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Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.

(PODCAST)

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Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.

(PRESENTATION TRANSCRIPT)

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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.

(WEBCAST)

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Boosting SQL-Based Decision Support Power and Performance with Dell’s Twelfth Generation Servers by Dell, Inc. and Intel

May 14, 2012 - (Free Research)

Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses.

(WHITE PAPER)

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Blueprint for Cloud-Based eDiscovery by Guidance Software, Inc.

April 11, 2012 - (Free Research)

<p>In this resource, uncover a blueprint for bringing eDiscovery in house via the cloud. This guide is set to serve as a framework for cloud computing security, privacy, control, risk, and cost concerns for corporations and law firms utilizing eDiscovery.</p>

(WHITE PAPER)

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Connectivity in context: Deliver application integration in days by IBM

December 28, 2011 - (Free Research)

This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.

(WHITE PAPER)

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The Business Advantage of Server-based (Versus Peer-to-peer) Networks - A Guide for SMBs by Dell, Inc. and Intel

March 31, 2010 - (Free Research)

This paper compares two SMB networking strategies: peer-to-peer and server-based. While peer-to-peer networks are simple, they are out-performed by server-based networks that optimize performance and availability.

(WHITE PAPER)

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Eight Considerations for Evaluating Disk-Based Backup Solutions by ExaGrid Systems, Inc.

April 19, 2011 - (Free Research)

The movement from tape-based to disk-based backup is well underway. Disk eliminates all the problems of tape backup. Backing up to disk is faster than backing up to tape, and disk-based backups are more reliable and more secure than tape-based backups. Read on to learn more about the advantages of disk backup today!

(WHITE PAPER)

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ERP vs. Project Based Solutions - Which Is Right For You? by IFS

January 11, 2012 - (Free Research)

In this white paper, learn why enterprise resouce planning (ERP) systems are emerging as an alternative to project-based solutions (PBSs).

(WHITE PAPER)

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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.

(ASP)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.

(SOFTWARE PRODUCT)

The business benefits of switching to mobile TV by ComputerWeekly.com

November 22, 2010 - (Free Research)

Over the past two years, the mobile TV landscape has changed dramatically.

(WHITE PAPER)

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Mobile location-based services gaining ground by ComputerWeekly.com

November 24, 2010 - (Free Research)

From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing.

(WHITE PAPER)

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Gartner: Decide now if you will become a money-making CIO by ComputerWeekly.com

January 24, 2011 - (Free Research)

This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.

(ANALYST BRIEF)

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Microsoft SharePoint Security: Harness the Power of CLAIMS to Protect Information by TITUS

February 06, 2012 - (Free Research)

This white paper explains claims-based identities and their many concepts for more scalable, dynamic security within Microsoft SharePoint.

(WHITE PAPER)

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Five Keys to Scalability and Disk-Based Backup Systems by ExaGrid Systems, Inc.

February 07, 2012 - (Free Research)

In selecting a disk-based backup solution, it's critical to consider the scalability of each prospective solution to ensure that it will meet the needs of your organization now and into the future. This paper outlines the five key questions you should ask when evaluating the scalability of any disk-based backup solution.

(WHITE PAPER)

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Activity based working: The Hybrid Organisation: Buildings by ComputerWeekly.com

June 15, 2010 - (Free Research)

The way we work is now open to wide-ranging review. The concept of the office as the ‘dumb’ container for work, housing the corporation and its infrastructure assets, will be challenged by a number of factors explored in this paper. Work, in the future, will only be a verb. It is becoming a process, not a place.

(WHITE PAPER)

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Dependable, Intelligent: Intel® Xeon® Processor Based Servers by Dell, Inc. and Intel

May 10, 2012 - (Free Research)

Intel processors provide the performance you need to move forward with cloud computing, virtualization and consolidation. Use this guide to find out which Intel processor-based server can best meet the needs of your applications and users.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Hybrid Storage: How to Get the Best of Solid-state and Disk by Nexsan

May 14, 2012 - (Free Research)

Check out this white paper to learn how hybrid storage can offer the performance of solid-state storage and the cost effectiveness and capacity of traditional disk storage.

(WHITE PAPER)

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Itex Offers Clients More Flexible Cloud-Based Managed IT Services with HP Technology by HP & Intel

October 21, 2011 - (Free Research)

This essential resource details how one IT services industry organization employed a converged infrastructure to realize more cost-effective cloud-based managed IT services for offshore clients.

(CASE STUDY)

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