WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..

The CIO's Guide to Mobile Security by BlackBerry March 2008 - (Free Research) Mobile security is a growing concern as organizations look to gain competitive advantages through the use of a remote workforce. Read this paper to learn about the security vulnerabilities that can arise when wireless devices access corporate data. (WHITE PAPER) READ ABSTRACT |

Application Delivery Controller Performance Report by F5 Networks (E-mail this company) September 2007 - (Free Research) The market for Application Delivery Controllers is very competitive, with nearly every vendor claiming a performance advantage in one scenario or another. Unfortunately, the claims from each vendor rest on differing definitions of performance criteria. This document details the results of comprehensive performance testing of F5, Cisco, and Citrix. (WHITE PAPER) READ ABSTRACT |

Enterprise Performance Management: The Next Generation of Performance Management and BI by Oracle Corporation. July 2008 - (Free Research) Through a series of online presentations, industry experts will offer advice on how to standardize and automate management processes and integrate performance management and BI solutions to optimize enterprise-wide performance. (WEBCAST) READ ABSTRACT |

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system? (WHITE PAPER) READ ABSTRACT |

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

WEALTH MANAGER'S TAKE ON OUTSOURCING by WiPro February 2008 - (Free Research) Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers’ processes, quality standards, cost efficiency and knowledge. (WHITE PAPER) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel Lucent May 2008 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system. (WHITE PAPER) READ ABSTRACT |

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT. eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.  (SOFTWARE PRODUCT)

SearchMobileComputing.com E-Guide: Mobile Management Strategies by Nokia. August 2008 - (Free Research) Managing mobile devices in the enterprise can be a daunting task. Learn how to best manage your corporate mobile devices by reading this new SearchMobileComputing.com E-Guide. (WHITE PAPER) READ ABSTRACT |

Q&A with Curtis Preston - Improve Your Backup Operations by EVault Inc., a Seagate Company April 2008 - (Free Research) In this expert Videocast, GlassHouse Technologies' VP of Data Protection W. Curtis Preston talks about diagnosing the root of your backup bottlenecks. (VIDEOCAST) READ ABSTRACT |

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition. (WHITE PAPER) READ ABSTRACT |

Getting a handle on iSCSI by EMC Partner Organization July 2008 - (Free Research) This expert Videocast discusses the major iSCSI myths and dispels them with ESG research. ESG analyst Mark Bowker sets the iSCSI vision and gives his expert opinion on this technology. (VIDEOCAST) READ ABSTRACT |

Access Management in 2008: Challenges to Expect and how to Address Them by VeriSign Inc. May 2008 - (Free Research) This podcast presents an overview of access management technologies, emerging security concerns, and how your access management solutions can help your company stay ahead of today's security threats. (PODCAST) READ ABSTRACT |

Creating Highly Available Server and Desktop Environments with Virtualization - Virtualization considerations for desktop and high availability by Marathon Technologies April 2008 - (Free Research) In this chapter, Barb Goldworm addresses user questions including I/O and networking considerations and tips for deciding between free and enterprise offerings. (VIDEOCAST) READ ABSTRACT |

Reducing IT Operational Costs with Green Computing by Kaseya March 2008 - (Free Research) Environmental and energy conservation issues have taken center stage in the global business arena in recent years. (WEBCAST) READ ABSTRACT |

Tuning ERP and the Supply Chain for Profitable Growth by Epicor Software Corporation. February 2008 - (Free Research) Some of the biggest opportunities exist in the supply chain and globalization. This Ventana Research white paper explores how you can improve business performance by addressing opportunities and risks within your supply chain and ERP systems. (WHITE PAPER) READ ABSTRACT |

CA IT Process Automation by Computer Associates (CA) July 2008 - (Free Research) IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company. (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Quest Software, Inc Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Securing Endpoints to Achieve Compliance by Lumension Security June 2008 - (Free Research) Check out this videocast with Kevin Beaver, CISSP, to get the insights, tools and talking points you need to help you be sure you are securing your endpoints the right way in order to meet stringent compliance requirements. (WHITE PAPER) READ ABSTRACT |

Security Behind BlackBerry by BlackBerry March 2008 - (Free Research) Download this white paper and gain a better understanding of the security tools that come preinstalled with the Blackberry solution and discover how to use these tools to better secure your BlackBerry deployment. (WHITE PAPER) READ ABSTRACT |

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company) May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage. (WHITE PAPER) READ ABSTRACT |

Essential Guide to Mobile Deployment by Nokia. August 2008 - (Free Research) Don't take your enterprise mobile without reading this E-Guide first. Find out how to address the key concerns facing mobile managers now. (WHITE PAPER) READ ABSTRACT |

Integrated Performance Management - Diagnosing your Strengths & Weaknesses by Deloitte August 2008 - (Free Research) The purpose of this session is to provide participants with an overview of the tools and techniques that Deloitte Consulting uses to help clients link strategy to execution through integrated performance management (IPM). (WEBCAST) READ ABSTRACT |

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) READ ABSTRACT |

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