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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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How Software Can Help You Run Your Business More Efficiently by SAP AG
December 01, 2007 - (Free Research)
Streamlining your business means reducing costs and increasing the amount of time you can spend focusing on outperforming the competition and growing sales –without increasing your head count. The right business management software can help you do just that, and you'll see results that directly affect your bottom line.
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft
March 01, 2007 - (Free Research)
By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft
March 01, 2007 - (Free Research)
Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
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ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company
February 17, 2009 - (Free Research)
When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
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How Technology Can Help You Expand Your Business by SAP AG
December 01, 2007 - (Free Research)
Your company's growing fast. Your days are consumed with the flurry of activities it takes to manage that expansion. With the right business management software, you can integrate your business, improve customer service, make more informed business decisions, and move into online sales.
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SAP Solutions for Small Businesses and Midsize Companies: Leveraging Economies of Scale by SAP AG
October 30, 2009 - (Free Research)
As your company grows, you have the opportunity to benefit from economies of scale; but growth can be fraught with challenge. Production disruptions and operational inefficiencies can quickly negate the advantages you hope to achieve. Watch this informative video to learn about SAP solutions for small businesses and midsize companies.
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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
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Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.
September 2008 - (Free Research)
Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.
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Delivering Operational Excellence with Innovation by SAP AG
January 2006 - (Free Research)
This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
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Hitachi IT Operations Analyzer Software by Hitachi Data Systems
November 2009 - (Free Research)
Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.
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Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel
June 2009 - (Free Research)
Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs.
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Making Quality a Deliverable in Eclipse-Based Java Development by Instantiations
February 2009 - (Free Research)
CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches.
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Security on a Budget by Global Knowledge
May 2009 - (Free Research)
We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security.
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User's Guide to Office 2007 - No Need to Wait, Deploy It Now by Global Knowledge
December 2008 - (Free Research)
It seems we're always dragged kicking and screaming into the newest operating system, programs, or hardware systems. Office 2007 is quite an initial adjustment yet it is one the most functional products from Microsoft in a while.
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