Business Call Accounting Benefits White Papers, Business Call Accounting Benefits Software, Business Call Accounting Benefits Research, Hardware and Services

Webcast: Emerging Opportunities for Accounting Firms in a Changing Economy by BlackBerry

November 02, 2009 - (Free Research)

The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.

(WEBCAST)

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Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC

September 18, 2009 - (Free Research)

Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.

(WHITE PAPER)

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Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft

August 20, 2009 - (Free Research)

Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows.

(WHITE PAPER)

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Research Management Solutions: Bringing the Benefits of Automation to the Front Office by Advent Software, Inc

December 31, 2008 - (Free Research)

How does a firm or fund manager assess his/her research management needs and choose the best solution? This document helps by identifying pain points in the research workflow that RMS must address, describing how RMS supports investment process and decision making, and highlighting key features to consider when evaluating RMS solutions.

(WHITE PAPER)

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

Getting Exchange 2010 Archiving Right by Symantec Corporation

November 02, 2009 - (Free Research)

This paper is designed to help organizations understand some of the nuances separating Symantec's Enterprise Vault and Exchange 2010 e-mail management capabilities with a focus on "how they do it" rather than "what they call it." It also highlights archive-specific use cases so organizations focus on the problems and solutions.

(WHITE PAPER)

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Leveraging a Maturity Model to Achieve “Proactive Compliance” by Symantec Corporation

August 03, 2009 - (Free Research)

Read this paper to learn about a new approach to compliance that seeks to move beyond the short-term goal of passing an audit and to incorporate compliance into an organization's operations in a more proactive sense utilizing the Capability Maturity Model.

(WHITE PAPER)

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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact

December 03, 2009 - (Free Research)

Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more.

(WHITE PAPER)

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Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts by FTI Technology

November 17, 2009 - (Free Research)

Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™ by PistolStar, Inc.

August 2009 - (Free Research)

PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.

(PRODUCT OVERVIEW)

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Case Study: 1-800-FLOWERS.COM Assuring improvements in business continuity with Fax on Demand by Esker Inc.

December 2007 - (Free Research)

Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures.

(CASE STUDY)

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Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 2009 - (Free Research)

Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

(TRIAL SOFTWARE)

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VUE Software: Enterprise Incentive Management by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

Desperate Times Call for Strategic Measures, Part II by Atos Origin

November 2009 - (Free Research)

This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.

(WHITE PAPER)

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SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc

August 2008 - (Free Research)

This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.

(WHITE PAPER)

CRM without Compromise: A Strategy for Profitable Growth by SAP AG

April 2007 - (Free Research)

This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.

(WHITE PAPER)

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Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 2009 - (Free Research)

The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.

(WHITE PAPER)

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Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact

December 2009 - (Free Research)

This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more.

(WHITE PAPER)

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Automation on Demand: Creating an Efficient and Cost Effective AP Solution by Esker Inc.

July 2009 - (Free Research)

This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.

(WHITE PAPER)

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Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services

July 2009 - (Free Research)

With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.

(WHITE PAPER)

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Imaging & Workflow Automation: A White Paper on SAP® Invoice Management by OpenText by SAP America Inc

September 2009 - (Free Research)

In this whitepaper, we'll learn what challenges are facing companies in their current paper-based AP operations, the benefits of implementing imaging and workflow automation, and how SAP Invoice Management by OpenText can help streamline the invoice receipt-to-pay process.

(WHITE PAPER)

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FACTS® 125™ by Ebix Health, Inc.

January 2001 - (Free Research)

FACTS® 125™ is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans.

(ARTICLE)

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Five Steps To Effective Corporate Governance by Wipro Technologies

February 2009 - (Free Research)

This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance.

(WHITE PAPER)

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Leveraging Automation to Cut SAP Accounts Payable Costs by Esker Inc.

July 2009 - (Free Research)

Watch this webcast to learn a variety of methods Esker can help your company with to cut the use of paper in your company today. Not only will you be helping the environment but you will also experience many benefits including better visibility, accessibility and productivity.

(WEBCAST)

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