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Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.)

February 11, 2010 - (Free Research)
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects

August 2007 - (Free Research)
In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com. 
(PODCAST) READ ABSTRACT |

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business by RunE2E

March 2009 - (Free Research)
In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Instant Insight for the Rest of Us: OnDemand Business Intelligence by SAP America, Inc.

March 2011 - (Free Research)
Read this transcript featuring Claudia Imhoff, a popular speaker and internationally recognized business intelligence expert, and Pete Scholtens, Solution Manager of SAP. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Actuate OnPerformance – Performance Management OnDemand by Actuate

Actuate OnPerformance provides all the benefits of the world's leading Performance Management application without the IT headache. For as little as $60 per user, per month, Actuate OnPerformance eliminates the resource requirements associated 
(ASP & SOFTWARE PRODUCT)

Windows Azure Platform Security Essentials for Technical Decision Makers by Microsoft

December 2010 - (Free Research)
In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other technical decision-makers have regarding the security of their data in Windows Azure cloud platform. 
(WEBCAST) READ ABSTRACT |

Mobility now the starting place for SAP application development by SAP America, Inc.

December 2012 - (Free Research)
The user-driven nature of mobile applications is playing a huge part in the services and technologies that SAP is offering to help its enterprise customers mobilize their operations. Read this brief expert e-guide to learn how SAP's user experience-centric mobile tools and strategies will impact developers and end-users. 
(EGUIDE) READ ABSTRACT |

The Cost and Benefits of On-Demand Vs. On-Premise Procurement Software by coupa.com

September 2008 - (Free Research)
While there are dozens of procurement software solutions available, there are really only two types offered: "on-premise" procurement software and newer "ondemand" procurement software. This paper outlines an approach to compute and compare them. 
(WHITE PAPER) READ ABSTRACT |

Work Smarter. Sell Better. Win More. by SAP America, Inc.

April 2012 - (Free Research)
Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment. 
(WHITE PAPER) READ ABSTRACT |

SoftwarePlanner QA Planner beta by SmartBear Software

December 2010 - (Free Research)
IT Problem: Manage your manual test library, track your progress and analyze test results. 
(TRIAL SOFTWARE) READ ABSTRACT |

Computer Weekly – 11 December 2012: Microsoft puts up prices again by ComputerWeekly.com

December 2012 - (Free Research)
In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now. 
(EZINE) READ ABSTRACT |

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG

June 2009 - (Free Research)
Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins. 
(WHITE PAPER) READ ABSTRACT |

Windows Azure Platform Security Essentials: Module 1 - Security Architecture by Microsoft

December 2010 - (Free Research)
In this video module, Graham Calladine, Security Architect with Microsoft Services partners with the Security Talk Series to describe the security features of the Windows Azure platform, resources available to protect applications and data running on the Microsoft cloud and SQL Azure security and authentication options. 
(WEBCAST) READ ABSTRACT |

Software and Licensing Costs Report: Demanding Pricing That Matches Business Value by Asigra

January 2013 - (Free Research)
This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market. 
(WHITE PAPER) READ ABSTRACT |

Bringing Software Pricing Models Up to Speed by Asigra

January 2013 - (Free Research)
This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market. 
(WHITE PAPER) READ ABSTRACT |

Moving Towards Customer-Centric Pricing: From Strategy to Implementation, the New Opportunities for Banks to Compete in the Current Economic Downturn by IBM

December 2010 - (Free Research)
Pricing is a strategic weapon for acquiring new customers and, as importantly, retaining existing ones. As such, effective and innovative pricing strategies are crucial for banks to achieve organic growth. This white paper argues that banks need more than ever technologies such as the BRMS to effectively manage their pricing policies. 
(WHITE PAPER) READ ABSTRACT |

Data Warehousing as a Service by Kognitio

June 2013 - (Free Research)
This concise case study outlines how they chose to leverage a Data warehousing as a Service (DaaS), allowing their pricing analysts to have access to a live analytical database, reports, and a team of experienced consultants who understand their business requirements. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Flash Technology to Deliver Business Value at a Lower Price by Dell, Inc.

September 2013 - (Free Research)
This white paper explores how you can get flash storage at the price of disk and details the capabilities and benefits of a technology that makes it possible. 
(WHITE PAPER) READ ABSTRACT |

How lifecycle pricing pays dividends by IBM

November 2012 - (Free Research)
Modern retails face a variety of challenges when it comes to pricing and maximizing profit margins. In this white paper, get an in-depth look at these difficulties facing retailers, and discover a realistic set of practices that can reduce forecasting uncertainty, enable better pricing decisions, and improve your profitability. 
(WHITE PAPER) READ ABSTRACT |

Paying a Fair Price for Data Backup by Asigra

September 2013 - (Free Research)
This informative paper explores a new enterprise backup licensing model based on recovery. Discover how this approach ensures you're paying a fair price for your data backup and recovery and protects your information, no matter what. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Unlock Hidden Profits Using Effective Pricing Strategies by SAP America, Inc.

March 2011 - (Free Research)
Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions. 
(WHITE PAPER) READ ABSTRACT |

Does tiered pricing require more visibility into mobile data usage? by Mu Dynamics

April 2011 - (Free Research)
This e-guide discusses the top factors driving the trend for tiered pricing. Uncover what key carriers are considering for the future and what it means for end users. 
(EGUIDE) READ ABSTRACT |

The Future of Address Validation: Going Beyond Move Update to Cut Costs and Connect with Customers by Pitney Bowes Business Insight

September 2010 - (Free Research)
Today, the need to connect with customers efficiently and effectively is more important than ever. The foundation of these communications is a complete and accurate customer record. This paper describes the validation requirements, opportunities and best practices to increase organizational efficiencies relative to enterprise address validation. 
(WHITE PAPER) READ ABSTRACT |

RHEV for Servers: Competitive Pricing whitepaper by Red Hat

May 2012 - (Free Research)
This document compares the pricing of Red Hat Enterprise Virtualization (RHEV) with the pricing of VMware vSphere 5 for server virtualization. Inside, find detailed pricing comparisons for the use cases of 100 and 250 virtual servers. 
(WHITE PAPER) READ ABSTRACT |

RHEV for Desktops: Competitive Pricing Whitepaper by Red Hat

May 2012 - (Free Research)
This document compares the pricing of Red Hat Enterprise Virtualization for Desktops (RHEV) with the pricing of VMware View 5 for desktop virtualization. Access a detailed price comparison for the use cases of 100 virtual desktops. 
(WHITE PAPER) READ ABSTRACT |

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