Business Intelligence Service Level Agreements White Papers, Business Intelligence Service Level Agreements Software, Business Intelligence Service Level Agreements Research, Hardware and Services

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.

April 03, 2012 - (Free Research)

This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.

(WHITE PAPER)

READ ABSTRACT |

SLAs Key to Ensuring Reliable Cost-Efficient Cloud Services by Kaseya International Limited

September 13, 2011 - (Free Research)

In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs,

(EGUIDE)

READ ABSTRACT |

Application Performance Management: The End User is King by CA Technologies.

May 01, 2012 - (Free Research)

Access this resource to discover the ways that application performance management (APM) creates an agile IT environment that offers measurable benefits, including improved end-user satisfaction, increased efficiency, and greater support of business objectives.

(WHITE PAPER)

READ ABSTRACT |

Tape Vaulting: What You Need to Know About Tape Backup and Archiving by Iron Mountain

March 05, 2012 - (Free Research)

Check out this presentation transcript featuring insight from ESG Senior Analyst David Chapa for today's best tape vaulting practices. Find out the cost of available tape vaulting services, learn how offsite tape storage costs are determined, discover how to negotiate SLAs and whether or not to encrypt tapes before shipping them offsite.

(PRESENTATION TRANSCRIPT)

READ ABSTRACT |

Achieve Workforce Continuity and Keep Your Business Running – No Matter What by Citrix

November 03, 2011 - (Free Research)

Unplanned business disruptions come at a high cost. In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning.

(WHITE PAPER)

READ ABSTRACT |

Case Study: West Jefferson Medical Center Rearchitects Its Data Protection Infrastructure with NetApp Syncsort Integrated Backup

by Syncsort

May 08, 2012 - (Free Research)

This buyer case study presents a medical center's deployment and use of NetApp Syncsort Integrated Backup.

(CASE STUDY)

READ ABSTRACT |

Backup and Recovery of Oracle® Database on Dell™ EqualLogic™ PS Series iSCSI Storage by Dell, Inc.

December 31, 2009 - (Free Research)

This white paper describes a snapshot-based Oracle database backup and recovery solution using Dell EqualLogic PS Series iSCSI storage which can improve the backup and recovery time and help the IT administrator meet SLAs. Read now to learn more.

(WHITE PAPER)

READ ABSTRACT |

Enterprise Management Associates Cloud APM Radar Report by Hewlett-Packard Company

January 31, 2012 - (Free Research)

<p>Read this paper to get an understanding of the application performance management (APM) challenges specific to public, private and hybrid clouds, and view analyses of solutions designed to address them. Learn how to gain a comprehensive view of your cloud applications so you can ensure the highest possible service levels.</p>

(WHITE PAPER)

READ ABSTRACT |

The Business Value of Post Warranty Contracts by Hewlett-Packard Company

November 01, 2011 - (Free Research)

<p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p>

(WHITE PAPER)

READ ABSTRACT |

The Power of Virtualization: Service Level Automation by Dell and VMware

May 24, 2010 - (Free Research)

This series examines some of the implications of virtualization for small and medium-sized businesses. In this note, we examine opportunities to leverage virtualization to automate service level management.

(WHITE PAPER)

READ ABSTRACT |

Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies.

November 2008 - (Free Research)

Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide.

(WEBCAST)

READ ABSTRACT |

Manage User Identities Efficiently to Help Increase Administrator and User Productivity, While Facilitating Compliance Initiatives by IBM

January 2011 - (Free Research)

When IT resources are pulled into drawn-out identity management tasks such as service level agreements, internal policies, etc., it means less time developing high-value innovations for future agency initiatives. Read this white paper and see how IBM can help your federal agency centralize and automate your repetitive processes.

(WHITE PAPER)

READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Understanding the Benefits of Blade Servers by Hewlett-Packard Company

February 2012 - (Free Research)

This resource explores how to maximize the performance of your critical applications by implementing the latest blade server technology from HP. Discover how improving system performance can help you enhance business processes, reduce power and cooling requirements, save costs, and much more.

(CASE STUDY)

READ ABSTRACT |

Get Maximum Performance Out of Your Oracle E-Business Suite by Oracle Corporation

April 2012 - (Free Research)

This paper describes an optimized architecture for deploying Oracle® E-Business Suite using Oracle's Sun servers and disk storage, and utilizing leading database, virtualization, and clustering technology from Oracle.

(WHITE PAPER)

READ ABSTRACT |

How to tackle trust and co-operation by ComputerWeekly.com

November 2010 - (Free Research)

It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.

(WHITE PAPER)

READ ABSTRACT |

Three Steps to Progress BPM from Project to Program by PointSource

March 2012 - (Free Research)

A good business process management (BPM) program enables your organization to scale your processes to deliver the most value to your business. Read this white paper to learn how to establish a solid foundation for BPM in three simple steps.

(WHITE PAPER)

READ ABSTRACT |

Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc.

October 2009 - (Free Research)

This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems.

(WHITE PAPER)

READ ABSTRACT |

From On-Premise to Cloud: Hybrid Data Protection by CA ARCserve

May 2012 - (Free Research)

The CA ARCserve® Family of Products provides a complete hybrid data protection solution using traditional backup, disk snapshots, replication and high availability to protect your physical and virtual servers locally and in the cloud. Check out this 2-minute webcast to learn more.

(WEBCAST)

READ ABSTRACT |

Integrated High Performance Disk-to-Disk Backup for Oracle Exadata by Oracle Corporation

June 2011 - (Free Research)

Read this Oracle white paper for expert insight into disk-to-disk backup for the Oracle Exadata Database Machine with the Sun ZFS storage appliance.

(WHITE PAPER)

READ ABSTRACT |

EMC Infrastructure for Virtual Desktops by EMC Data Storage Systems (India) Private Limited

March 2011 - (Free Research)

This white paper provides a detailed summary of tests performed to validate an EMC infrastructure for virtual desktops enabled by VMware View 4.5, with an EMC VNX5700 unified storage platform. Read now to learn more.

(WHITE PAPER)

READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc.

May 2012 - (Free Research)

Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.

(WHITE PAPER)

READ ABSTRACT |

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.

September 2011 - (Free Research)

Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.

(WHITE PAPER)

READ ABSTRACT |

Accelerate Deployment and Enhance Productivity with Unified Communications by Cisco Systems, Inc.

February 2012 - (Free Research)

Access this resource to learn about a comprehensive unified communications solution that will help you facilitate easy collaboration every time, from any workspace.

(WHITE PAPER)

READ ABSTRACT |

10 Security Concerns for Cloud Computing by Global Knowledge

March 2010 - (Free Research)

Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)