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CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com October 22, 2010 - (Free Research) Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.  (WHITE PAPER) READ ABSTRACT |

Need for Speed and Flexibility Drives Manufacturers to Reengineer External Processes Around B2B Integration by IBM February 23, 2011 - (Free Research) This paper looks at trends that cause manufacturers to reevaluate and revamp their B2B processes and integration capabilities. Read on to also learn how manufacturers are reorganizing their internal operations to facilitate the shift from EDI-only transfer to a broader range of functions that support a larger view of commerce.  (WHITE PAPER) READ ABSTRACT |

Process-Centred Government - The Road to 2010 by Metastorm February 20, 2008 - (Free Research) This paper argues that the i2010 programme needs to go further, and deeper, in its thinking on how to reengineer Europe's government machine for the twenty-first century global economy.  (WHITE PAPER) READ ABSTRACT |

The Deciding Factor: Big Data & Decision Making by ComputerWeekly.com June 26, 2012 - (Free Research) This study by Capgemini and the Economist Intelligence Unit report assess the impact of Big Data on businesses.  (ESSENTIAL GUIDE) READ ABSTRACT |

Unlock the Hidden IT Opportunities in Troubled Economic Times by BMC Software, Inc. June 15, 2009 - (Free Research) IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...  (WHITE PAPER) READ ABSTRACT |

Customer Centricity: The Key To Success in Retail Banking by Kofax, Inc. December 31, 2010 - (Free Research) Banks today are redirecting their focus to retail banking and are reinventing themselves as customer-centric organisations. Many institutions, however, still use legacy infrastructures and processes that hinder necessary readjustments Read on to find out how to overcome these challenges.  (WHITE PAPER) READ ABSTRACT |

Journal of Management Excellence: Business Transformation by Oracle Corporation March 18, 2011 - (Free Research) This collection of journal articles focuses on the many facets of business transformation, including innovation, performance management, cultural transformation, and much more.  (JOURNAL ARTICLE) READ ABSTRACT |

Five Fundamental Data Quality Practices by Pitney Bowes Business Insight January 11, 2010 - (Free Research) When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services.  (WHITE PAPER) READ ABSTRACT |

Dancing with Elephants - Making Your Business Processes Agile by Fujitsu America, Inc. January 03, 2011 - (Free Research) Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.  (WEBCAST) READ ABSTRACT |

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc. March 23, 2010 - (Free Research) The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value.  (WEBCAST) READ ABSTRACT |

How SAP Users hold the key to Business Process Improvement by Winshuttle, LLC February 10, 2011 - (Free Research) This paper highlights the key role that SAP users play in enabling their organizations to improve processes, and discusses how their expertise is lost in some of the traditional approaches companies use to try to improve processes. Learn an alternative “user-centric” approach that will enable companies to measurably improve their processes.  (WHITE PAPER) READ ABSTRACT |

Fujitsu Interstage Business Process Manager - Creating AGILE BPM by Fujitsu America, Inc. January 03, 2011 - (Free Research) Fujitsu Interstage Business Process Manager (Interstage BPM) is a leading solution for Agile BPM - the next generation of BPM. Agile BPM is designed to flexibly address the requirements of all types of processes used to conduct a business: structured, unstructured, and hybrid process types, giving support to all forms of work.  (WHITE PAPER) READ ABSTRACT |

Interstage Business Process Manager v11 Architecture Whitepaper by Fujitsu America, Inc. January 03, 2011 - (Free Research) Interstage BPM's superior architecture lets business users and IT professionals collaborate on defining and refining business processes. It empowers knowledge workers to stretch processes to fit to the business needs and it provides developers with the ability to easily create and deploy high performance process-based applications.  (WHITE PAPER) READ ABSTRACT |

20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company March 02, 2009 - (Free Research) How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order.  (ANALYST REPORT) READ ABSTRACT |

What a Project Manager Needs to Know About Business Process Analysis by Global Knowledge April 11, 2012 - (Free Research) How is Business Process Analysis (BPA) relevant to Project Managers (PM)? Discover what PMs need to understand about BPA to best leverage the knowledge that it provides. Find out how BPA recommendations can improve existing projects and help propose new projects.  (WHITE PAPER) READ ABSTRACT |

The future of BPM by OpenText May 23, 2013 - (Free Research) Read today's expert resource to learn the new trends of business process management (BPM) including event processing, predictive analytics, and business process competency centers. And hear from experts on how to bring these new technologies to your organization's BPM strategy.  (EGUIDE) READ ABSTRACT |

Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge July 15, 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements.  (WHITE PAPER) READ ABSTRACT |

BPO Edge E-Zine by Hewlett-Packard Company May 23, 2013 - (Free Research) This comprehensive e-zine takes an inside look at the key tools, technologies, and innovations that are opening new opportunities in the finance and accounting (F&A) space – including business analytics, business process outsourcing, and more.  (EZINE) READ ABSTRACT |

Best Practices for Automating SAP® Order-to-Cash by Winshuttle, LLC December 2008 - (Free Research) This white paper describes how SAP® Business Suite customers can use Winshuttle software to automate the Order-to-Cash business process through the user-enabled loading of Excel data.  (WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

Solutions for Automating Invoice Processing by SEEBURGER October 2008 - (Free Research) This paper focuses on the automation of accounts payable processes - a task that used to be largely paper-based and cumbersome.  (WHITE PAPER) READ ABSTRACT |

Vodafone Ireland implements world-class service excellence with HP BSM by Hewlett-Packard Company May 2013 - (Free Research) This case study explores how Vodafone Ireland Implemented an integrated, end-to-end IT management solution framework to deliver and track measurable business services with quantifiable benefits. Learn how they improved their major incident root cause identification success rate by 50%.  (CASE STUDY) READ ABSTRACT |

Service Orientation and Its Role in Your Connected Systems Strategy: Building Distributed Applications by Microsoft Corporation India Pvt Ltd October 2008 - (Free Research) This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.  (WHITE PAPER) READ ABSTRACT |

10 Ways Excel Drives More Value From Your SAP® Investment... While Making Your SAP Life Easier by Winshuttle, LLC August 2010 - (Free Research) This white paper highlights 10 ways Winshuttle's tools and applications utilize Microsoft Office applications and allow you to optimize your SAP investment. The benefits outlined in this white paper are realized by the reduction of SAP operational costs, delivering across the board efficiencies and accelerating top and bottom line improvements.  (WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

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