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Ten Reasons Small and Midsize Enterprises (SMEs) Choose SAP to Help Transform Their Business by SAP America, Inc. August 10, 2012 - (Free Research) Consider the 10 top reasons why SAP is considered a leader in Gartner's Magic Quadrant, how our software products deliver a complete set of SME business solutions, and how our extensive ecosystem of partners and customers provides many flexible choices and resources.  (WHITE PAPER) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.  (EGUIDE) READ ABSTRACT |

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM February 07, 2012 - (Free Research) This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.  (EGUIDE) READ ABSTRACT |

Gartner Magic Quadrant reveals fragmented social CRM market by Infor CRM February 08, 2012 - (Free Research) This tip guide provides you with Gartner's expert insights into this fragmented social CRM market and predictions for the future of social CRM from their 2011 Magic Quadrant for Social CRM.  (EGUIDE) READ ABSTRACT |

DataFlux Positioned in Leaders Quadrant of the 2010 Magic Quadrant for Data Quality Tools by DataFlux Corporation July 29, 2010 - (Free Research) DataFlux was recently positioned by Gartner, Inc. in the Leaders Quadrant of its 2010 “Magic Quadrant for Data Quality Tools” report. Gartner’s Magic Quadrants evaluate vendors within a particular technology market based on their completeness of vision and ability to execute. Use this Magic Quadrant to understand the data quality tools market.  (ANALYST REPORT) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com June 01, 2012 - (Free Research) Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media.  (ANALYST BRIEF) READ ABSTRACT |

Gartner newsletter: HP Business Intelligence by Hewlett-Packard Limited February 13, 2012 - (Free Research) This newsletter discusses the challenges many organizations face when trying to utilize 'social intelligence.' Access this resource now for insight on how to use data for enhanced customer interactions.  (WHITE PAPER) READ ABSTRACT |

E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM December 01, 2010 - (Free Research) In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less.  (EBOOK) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.  (WHITE PAPER) READ ABSTRACT |

Personalization Driving E-Commerce by Limelight Networks, Inc. January 2013 - (Free Research) Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.  (EGUIDE) READ ABSTRACT |

Gartner newsletter: What can social intelligence do for your business? by Hewlett-Packard Limited February 2012 - (Free Research) Access this paper now to discover how your company can develop a strong social media strategy in a matter of a few days.  (EBRIEF) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now.  (EZINE) READ ABSTRACT |

The Business Benefits of E-Signature Software by DocuSign, Inc. May 2012 - (Free Research) It is reported that in 2011 the electronic signature market saw a 48% increase in adoption rates – and Gartner suggests this number will continue to increase in 2012. Read this report to uncover the top 6 benefits of e-signature software and find out if a Software-as-a-Service e-signature offering is the best option for your business.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 6 November 2012: The business benefits of 4G by ComputerWeekly.com November 2012 - (Free Research) In this week's Computer Weekly, as the UK's first 4G mobile network goes live, we examine the benefits for business. IT security suppliers say that cross-industry collaboration is needed – but can they work together? And we take a look at the latest wireless networking technology, known as WiGig. Read the issue now.  (EZINE) READ ABSTRACT |

E-Book: How to keep customers -- and keep them happy: High-return tactics for building customer loyalty by Microsoft October 2011 - (Free Research) This ebook is full of expert advice for implementing a successful customer experience management (CEM) plan.  (EBOOK)

Mobile Phones Emerge As Security Threat Targets by Trend Micro, Inc. October 2010 - (Free Research) Due to their portability and advanced computing features, mobile phones are becoming popular devices for Web surfing. Just like PCs, however, these gadgets are also susceptible to various security threats. Users must remain cautious when using their mobile phones to surf the Internet to keep their phones malware free.  (WHITE PAPER) READ ABSTRACT |

Gartner: HTML5 and the journey to the modern web   by ComputerWeekly.com July 2012 - (Free Research) Gartner analysts explain what steps IT departments need to take to take advantage of HTML5 and why they need to act sooner rather than later.    (ANALYST BRIEF) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com July 2012 - (Free Research) This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology.  (ANALYST BRIEF) READ ABSTRACT |

Gartner: Five trends that will affect your cloud strategy by ComputerWeekly.com April 2012 - (Free Research) <p>Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities.</p> <p><strong> </strong></p>  (ANALYST BRIEF) READ ABSTRACT |

Gartner: Reducing storage costs by ComputerWeekly.com March 2012 - (Free Research) Gartner research director, Valdis Filks, offers tips to help businesses get to grips with escalating storage costs.  (ANALYST BRIEF) READ ABSTRACT |

Gartner: Decide now if you will become a money-making CIO by ComputerWeekly.com January 2011 - (Free Research) This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.  (ANALYST BRIEF) READ ABSTRACT |

Gartner: Best practices for I&O for cloud-readiness by ComputerWeekly.com January 2013 - (Free Research) Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.  (ANALYST BRIEF) READ ABSTRACT |

The reality behind the hype: Government cloud computing by ComputerWeekly.com November 2011 - (Free Research) This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud.  (ANALYST BRIEF) READ ABSTRACT |

Gartner Middle East CIO Leadership Forum by Gartner January 2011 - (Free Research) Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.  (WHITE PAPER) READ ABSTRACT |

Gartner Report: Vendors in Application Aware Network Performance Management Space by Riverbed Technology, Inc. April 2012 - (Free Research) Application-aware network performance management (NPM) products provide deep views into apps and use patterns, and user-centric performance views. Network packet broker (NPB) products ease implementation and management of NPM and related technologies.   Download this vendor analysis to learn about the expanding NPM and NPB markets.  (ANALYST REPORT) READ ABSTRACT |

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