Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 

Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. 

This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 

<p>This independent research report presents a comprehensive, industry-wide view into what is happening in the world of procurement today by drawing on the experience, performance and perspective of nearly 250 procurement executives.</p> 

Not long ago, the average executive’s idea of a business forecast was a simple, spreadsheet-based extrapolation of previous performance. Today, however, business executives are recognizing the need to use the billions of data records stored within their company’s IT systems for more advanced analytics. 

As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal. 

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 

Hypothetically, SQL Server virtualization will save you money and manpower. However, there are some risky components involved, and a few major scenarios in which SQL Server virtualization won't benefit you. Read this expert e-guide to learn if virtualizing SQL Server is a good idea for your organization and find tips on avoiding potential pitfalls. 

<p>Read this expert tip guide today to discover the business case for deploying a data retention policy amid today's massive data growth.</p> 

This brief fact sheet explains the "Do's and Don'ts" of data quality initiatives. 

Companies that can move high percentages of their spend into managed scenarios will reap much larger returns. This article discusses the importance of visibility in bringing more spend under management, and the types of outcomes one can expect from a strong spend analysis program. 

Access this storage economics mapping tool today to learn how you can start cutting costs and overcoming some of your biggest storage challenges. This resource breaks down IT costs and allows you to explore potential areas for improvement in areas like archiving, disaster recovery, backup, and many more. 

Are you still unsure if SQL Server virtualization is the best move for your organization? Or have you already decided to move forward with a virtualization initiative and don't know where to start? Read this expert e-guide to discover when virtualization is not a good idea, must-do checklist items for getting started, pitfalls to avoid, and more!