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A Standard Approach to Process Documentation by Lombardi Software
December 21, 2009 - (Free Research)
Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
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Making the Case for BPM in 2010 by Lombardi Software
December 21, 2009 - (Free Research)
How do you get people to listen to you and place BPM at the top of the budget priority list? Well, start with the fact that the majority of customers report a better than 100% ROI in under one year. We have some more ideas for you.
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Blueprint 30-day trial by Lombardi Software
December 20, 2009 - (Free Research)
Blueprint is designed to be easy-to-use and collaborative so that a wide range of stakeholders can work together synchronously or asynchronously to map, refine and improve processes.
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Workflow vs BPM 2009 by Lombardi Software
December 18, 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.
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Large Insurance Provider Automates Invoice Disputes by Lombardi Software
December 18, 2009 - (Free Research)
Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.
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Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency by Lombardi Software
December 18, 2009 - (Free Research)
Mondial Assistant Group wanted to share best processes across their 28 global business units but they lacked a platform for sharing process knowledge. So they turned to Lombardi Blueprint, a hosted service that fosters easy collaboration among non-technical business users who want to document and analyze their processes. Read on to learn more.
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CIO Perspective: To Be Great at IT, You Must Be Great at BPM by Lombardi Software
December 18, 2009 - (Free Research)
One of the most popular business motto’s within the past year is "more for less." Organizations want things better, faster, and cheaper. In the IT world this is all too true as well. BPM is the tool that delivers faster, better, and cheaper solutions. Read this paper for an in-depth look into BPM from the perspective of the CIO.
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Enterprise Content Meets Enterprise Business Processes: Open Text and SAP's Joint Solution by SAP America Inc
December 11, 2009 - (Free Research)
This paper discusses how organizations can bring this content into their enterprise business processes, so it is an integral part of those business processes. To accomplish this requires the integration of enterprise applications with ECM systems. Read on to learn the high-level business needs and pain points driving this integration trend.
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Bringing Visibility and Control to Financial Asset Management by Tidal Software
December 10, 2009 - (Free Research)
BlueCrest Capital Management Tidal Enterprise Scheduler when they needed to make critical business processes visible to upper management and centralize scheduling and management of nightly data downloads; as well as integrate disaster recovery processes into job scheduling efforts and migrate away from heavily scripted point solutions.
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Reuse the Business Rules that Run Your Business by Micro Focus, Ltd
December 10, 2009 - (Free Research)
This webcast shows you how you can accelerate the discovery, documentation, and organization of business rules hidden deep within enterprise applications and gain better understanding business logic, organizations can increase the adaptability of their enterprise applications and respond quicker to the need for change.
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Increase Customer Satisfaction and Optimize Business Performance by Improving Your Fax System by Esker Inc.
November 24, 2009 - (Free Research)
The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes.
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BPM Technology Taxonomy: A Guided Tour to the Application of BPM by SAP AG
March 01, 2009 - (Free Research)
This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
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Beyond Supply Chain Visibility: Response Management Is the Key by SAP AG
September 17, 2008 - (Free Research)
Supply chain visibility ranks as one of the top two application focus areas for companies as part of their supply chain technology investment plans. Supply chain executives view visibility as the main goal for supply chain executives within supply chain initiatives. Read this paper for more.
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SAP NETWEAVER BPM - Industry Trend Reports by SAP AG
January 01, 2009 - (Free Research)
Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM.
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E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation
November 18, 2009 - (Free Research)
Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
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Business Process Modeling with UML by IBM
November 13, 2009 - (Free Research)
In this screencast, get the background on UML and BPM and see a demonstration of how activity diagrams can be used to model business processes.
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A Close Look at BPEL by IBM
November 13, 2009 - (Free Research)
BPEL is an XML-based language that defines the execution of a business process. It is used to implement a particular flow through computer services. Now an OASIS standard, BPEL grew out of separate initiatives at IBM, Microsoft, and BEA to create an orchestration language for business processes.
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BPMN Basics, Organizing Your Business Processes by IBM
November 13, 2009 - (Free Research)
Business Process Modeling Notation (BPMN) is a newer language but has been the focus of much attention from business and IT. As business processes grow more complex, BPMN provides a structured way to organize them. But it is important to know the basics before selecting a BPMN solution.
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Transforming Insight into Action with Business Process Management by IBM
December 28, 2008 - (Free Research)
Read this white paper to learn about IBM's business process management solution, WebSphere Business Monitor software, which enables your organization to measure, monitor, and report on business process performance as well as identify and correct problems.
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Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company
April 2007 - (Free Research)
By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.
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