WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters December 31, 2008 - (Free Research) This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.  (WHITE PAPER) READ ABSTRACT |

Oracle Data Mining 11g Release 2 Mining Star Schemas: A Telco Churn Case Study by Oracle Corporation June 24, 2012 - (Free Research) This paper, based on the CACS and intended for users of the Oracle Data Miner, highlights the telco churn case study using Oracle Data Miner and explains the case study workflow methodology. Read this now and learn about preparing a database scheme and importing a pre-made Oracle Data Miner workflow.  (WHITE PAPER) READ ABSTRACT |

Shouldn't Single Sign-on Be Child's Play? by Microsoft & Quest Software October 2008 - (Free Research) Check out this webcast and learn how your company can improve network efficiency, enhance security, and achieve compliance by integrating Single Sign-On (SSO) technology into the IT infrastructure.  (WEBCAST) READ ABSTRACT |

Best Practice Insight BPM Case Study: Maersk Line by Oracle Corporation December 2011 - (Free Research) <p>Read this case study to uncover why they chose Oracle, the benefits they have achieved from using the system, the challenges they encountered along the way, and how they overcame them. Use this study and a guide to easing into your next BPM initiative.</p>  (CASE STUDY) READ ABSTRACT |

Business Rule Management Systems and Financial Services: Equifax as a Case Study by ILOG, an IBM Company April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.  (WHITE PAPER) READ ABSTRACT |

Case Study: Vision of the Future of Manufacturing and Production by SAP America, Inc. December 2011 - (Free Research) Frost & Sullivan Analysts discuss Vision of the Future of Manufacturing and Production with best practice case study on how SAP delivers Integrated Enterprise Management.  (WHITE PAPER) READ ABSTRACT |

Save lots of money with your invoices! by ReadSoft October 2009 - (Free Research) This case study examines how Alcan, a global leader in aluminum products, turned to ReadSoft's invoice processing software to automate their invoice process. With ReadSoft, Alcan was able to scan all their invoices and feed the information directly into their Oracle E-Business Suite.  (CASE STUDY) READ ABSTRACT |

JReport Solution Study: KANA Software by Jinfonet Software July 2009 - (Free Research) This case study looks at the Success KANA has had after implementing JReport from Jinfonet. KANA needed a reporting solution that could provide easy setup, intuitive reports for end-users, and the ability to run ad hoc reports and change settings like report type, date, etc. Read on to learn more about this great reporting solution.  (CASE STUDY) READ ABSTRACT |

Improving Data Collection and Delivery Helps Medical Researchers Extend Intelligence, Increase Confidence - Case Study by Microsoft February 2011 - (Free Research) As the number of devices and specialists at GE Healthcare multiplied, medical professionals found themselves questioning the accuracy of the data collected in its centralized systems. Check out this brief case study overview to learn how the creation of a new generation of recording systems helped GE Healthcare overcome this challenge.  (WHITE PAPER) READ ABSTRACT |

Case Study: London Life Insurance by Pitney Bowes Business Insight July 2010 - (Free Research) London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.  (CASE STUDY) READ ABSTRACT |

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Company September 2009 - (Free Research) Spain's La Caixa bank wanted to expand into international markets, but reaching new customers meant amping up its customer service experience. Read this brief case study to discover how La Caixa chose a contact center outsourcing service to improve its customer experience management, boost its competitive position, and ultimately drive growth.  (CASE STUDY) READ ABSTRACT |

How a Large Traffic Control Company Simplified Business Intelligence by Dell Software October 2012 - (Free Research) Check out a short case study to discover how a large traffic control company was able to quickly uncover actionable information in mountains of data from various sources. You'll learn about a powerful approach to business intelligence that simplifies data access and integration, eliminates manual processes, and more. Read the case study.  (CASE STUDY) READ ABSTRACT |

Case Study: University College London Hospitals (UCLH) by IBM December 2010 - (Free Research) This case study explains how UCLH implemented a patient tracking system (PTS) with Lombardi Teamworks at its core, which alerts them when a patient is delayed in their treatment pathway before they go over their 18wkRTT and allows them to only have to enter patient information once into the system instead of multiple times.  (CASE STUDY) READ ABSTRACT |

Birst Case Study: Citrix Systems: Citrix Improves Profitability with Supply Chain Insight Provided by Birst by Birst February 2010 - (Free Research) Read this case study to learn how Fred Tiso and his team from Citrix Systems used Birst to optimize their Supply chain. Birst helped Citrix quickly digitize the entire Citrix supply chain, gain real-time visibility into sales forecasts, bookings, shipments, tracking numbers, backlog, product reliability, inventory, material forecast, and more.  (CASE STUDY) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin January 2010 - (Free Research) This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries.  (CASE STUDY) READ ABSTRACT |

Case Study: Children’s Hospital of Philadelphia by HP and Microsoft May 2011 - (Free Research) A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent.  (CASE STUDY) READ ABSTRACT |

Transforming Software Delivery: An IBM Rational Case Study by IBM November 2011 - (Free Research) In 2007, the IBM Rational Development organization realized they needed to make improvements in their development lifecycle. This white paper explores that transformational journey, highlighting: How to improve team collaboration, why agile practices are essential, how to gain development intelligence and more!  (WHITE PAPER) READ ABSTRACT |

Sun World International: A case study in smarter planet leadership by IBM May 2012 - (Free Research) This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre.  (CASE STUDY) READ ABSTRACT |

MWD Advisors Best Practice Insight: Maersk Line BPM Study by Oracle Corporation UK Ltd September 2012 - (Free Research) Read this case study to uncover why they chose Oracle, the benefits they have achieved from using the system, the challenges they encountered along the way, and how they overcame them. Use this study and a guide to easing into your next BPM initiative.  (CASE STUDY) READ ABSTRACT |

Kelley Blue Book Case Study by Microsoft July 2007 - (Free Research) In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts.  (CASE STUDY) READ ABSTRACT |

NEC case study: HP helps NEC reduce network management costs and gain efficiencies by Hewlett-Packard Company May 2013 - (Free Research) This brief case study explores NEC's decision to adopt network automation software to track, regulate and automate configuration and software changes across globally distributed, multi-vendor devices.  (CASE STUDY) READ ABSTRACT |

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing by Liaison Technology (E-mail this company) November 2011 - (Free Research) If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.  (CASE STUDY) READ ABSTRACT |

Case Study: LoBue Citrus by Intermec February 2013 - (Free Research) This case study explores the process to achieve their goals to replace the manual system with an automated food traceability system in order to improve inventory accuracy, the speed of trace-backs, and to reduce time spend on physical inventories.  (WHITE PAPER) READ ABSTRACT |

Case Study: Audi-Volkswagen Middle East Improves Procurement Control by Kofax, Inc. February 2013 - (Free Research) This white paper demonstrates how Audi-Volkswagen Middle East found a user-friendly, easy-to-use BPM system that did not require high levels of technical expertise from in-house staff. The solution they chose was able to meet their "no-coding" requirement while enhancing the performance of their existing IT systems.  (CASE STUDY) READ ABSTRACT |

Case Study: Liverpool Women's NHS Foundation Trust by Kaseya International Limited August 2011 - (Free Research) Access this exclusive resource to learn how one organisation within the health care industry updated their whole IT infrastructure by automating their IT support and service to improve system uptime and staff productivity. Dscover how this automation platform that can help your company manage your entire infrastructure while reducing costs.  (CASE STUDY) READ ABSTRACT |

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