TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions. Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise. more... >> Discover more offerings from Configuration Solutions.

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company) No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Procurement - Purchase & Requisition Management for .Net2.0 by SLINGSHOT. eCity Buy and eCity Request form an integral part of the procurement and requisition management capabilities of the eCity Enterprise Suite. Access to eCity applications is provided via a user configurable “dashboard”.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

SOAPscope Architect by Mindreef, Inc SOAPscope Architect is a Web services SOA testing and SOA Quality Management platform with an integrated set of tools for Web services testing, policy rules authoring, design-time support, prototyping, change-time and run-time support.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation. March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Revenue Recognition, Contract Renewals and Order Management Software by Softrax Corporation (E-mail this company) Softrax provides a complete solution for streamlining revenue recognition, maintenance renewals, order management, complex billing, reporting, and financial forecasting. Softrax is the robust foundation for finance operations as well as compliance with accounting guidelines and Sarbanes-Oxley requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Justifying BPM across the Enterprise – One Step at a Time by Metastorm May 2008 - (Free Research) Metastorm helped the company fine-tune the business case and negotiated an Enterprise License Agreement that would allow for extensive use of the software at a much lower price than they would pay if each project were licensed separately. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI. VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Tradex Strengthens Its Business from Unexpected System Outages With An Itera Solution From IBM And Northdoor by Vision Solutions (E-mail this company) August 2006 - (Free Research) Tradex needed to protect their business from unexpected system outages with immediate & full recovery & maintain low maintenance overheads. Working with IBM Business Partner Northdoor--Tradex implemented a second IBM System i5 platform & selected Echo2 software from iTera to create a complete duplicate of the production environment in real time. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

IFS Applications - Construction, Contracting & Service Management by IFS The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Complex Billing, Contract Management and Revenue Recognition Software by Softrax Corporation (E-mail this company) Softrax provides a robust solution for automating transaction, subscription and usage based billing processes with integrated contract management and revenue accounting capabilities, incl. multi-tiered pricing, transaction based charging, flexible billing schedules and deferred revenue management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Agile Load Checking for SOA Quality by Mindreef, Inc February 2008 - (Free Research) Today’s agile, test-driven development processes are becoming more and more common for SOA projects. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Visiprise Manufacturing Operations Solution by Visiprise Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

FACTS® PPO™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities). (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defending the Contractor: Ensuring DCAA Compliance with Time and Expense Software by Sage Software (E-mail this company) October 2007 - (Free Research) In order to ensure compliance with DCAA regulations, contractors must develop a consistent process for recording and tracking time and billing expenses. Labor costs usually represent a large share of total contract value. This paper explains how contractors benefit from timekeeping software that ensures accurate project time and expense records. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) Sales contracts effect not only sales but also impact the finance and the legal departments, Managing sales contracts properly can help shrink the sales cycle, improve cash flow and reduce the risk of litigation and penalties. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Revenue Recognition for ERP – Complement SAP, Oracle, Microsoft by Softrax Corporation (E-mail this company) Softrax Revenue Manager is the only enterprise application dedicated to managing revenue recognition processes within the corporate IT infrastructure, including allocation, scheduling, recognition, compliance, reporting, and forecasting—in a single system complementing your existing ERP, Business Intelligence and Compliance infrastructure.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Success Story - Worldspan Streamlines Contract Signing with DocuSign by DocuSign Inc April 2008 - (Free Research) The DocuSign Online Signing Service makes it fast and easy for companies to dramatically reduce their dependence on paper-based processes (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

ServiceCEO for General Repair and Handyman Service Companies by Insight Direct (E-mail this company) There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

DocuSign - Electronic Signature Services by DocuSign Inc DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP) GO TO DETAILED REPORT

Success Story - Reducing Contract Cycles and Speeding ISO 9000 Certification with E-Signatures by DocuSign Inc April 2008 - (Free Research) Using DocuSign’s eSignature service has greatly improved the workflow process and cash flow within AssurX, as well as increased the speed at which the company does business. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

ServiceCEO for Computer and Computer Repair Service Companies by Insight Direct (E-mail this company) ServiceCEO has the right features to make running your Computer Service business much easier. It has all the job scheduling tools and customer management features you will need to improve customer service and help you get organized. It allows you to keep track of the thousands of computers and equipment, as well as the parts on that equipment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Revenue Analytics and Financial Forecasting Software by Softrax Corporation (E-mail this company) Softrax Business Intelligence delivers actionable revenue analytics and financial forecasting to help you optimize top line performance. With Softrax BI, executives and financial professionals have instant access to detailed views of revenue that are personalized, timely and "in context" to the questions they need answered.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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