate OnPerformance provides all the benefits of the world's leading Performance Management application without the IT headache. For as little as $60 per user, per month, Actuate OnPerformance eliminates the resource requirements associated  (ASP & SOFTWARE PRODUCT)

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business by RunE2E March 2009 - (Free Research) In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Instant Insight for the Rest of Us: OnDemand Business Intelligence by SAP America, Inc. March 2011 - (Free Research) Read this transcript featuring Claudia Imhoff, a popular speaker and internationally recognized business intelligence expert, and Pete Scholtens, Solution Manager of SAP.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Mobility now the starting place for SAP application development by SAP America, Inc. December 2012 - (Free Research) The user-driven nature of mobile applications is playing a huge part in the services and technologies that SAP is offering to help its enterprise customers mobilize their operations. Read this brief expert e-guide to learn how SAP's user experience-centric mobile tools and strategies will impact developers and end-users.  (EGUIDE) READ ABSTRACT |

The Cost and Benefits of On-Demand Vs. On-Premise Procurement Software by coupa.com September 2008 - (Free Research) While there are dozens of procurement software solutions available, there are really only two types offered: "on-premise" procurement software and newer "ondemand" procurement software. This paper outlines an approach to compute and compare them.  (WHITE PAPER) READ ABSTRACT |

Work Smarter. Sell Better. Win More. by SAP America, Inc. April 2012 - (Free Research) Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.  (WHITE PAPER) READ ABSTRACT |

SoftwarePlanner QA Planner beta by SmartBear Software December 2010 - (Free Research) IT Problem: Manage your manual test library, track your progress and analyze test results.  (TRIAL SOFTWARE) READ ABSTRACT |

Windows Azure Platform Security Essentials: Module 1 - Security Architecture by Microsoft December 2010 - (Free Research) In this video module, Graham Calladine, Security Architect with Microsoft Services partners with the Security Talk Series to describe the security features of the Windows Azure platform, resources available to protect applications and data running on the Microsoft cloud and SQL Azure security and authentication options.  (WEBCAST) READ ABSTRACT |

Computer Weekly – 11 December 2012: Microsoft puts up prices again by ComputerWeekly.com December 2012 - (Free Research) In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG June 2009 - (Free Research) Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.  (WHITE PAPER) READ ABSTRACT |

IDC Research Note:Oracle Financial Services and Insurance Forum: Highlighting Relationship-Based Pricing and Billing by Oracle Corporation UK Ltd February 2012 - (Free Research) This white paper outlines how relationship pricing and billing is starting to move to retail banking as institutions seek to reward their best customers. Learn why you should embrace relationship-based pricing and how you can improve the support of your customers.  (WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization: Competitive Pricing Guide by Red Hat December 2012 - (Free Research) This exclusive resource compares the pricing of two top server virtualization solutions, thus allowing you to decide which best fits into your organization's environment, budget, and 2013 plans.  (WHITE PAPER) READ ABSTRACT |

Moving Towards Customer-Centric Pricing: From Strategy to Implementation, the New Opportunities for Banks to Compete in the Current Economic Downturn by IBM December 2010 - (Free Research) Pricing is a strategic weapon for acquiring new customers and, as importantly, retaining existing ones. As such, effective and innovative pricing strategies are crucial for banks to achieve organic growth. This white paper argues that banks need more than ever technologies such as the BRMS to effectively manage their pricing policies.  (WHITE PAPER) READ ABSTRACT |

RHEV for Servers: Competitive Pricing whitepaper by Red Hat May 2012 - (Free Research) This document compares the pricing of Red Hat Enterprise Virtualization (RHEV) with the pricing of VMware vSphere 5 for server virtualization. Inside, find detailed pricing comparisons for the use cases of 100 and 250 virtual servers.  (WHITE PAPER) READ ABSTRACT |

RHEV for Desktops: Competitive Pricing Whitepaper by Red Hat May 2012 - (Free Research) This document compares the pricing of Red Hat Enterprise Virtualization for Desktops (RHEV) with the pricing of VMware View 5 for desktop virtualization. Access a detailed price comparison for the use cases of 100 virtual desktops.  (WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization for Servers: Competitive Pricing Guide by Red Hat January 2012 - (Free Research) This paper compares the pricing of Red Hat Enterprise Virtualization with VMware vSphere5 for server virtualization. Both the Red Hat subscription pricing and the VMware license and support pricing are explained along with detailed comparisons.  (WHITE PAPER) READ ABSTRACT |

Unlock Hidden Profits Using Effective Pricing Strategies by SAP America, Inc. March 2011 - (Free Research) Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.  (WHITE PAPER) READ ABSTRACT |

Does tiered pricing require more visibility into mobile data usage? by Mu Dynamics April 2011 - (Free Research) This e-guide discusses the top factors driving the trend for tiered pricing. Uncover what key carriers are considering for the future and what it means for end users.  (EGUIDE) READ ABSTRACT |

IBM and Oracle TCO: The Lumpy Mattress by IBM September 2011 - (Free Research) This paper outlines Oracle's approach to overpricing one part of a database solution to compensate for another part, leading to a much higher total cost of ownership (TCO). Read this now to learn more about the evolution of TCO, Oracle's pricing strategy, IBM's pricing strategy and so much more.  (WHITE PAPER) READ ABSTRACT |

Fixed-Mobile Convergence 101 by Orange Business Services August 2009 - (Free Research) Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.  (PODCAST) READ ABSTRACT |

Why Leading SaaS ISVs Choose the Oracle SaaS Platform by Oracle Corporation April 2009 - (Free Research) Tune in to our panel of technology experts to learn how to build, deploy, and manage a SaaS solution that is architected right from the ground up.  (WEBCAST) READ ABSTRACT |

Why Price Shouldn’t Be the Final Factor When Investing in Manufacturing ERP Software: The Hidden Expenses Often Found in Low Cost ERP Systems by IQMS March 2012 - (Free Research) Access this resource to uncover potential concealed costs of manufacturing ERP software and the right questions you should ask to avoid ending up with a shoddy system.  (WHITE PAPER) READ ABSTRACT |

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