IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and... 

This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment. 

In this white paper, authored by Numara® Software and Pink Elephant, we examine the critical role of having effective processes in driving down service costs. In particular, the paper demonstrates the importance of process and automation in helping IT executives stretch their IT budget further. 

This paper discusses how Blueprint takes direct aim at MS Word, PowerPoint, and Visio as the tools of choice for process analysts. Read more to learn how Blueprint is a lightweight process discovery tool that is tailored to support geographically dispersed process discovery teams. 

Implementing ITIL for the first time or expanding your current processes can seem like overwhelming tasks. However, there are steps that can make these tasks much easier. Watch and learn what you can do to make implementing ITIL easier and how to use your IT Service Management solution to move forward. 

This white paper explains how a business rule management system can make business process automation easier to understand, maintain and manage. 

Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety. 

Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM. 

This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs. 

This paper is designed to provide a blueprint for evaluating software solutions that have the potential to assist organizations in meeting their returns objectives. This model can also serve as a useful tool in objectively identifying compelling yet rudimentary products. 

By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. 

By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software. 

Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.