WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

E-Book: Successfully Leveraging Marketing Automation Technology: Building a Business Case by SearchCRM August 31, 2010 - (Free Research) Marketers are being asked to identify, segment and target the most profitable customers and boost customer loyalty. Marketing automation software can help solve these challenges, but it too requires a financial investment. Read on and learn how to successfully leverage marketing automation technology and how to build a business case for it as well.  (EBOOK) READ ABSTRACT |

Siemens Enterprise Communications Results from Enterprise Connect 2013 “RFP: UC Without Buying a New PBX” by Siemens Enterprise Communications June 13, 2013 - (Free Research) This whitepaper will share the results from Enterprise Connect 2013 "RFP: UC Without Buying a New PBX". Inside, you'll find out who proved themselves as a top performer in their UC suite offerings across architecture, functionality, and price categories, and discover how they can help your business.  (WHITE PAPER) READ ABSTRACT |

File-interface Deduplication System (FDS) Technical Whitepaper: Using FalconStor FDS as a Backup Target for Veritas NetBackup by FalconStor Software April 21, 2011 - (Free Research) This document describes the basic concepts and integration guidelines for FalconStor FDS in a Veritas NetBackup environment.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Project Portfolio Management by Innotas June 01, 2012 - (Free Research) Access this white paper to uncover how cloud-based portfolio project management (PPM) strategies are changing the way CIOs and IT teams are viewed by the business. Gain insight into PPM best practices and real world of examples of how PPM keeps you on time, budget, quota, and target.  (WHITE PAPER) READ ABSTRACT |

Multi-channel Marketing Hits the Wall by Neolane Inc. October 2008 - (Free Research) This paper provides an easier and more flexible way to manage cross-channel marketing initiatives without costly investments in multiple technologies and service providers.  (WHITE PAPER)

Convergence of Sales and Marketing by Neolane Inc. October 2008 - (Free Research) This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).  (WHITE PAPER)

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.  (WHITE PAPER) READ ABSTRACT |

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).  (WHITE PAPER) READ ABSTRACT |

WhatsUp Gold WhatsConnected v2.1: Discovery and Mapping Tool - 30 Day Free Trial! by Ipswitch WhatsUp Gold October 2010 - (Free Research) WhatsConnected is a Layer 2/Layer 3 Discovery and Mapping Tool.  It allows you to quickly inventory and document your network anytime, anywhere – with just one click.  (TRIAL SOFTWARE) READ ABSTRACT |

Nationwide Foils Phishers with Markmonitor: Financial Services Giant Achieves ROI with Antiphishing Solutions in Three Months by MarkMonitor October 2008 - (Free Research) Nationwide Building Society, a leading financial institution, has seen a dramatic increase in phishing attacks. By using MarkMonito's AntiPhishing solutions they've been able to quickly shut down phishing sites, saving thousands of pounds per month.  (CASE STUDY) READ ABSTRACT |

Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks by Enea September 2008 - (Free Research) This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry.  (WHITE PAPER) READ ABSTRACT |

Leading Telecom Implements Infosys and HP's BPT Solution for Oracle Siebel Applications by HP and Infosys January 2011 - (Free Research) In this case study, find out how one company was able to effectively test its Oracle Siebel implementation  business processes by adopting Infosys and HP’s a Business Process Testing Solutionwith the accelerated implementation of new applications, which helped improve time-to-market by 30%.  (CASE STUDY) READ ABSTRACT |

Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS by myDIALS Inc. December 2009 - (Free Research) This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

IDC Vendor Spotlight - Using a Hosted Service for Holistic Email Management by Mimecast November 2008 - (Free Research) Effective email management solutions provide a holistic approach that encompasses the related issues of archiving, business continuity, and security.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: LexisNexis Improves ROI and time-to-market with accelerated application testing by HP and Infosys March 2011 - (Free Research) Businesses need to upgrade and launch new applications all the time. In order to reap the full benefits of these applications you need to be able to test them almost immediately.However, traditional application testing makes this nearly impossible. Find out more about a solution that helps take the complexities out of application testing.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition by Global Knowledge May 2013 - (Free Research) There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM March 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.  (EZINE)

Microsoft® SQL Server® 2008 R2 Parallel Data Warehouse and Fast Track Data Warehouse Run on Intel® Xeon® Processors by Intel and Microsoft March 2011 - (Free Research) Microsoft and Intel are now ready to help organizations turn a new page in data warehousing. Using Microsoft® SQL Server® 2008 R2 Enterprise, you can now quickly deploy small data warehouses or data marts with the Microsoft Fast Track Data Warehouse option.  (WHITE PAPER) READ ABSTRACT |

Connect with Sage 200 Suite - How Sage 200 helps keeps your finances in check by Sage Software March 2012 - (Free Research) Read this white paper to learn about a software suite that easily shares business intelligence (BI) and customer relation ship management (CRM) data throughout your business, is designed to grow with you, and is customized to suit your specific needs.  (WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

Podcast - How to Produce an Actionable IT Service Catalog by newScale, Inc. October 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is...  (PODCAST) READ ABSTRACT |

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.  (WHITE PAPER) READ ABSTRACT |

E-Book: The Secrets of Effective SharePoint Deployments by Dell, Inc. and Intel® June 2012 - (Free Research) In this e-book, you will gain advice on building a business case for the adoption of SharePoint and planning a SharePoint project from experienced users and industry analysts. Also learn best practices for successful SharePoint deployments, tips for managing SharePoint installations and potential pitfalls involved in SharePoint implementations.  (EBOOK) READ ABSTRACT |

Case Study: Inland Custom Publishing Group by Pitney Bowes Business Insight March 2009 - (Free Research) With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts.  (CASE STUDY) READ ABSTRACT |

Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters December 2008 - (Free Research) This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.  (WHITE PAPER) READ ABSTRACT |

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