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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Case Study-VMware Consona Knowledge Management by Consona Corporation

June 01, 2010 - (Free Research)
Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers. 
(CASE STUDY) READ ABSTRACT |

The Midmarket Manufacturer’s Guide to Getting Started with ERP by SearchManufacturingERP

June 09, 2010 - (Free Research)
In this e-book, get more insight into whether your midmarket manufacturing organization would benefit from ERP. Find out how to build a business and get tips for navigating the market and implementing software. Continue reading to learn tips and insight on getting started with ERP in your midmarket organization. 
(EBOOK)

Manufacturing ERP Buyer’s Guide – 2011 Edition by SearchManufacturingERP

January 22, 2009 - (Free Research)
Compiled by SearchManufacturingERP.com editors, this directory includes ERP software products for process and discrete manufacturers of all sizes, as well as all verticals. It includes software that is meant to be deployed on-premise as well as Software as a Service (SaaS) or on-demand software. 
(EBOOK)

Knowledge Management is NOT an Add-on! by Consona Corporation

October 01, 2010 - (Free Research)
Service and support organizations can benefit tremendously from knowledge. When implemented effectively, knowledge management processes and technology can deliver significant benefits. Read this paper to learn about delivering knowledge-driven CRM. 
(WHITE PAPER) READ ABSTRACT |

Making Support Social: Turning Customer Engagement Into Customer Success by Consona Corporation

May 01, 2010 - (Free Research)
Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper. 
(WHITE PAPER) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation

June 17, 2011 - (Free Research)
The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates. 
(WHITE PAPER) READ ABSTRACT |

Thinking Outside the (Search) Box: Powering Enterprise Search with Knowledge by Consona Corporation

June 17, 2011 - (Free Research)
Enterprise search delivers the highest value when it helps create a great customer experience. Read this whitepaper to learn how execute enterprise search with knowledge. 
(WHITE PAPER) READ ABSTRACT |

Improving the Customer Experience by Consona Corporation

June 14, 2011 - (Free Research)
This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience. 
(EGUIDE) READ ABSTRACT |

IBM and VMware join forces to provide hardware, software for top-notch cloud infrastructure by VMware and IBM (E-mail this company)

April 30, 2013 - (Free Research)
Check out this in-depth document to discover how IBM and VMware are working together to provide the tools needed for customers to deploy a cloud infrastructure successfully. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Comparing Performance And Cost: Dell Poweredge VRTX VS. A Legacy Hardware Environment by Dell and VMware

June 30, 2013 - (Free Research)
As business grows, server hardware must meet increasing demands. This whitepaper gives a comparison of the Dell Poweredge VRTX vs. a legacy hardware environment and shows statistics of the increased performance of the newer technology. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Server Virtualization: Expert Overview of Costs, Trends and More by SearchDataCenter.com

October 01, 2011 - (Free Research)
This expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, provides an overview of the expenses associated with virtualization and highlights virtual server trends. Gain insight into the tangible virtualization costs, and learn how to keep pace with the changing server virtualization market. 
(EGUIDE) READ ABSTRACT |

Leveraging a Persistent Hardware Architecture by Dell Compellent

June 01, 2010 - (Free Research)
Many enterprises looking to increase the flexibility, improve the scalability, enhance the availability and reduce the costs of data storage have turned to SANs. The Compellent SAN enables businesses to continuously integrate new disk drive, switch and network interface technologies without having to replace existing hardware or software. 
(WHITE PAPER) READ ABSTRACT |

Designing a Persistent Hardware Architecture by Dell Compellent

May 01, 2009 - (Free Research)
The Compellent® Storage Center™ SAN is designed for persistence. Using an open, nonproprietary hardware architecture, the Compellent SAN enables businesses to continuously integrate new disk drive, switch and network interface technologies without having to replace existing hardware or software. 
(WHITE PAPER) READ ABSTRACT |

P2V Benefits: Moving Servers From the Physical to the Virtual World Cuts Costs, Saves Space and Parallels Green Initiatives by CDW Corporation

September 08, 2009 - (Free Research)
Virtualization basically means inserting a software layer between your hardware and your operating system. This decouples the operating system from the hardware and allows you to run many operating systems at the same time on top of that same physical piece of hardware. Read this short paper to learn about the benefits of using virtual servers. 
(WHITE PAPER) READ ABSTRACT |

E-book: Developing a Mission-Critical Hardware Strategy for Your SAP Environment by Hewlett-Packard Company

September 01, 2009 - (Free Research)
Read this E-Book and learn how reducing hardware complexity can increase the performance of a SAP landscape and key considerations for designing or upgrading your hardware infrastructure. Additionally, best practices are explained for running a virtualized SAP infrastructure. 
(EBOOK) READ ABSTRACT |

E-Guide: Cost effective hardware strategies that improve application performance by Cisco Systems, Inc.

June 21, 2011 - (Free Research)
Read this E-Guide for a helpful checklist before upgrading your hardware and to better understand how the hardware will affect Oracle databases. 
(EGUIDE) READ ABSTRACT |

Small Business Firewall Software Vs. Hardware Firewalls by Cisco Systems, Inc.

February 02, 2009 - (Free Research)
Small business firewall software and hardware firewalls are the methods used to protect computers against hacker attacks and other Internet threats. 
(WHITE PAPER) READ ABSTRACT |

Best practices for software and hardware releases in archival environments by IBM

December 20, 2011 - (Free Research)
One of the biggest considerations for data archival processing is keeping up with software and hardware releases. In this e-guide, readers will learn tips for software and hardware releases and best practices for managing the day-to-day access of archival data. 
(EGUIDE) READ ABSTRACT |

Proactive technical support: the overlooked essential in business resilience: Combine hardware and software technical support with business continuity and disaster recovery plans by IBM

October 25, 2011 - (Free Research)
Read this white paper and discover how IBM tech support solutions fit into every good resiliency plan and what to look for in a good business resilience vendor. 
(WHITE PAPER) READ ABSTRACT |

The Hardware Equation: Making SAP Infrastructure Leaner and Meaner by SearchSAP

April 10, 2013 - (Free Research)
In this three-part expert handbook, explore how SAP's in-memory HANA as well as new hardware best practices can breathe new life into IT's relationship with hardware. Read on for more information on optimizing server architecture, server and app virtualization, HANA, and more. 
(EBOOK) READ ABSTRACT |

School Saves On Hardware with New Infrastructure by Dell, Inc.

July 31, 2012 - (Free Research)
Ranked as one of the best schools in the United Kingdom for academic progress, The Westgate School provides secondary education to around 930 full-time students. Check out this short case study to learn how Westgate was able to seamlessly and affordably modernize their storage and server environment and the benefits they now enjoy. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Best practices for selecting high quality hardware for mission-critical applications by Cisco Systems, Inc.

June 21, 2011 - (Free Research)
This expert e-guide from SearchSAP.com explores the specific requirements that must be met to maintain high usability and uptime within mission-critical environment such as SAP. Readers will gain access to tips and best practices for selecting server hardware that supports even the most demanding and critical business applications. 
(EGUIDE) READ ABSTRACT |

Messaging Security Goes Virtual: Improve Email Security and Lower Costs with Virtual Appliances by Proofpoint, Inc.

July 2008 - (Free Research)
Virtualization provides the ability to increase server and storage capacity without reinvesting in new hardware. That can translate into huge cost savings - not only in hardware costs, but in power, cooling, and management as well. Read on to learn how virtual appliances can deliver huge ROI. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Roadmap Chapter 5: Windows Server 2012 and Its Hardware Requirements by Dell and Microsoft

April 2013 - (Free Research)
Upgrading to Windows Server 2012? Learn what hardware you'll need to ensure compatibility. 
(EBOOK) READ ABSTRACT |

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