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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 31, 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

Getting Down to Business on Big Data Analytics by SearchBusinessAnalytics

June 12, 2013 - (Free Research)
With the right big data analytics tools and effective strategies for managing them, companies can gain real business value and competitive advantages from their caches of big data. 
(EGUIDE) READ ABSTRACT |

Getting Down to Business on Big Data Analytics by HP & Intel®

June 12, 2013 - (Free Research)
With the right big data analytics tools and effective strategies for managing them, companies can gain real business value and competitive advantages from their caches of big data. 
(EGUIDE) READ ABSTRACT |

Linux in the Mainstream: Highlighting Customers Running Their Business on Red Hat Enterprise Linux by Red Hat

January 31, 2013 - (Free Research)
This IDC White Paper presents three case studies of customers that are using Linux for large deployment, business-critical applications. 
(WHITE PAPER) READ ABSTRACT |

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric

January 2004 - (Free Research)
This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements. 
(WHITE PAPER) READ ABSTRACT |

Linux in the Mainstream: Highlighting Customers Running Their Business on Red Hat Enterprise Linux by Red Hat

January 2013 - (Free Research)
This IDC whitepaper presents three case studies of customers using Linux for large deployment, business-critical applications. 
(WHITE PAPER) READ ABSTRACT |

Achieving flexible storage scalability: The Case for Enterprise Modular Storage Arrays by NEC Corporation

August 2009 - (Free Research)
For businesses on a data growth path, the management of storage creates numerous problems, including business disruptions when upgrading and the need for greater availability and scaling flexibility. This paper makes the case for enterprise modular storage arrays to achieve the flexible storage scalability businesses need. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of IBM Managed Mobility for BYOD - Windows by IBM

May 2013 - (Free Research)
A Forrester Consulting study which provides readers with a framework to evaluate the potential financial impact of mobile enterprise services by IBM for an organization contemplating partnership with a managed mobility vendor for a "bring your own device" BYOD program. 
(WHITE PAPER) READ ABSTRACT |

Rathbone Brothers Plc. runs billion-dollar business on flash storage by IBM

April 2013 - (Free Research)
This concise white paper dives into a case study of one organization's deployment of flash storage to boost the processing performance of its investment management systems. 
(CASE STUDY) READ ABSTRACT |

Become a social business on the cloud: IBM SmartCloud for Social Business collaboration services by IBM

April 2012 - (Free Research)
This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity. 
(WHITE PAPER) READ ABSTRACT |

How IBM helps midsize business thrive: Leveraging Smarter Commerce to improve the customer experience and increase ROI by IBM

January 2013 - (Free Research)
Today, businesses must meet increased customer demands - and need to optimize service, sales, and supply chain management to do so. This resource offers advice for midsize businesses on how to achieve rapid ROI in a customer-focused world, while leveraging social media and mobile channels to better connect with customers. 
(WHITE PAPER) READ ABSTRACT |

SAP Outsourcing for Mid-Market Companies: A Comparison of Three Leading Providers by itelligence, Inc.

March 2011 - (Free Research)
Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider. 
(WHITE PAPER) READ ABSTRACT |

Nice Office® from AT&T by AT&T Corp

October 2011 - (Free Research)
Professionals who are always on the go need more than just access to email to stay productive. Nice Office for AT&T is a simple way to take your business on the road, synchronizing your smartphone, Outlook and web account. View this product brief to explore key features and benefits. 
(PRODUCT OVERVIEW) READ ABSTRACT |

IBM WebSphere Portal by IBM Software Group

August 2007 - (Free Research)
This document introduces the reader to the concept of Enterprise Portals as a means of conducting business on the Internet. 
(WHITE PAPER) READ ABSTRACT |

Red Hat and Intel: New Horizons in Scalable Performance, Reliability, Security, and Efficiency by Red Hat and Intel

December 2013 - (Free Research)
This whitepaper talks more about how Red Hat Enterprise Linux combined with the power of Intel Xeon processors can help IT stay above workload management and set your business on the path towards a new computing environment. 
(WHITE PAPER) READ ABSTRACT |

Top Five Considerations for Self-Service BI Dashboards by IBM

August 2013 - (Free Research)
This resource introduces a self-service BI technology that allows users to manage their own analytics needs. View now to discover how self-service BI can help your organization, and learn the top 5 things to consider before implementing such a technology. 
(WHITE PAPER) READ ABSTRACT |

7 Key Indicators that You Need to Extend Virtualization to the Desktop. by VMware, Inc.

February 2014 - (Free Research)
This whitepaper discusses 7 signs that it's time for your business to start taking advantage of the benefits of desktop virtualization. 
(WHITE PAPER) READ ABSTRACT |

Secure Network Access for Personal Mobile Devices by Cisco (E-mail this company)

September 2012 - (Free Research)
This resource offers a solution to the challenges of mobility in the workplace, helping organizations realize the full benefits of BYOD without sacrificing strong security. 
(WHITE PAPER) READ ABSTRACT |

Multi-channel Self-service for Financial Services by Aspect

March 2014 - (Free Research)
This resource will show you how multi-channel self-service can help you provide consistent, personalized, and integrated customer service across all channels, including mobile web, text, mobile apps, and social media. 
(WHITE PAPER) READ ABSTRACT |

Business Analytics Buying Criteria: The Three Maxims by IBM

August 2012 - (Free Research)
When evaluating business analytics systems, IT leaders must consider the performance and scalability requirements of the underlying infrastructure. This paper examines the types of business analytics software available, highlights the analytical workload demands, and buying criteria to consider for various types of business analytics software. 
(WHITE PAPER) READ ABSTRACT |

Network Optimization: Achieving Success and Profitability in Field Service by SERVICEPower

February 2008 - (Free Research)
A key element and requirement for optimization is the ability to manage field resources. 
(WHITE PAPER) READ ABSTRACT |

Outsourcing in the WEB 2.0 World by Wipro Technologies

September 2008 - (Free Research)
With more organizations adopting Web 2.0, there is an increasing amount of interest in exploiting this phenomenon. Learn about the changing business needs that result from outsourcing Web 2.0 and how to leverage this as a best practice for collabo... 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Enabling Analytics in SAP Systems with Microsoft BI by Microsoft

June 2012 - (Free Research)
View this presentation transcript to learn how to integrate your collaborative Microsoft environment with your SAP systems to create streamlined business intelligence (BI) and analytics, business process management (BPM), and enterprise content management (ECM) and data governance and compliance functions. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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