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Contact Center Consumer Preference eBook by Avaya
February 11, 2013 - (Free Research)
You need to deliver a positive experience without sacrificing profitability—which requires balancing the needs of your customers with the realities of your business. Gain insight from a recent study to discover what today's consumers think about contact centers. In this eBook we will build on these insights and evaluate the results.
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DevOps to the 4th Power: An Analysis by OpenMake Software
March 15, 2013 - (Free Research)
In this white paper, explore the four levels of DevOps -- transparency, reuse, reporting, and review -- and discover how they can expand and improve upon your software development and production processes.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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E-Guide: Building on SANs: Getting the most from virtualized storage by Dell Compellent
October 2011 - (Free Research)
How can you be sure that you are making the most of your virtualized system? Not only should your network be organized and easy to navigate, but it should work for you in terms of lowered costs and increased productivity. In this e-guide, learn about SAN technologies and how they can be utilized to the outmost extent in the health care setting.
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Building on a BPM framework: Can it work for DCM? by IBM
November 2011 - (Free Research)
This tip guide continues ebizQ.com’s deep dive into approaches for constructing a sound case management architecture. In this installment, ebizQ.com contributor Christine Parizo provides best practices for considering a case management framework based on business process management or other technologies.
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Access Certification: Addressing and Building on a Critical Security Control by Oracle Corporation
January 2010 - (Free Research)
This white paper discusses the forces driving security controls related to access and how to use automated access certification processes to address these critical issues. The detailed whitepaper walks thorugh the key components of an enterprise-grade access certification solution and highlights the results achieved by customers.
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Why build a private infrastructure-as-a-service cloud? by Red Hat/Cisco/Intel
November 2011 - (Free Research)
Cloud computing builds on various trends including network-centric application access, the consumerization of IT, increasing scale and complexity, open source, and virtualization. Discover how IaaS can help automate an IT infrastructure, maintain governance and eliminate VM sprawl with the proper policies.
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Why build a private infrastructure-as-a-service cloud? by Red Hat
January 2011 - (Free Research)
Cloud computing builds on various trends including network-centric application access, the consumerization of IT, increasing scale and complexity, open source, and virtualization. Discover how IaaS can help automate an IT infrastructure, maintain governance and eliminate VM sprawl with the proper policies and application lifecycle management.
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Cisco PIX 501 Security Appliance by Cisco Systems, Inc.
The Cisco® PIX® 501 Security Appliance delivers enterprise-class security for small office and teleworker environments, in a reliable, easy-to-deploy purpose-built appliance.
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Adapt your technology, services, and organization to cloud: HP Converged Cloud Workshop by HP & Intel®
May 2012 - (Free Research)
This paper introduces the HP Converged Cloud Workshop, which helps you gain clarity on your cloud strategy, identify the cloud initiatives that can work for your business, and create a roadmap that defines your steps forward. Read on to better understand the cloud computing model and how it fits in with traditional IT solution sourcing.
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77 Features For Windows 7 That Every IT Professional Should Know About by Global Knowledge
April 2010 - (Free Research)
Listed in this whitepaper are 77 Windows 7 features that're in the form of quick tips, tricks and some in the form of detailed explanations. You'll be able to use this paper as a reference to the enormous enhancements built into Windows 7.
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Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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The Platinum Rule of Service by Mindshare Technologies
March 2008 - (Free Research)
The Platinum Rule builds on the Golden Rule for our more individualistic society by recognizing that we have very different preferences than those around us.
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EMC's VNX Family: A Unifying Force in Storage by EMC
February 2011 - (Free Research)
EMC has just announced two new unified storage platforms. EMC states that these two products build on the simplicity and efficiency focus it is already driving by adding affordability and power – overall its new products are “optimized for virtualized IT.” This paper will review the validity and relevance of these assertions against market needs.
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Red Hat Enterprise Virtualization 3.0 Datasheet by Red Hat & IBM
February 2012 - (Free Research)
Explore the full capabilities and features of Red Hat Enterprise Virtualization (RHEV), a complete, open-source virtualization management solution for server and desktop virtualization in this resource. Discover how RHEV builds on the powerful Kernel-based Virtual Machine (KVM) hypervisor and the oVirt open virtualization management platform.
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The Evolution of the ‘Big Data’ Concept by HP & Intel®
January 2013 - (Free Research)
Access this exclusive guide to analyze the evolution of the big data concept. Examine how many analysts are coming to believe that the 3-V definition falls short. Continue on to delve further into the big data discussion and discover how Gartner, who originally introduced the 3-V concept, has begun to build on this rudimentary interpretation.
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Extending the World's Most Popular Processor Architecture by Intel Corporation
January 2006 - (Free Research)
This paper will provide a brief background on instruction set architecture (ISA) and review new instructions, including SSE4 vectoring compiler and media accelerators, SSE4 efficient accelerated string and text processing, and Application T...
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7 Stages of IT Monitoring Grief by Zenoss, Inc.
January 2013 - (Free Research)
Download this eBook to find out where you are in the 7 Stages of IT Monitoring Grief and how you can put a stop to the endless cycle of the IT monitoring challenge.
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May Issue of Information Security Magazine: Data Protection: Going the Distance by Information Security Magazine
May 2011 - (Free Research)
This month’s Information Security cover story explores the practical ways you can avoid mishaps by building on the technical specifications of compliance requirements like PCI DSS. Learn to focus your efforts on not only satisfying these compliance mandates, but also create a robust, comprehensive information security program at the same time.
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