This podcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. 

This expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, provides an overview of the expenses associated with virtualization and highlights the virtual server trends expected for 2010. Gain insight into the tangible virtualization costs, and learn how to keep pace with the changing server virtualization market. 

Read this e-book to learn about MES trends today, find advice and analysis from leading manufacturing experts, learn what top performers are doing with their MES systems, and get insight into creating or updating a successful strategy for MES at your organization. 

This paper describes the issues to consider when comparing a dedicated manufacturing operations platform with an ERP supplier's operations management extension. It’s based on interviews with two sources. One uses the dedicated platform approach and one uses an ERP application. 

This Magic Quadrant, published on March 3rd, 2010 and authored by Eric Goodness, examines 17 vendors of IT services for business communications systems worldwide. Use it to find the right providers for your needs related to communications-centric managed service and outsourcing relationships or project-based professional services engagements. 

Read this presentation transcript with John Buckholz, VP of IT, to learn how Google Apps compares to on premise and hosted Microsoft Exchange, how LCC migrated the company intranet from Microsoft Sharepoint to Google Sites, and more! 

Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. 

SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization. 

This white paper presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits. 

Achieving collaboration between parts of the business that have previously been managed completely independently of each other represents the introduction of fundamentally new ways of working. If a company is to achieve such a transition successfully, it needs to ensure that it manages the change involved effectively. 

The ability to manage data is becoming increasingly key to a company's ability to compete effectively in today's ever more competitive business environment. The following paper outlines some of these drivers and examines the strategic role enhanced data management can play. 

Organizations are often turning to Master Data Management as a key enabler in improving the timeliness, quality and reliability of BI with the ultimate goal of improving business performance. This survey report presents recommendations on the "do and don't" of MDM as well as some findings on the use of open source and manual coding in MDM projects. 

This Technical White Paper presents the main challenges of data quality and drills into specific uses of data profiling and data cleansing. It highlights, through 32 distinct use cases, how open source data quality technology can be used to alleviate issues related to poor-quality data.