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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits. 
(ASP & SOFTWARE PRODUCT)

Achieving Service Excellence Across The Enterprise by Numara Software

February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. 
(WHITE PAPER) READ ABSTRACT |

Staying in Control When Requirements Change: Learn Ways to Keep Schedules and Costs in Line by IBM

October 30, 2009 - (Free Research)
An effective change management process can help you better identify how alterations will affect cost and schedule so you can keep them in control. This paper will explore change management approaches and how you can use IBM Rational® solutions to manage changes to development, system and IT artifacts. 
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Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT

January 19, 2009 - (Free Research)
Learn how to integrate change management into a document library using SharePoint's own framework. 
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VUE Software: Insurance Commission & Incentive Compensation Management by CSSI

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor. 
(SOFTWARE PRODUCT)

Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc.

July 10, 2009 - (Free Research)
When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking. 
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Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software

February 19, 2009 - (Free Research)
In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business. 
(WEBCAST) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
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Security Implications of Virtual Server Sprawl by Veeam Software

December 03, 2009 - (Free Research)
VM sprawl can bring up a multitude of security issues and put your applications and data at risk. In this expert podcast, learn the risks associated with VM Sprawl and what types of technologies you can deploy in order to prevent it. 
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Rational Build Forge Value Estimator by IBM

November 04, 2009 - (Free Research)
Take two minutes to determine the value that Build Forge can provide your organization with the new Build Forge Value Estimator. This automation and visibility positively impacts your organization by reducing idle time, errors and rework. Try it today. 
(ASSESSMENT TOOL)

Data Center Facilities IT Handbook, Ch 4 - Data Center Design and Build Out by Dell, Inc. and Intel

August 10, 2009 - (Free Research)
A successful data center construction or renovation project requires managers to carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more. 
(EBOOK) READ ABSTRACT |

The Top 5 Challenges in Processing Customer Orders And How To Solve Them by Esker Inc.

July 10, 2009 - (Free Research)
This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success. 
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Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company)

October 2007 - (Free Research)
Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. 
(WHITE PAPER) READ ABSTRACT |

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft

April 2008 - (Free Research)
Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . . 
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Sales and Marketing: The New Power Couple by Microsoft

December 2008 - (Free Research)
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization. 
(WHITE PAPER) READ ABSTRACT |

eBook: Building Effective Dashboards and Scorecards by Tableau Software

October 2009 - (Free Research)
In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs). 
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Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage by 3PAR

August 2009 - (Free Research)
In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Workflow vs BPM 2009 by Lombardi Software

December 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. 
(WHITE PAPER) READ ABSTRACT |

7 Essential Tips to Ensure Success with Requirements Management by Jama Software

December 2009 - (Free Research)
A company’s overall success largely relies on the software team’s success. Organizations that embrace this concept experience less frustration, fewer errors, and faster planning and development cycles. Read this guide to learn about seven essential tips to help you be more successful with requirements management and software development. 
(WHITE PAPER) READ ABSTRACT |

Building a Smarter Storage Infrastructure by F5 Networks UK

September 2009 - (Free Research)
This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost. 
(WHITE PAPER) READ ABSTRACT |

Data Protection Virtual Seminar by SearchSecurity.com

November 2009 - (Free Research)
The combination of the ever-changing compliance landscape, Web 2.0 and technologies such as mobile devices have made it increasingly more difficult to track where your confidential data resides and put mechanisms in place to protect it. 
(VIRTUAL TRADE SHOW) READ ABSTRACT |

Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges by SkillSoft Corporation

August 2009 - (Free Research)
In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff. 
(ANALYST BRIEF) READ ABSTRACT |

'Lights Out' IT Management -- Automate Problem Identification & Resolution by Dorado Software

September 2008 - (Free Research)
Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin

November 2009 - (Free Research)
Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin, nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience. 
(WHITE PAPER) READ ABSTRACT |

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