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Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software

February 2008 - (Free Research)
Learn how you can visually query and interpret information in databases and transform raw data into informed business decisions with interactive visualizations. 
(CASE STUDY) READ ABSTRACT |

Protecting CPNI - Top Four Tips for a Successful Security Program Deployment by RSA, The Security Division of EMC

December 2008 - (Free Research)
With the RSA CPNI Solution, telecommunications service providers can rest assured that they will not suffer financial or brand repercussions as a result of unauthorized disclosure of CPNI. 
(WHITE PAPER) READ ABSTRACT |

IBM InfoSphere MDM Solutions for Telecommunications by IBM

November 2011 - (Free Research)
This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value. 
(VIDEO) READ ABSTRACT |

Increasing Operational Agility: BPM in Telecommunications by Oracle Corporation

October 2012 - (Free Research)
Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps. 
(WHITE PAPER) READ ABSTRACT |

Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks by Enea

March 2008 - (Free Research)
This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry. 
(WHITE PAPER) READ ABSTRACT |

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry by Adobe Systems, Inc.

November 2008 - (Free Research)
Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results. 
(WHITE PAPER) READ ABSTRACT |

Using Operational Intelligence to Transform Customer Care Processes in Telecommunications & Public Utilities by Vitria Technology, Inc.

June 2011 - (Free Research)
This presentation transcript discusses using operational intelligence to transform customer care processes in telecommunications and public utilities. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM

December 2010 - (Free Research)
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi. 
(CASE STUDY) READ ABSTRACT |

Big Data and its Impact on Data Warehousing by Talend

May 2012 - (Free Research)
Read this expert e-book by BI visionary Wayne Eckerson and gain insight into the growing adoption rates of big data technology and learn why companies are finally recognizing its many benefits. Eckerson offers a comparison of open-source options and analytical platforms, and also dives into an analysis on the varying types of processing systems. 
(EBOOK)

Cable Communications Industry: Meeting the critical needs of today's cable operators by MapInfo Corporation

September 2008 - (Free Research)
This white paper details how using location intelligence solutions can assist in the successful rollout of telecommunications services. 
(WHITE PAPER) READ ABSTRACT |

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications by IBM

October 2013 - (Free Research)
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. 
(WHITE PAPER) READ ABSTRACT |

Smarter communications through analytics by IBM

November 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 
(WHITE PAPER)

Time to Build the “Last Mile” by IBM

November 2011 - (Free Research)
As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. 
(WHITE PAPER) READ ABSTRACT |

Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels by Parallels, Inc.

April 2010 - (Free Research)
Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans. 
(CASE STUDY) READ ABSTRACT |

HP Non-Stop Multi-core Architecture by Hewlett-Packard Company

September 2008 - (Free Research)
Learn about the new HP Integrity NonStop BladeSystem, which delivers a highly available, fault-tolerant, linearly scalable system that also dramatically increases performance, reduces costs and complexities, saves floor space... 
(WHITE PAPER) READ ABSTRACT |

Optimize Your Data Management for Smarter Telecommunications eBook by IBM

March 2011 - (Free Research)
To grow their business, telcos must overcome obstacles presented by legacy systems and thinking and simplify complex processes and infrastructure. IBM data management solutions can help telcos improve operational efficiency and find innovative ways to differentiate the customer experience. 
(EBOOK) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

The Business Case for Enterprise VoIP by Intel Corporation

January 2008 - (Free Research)
This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace. 
(WHITE PAPER) READ ABSTRACT |

Multi-channel Self-service for Telecommunications Businesses by Aspect

March 2014 - (Free Research)
For the telecommunications (telco) industry, product and price advantages are difficult to maintain, so it often boils down to customer service. To achieve competitive advantage, telco companies have to provide top-notch service to customers demanding 24/7 service via a multitude of channels -- but how? 
(WHITE PAPER) READ ABSTRACT |

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research)
Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. 
(WHITE PAPER) READ ABSTRACT |

WAN Governance Executive Primer by IPANEMA TECHNOLOGIES

February 2010 - (Free Research)
Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration. 
(WHITE PAPER) READ ABSTRACT |

The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight

January 2010 - (Free Research)
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. 
(WHITE PAPER) READ ABSTRACT |

RTSP: One of the Foundations of Convergence by F5 Networks

September 2007 - (Free Research)
Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it. 
(WHITE PAPER) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse

May 2009 - (Free Research)
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint

August 2008 - (Free Research)
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. 
(WHITE PAPER) READ ABSTRACT |

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