Tools such as service-oriented architecture and business processmanagement are increasingly important to building an IT infrastructurethat meets customer needs and responds to market demands. 

Check out this white paper for a complete backup breakdown. Included in this guide are the first five steps to take when building a data backup and recovery strategy, and best practices to help you develop and start improving your backups today. Read on for more. 

In this upcoming Webcast, "How White Papers Can Turbo-Boost Your Lead Gen Campaigns", white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating white papers that attract prospects in droves. This Webcast is presented by KnowledgeStorm. 

Can you build your own internal cloud? Or even better, can you transition your existing environment to an internal cloud model? At first blush, this may seem like a herculean task, but in reality it is a matter of following a few simple rules, adopting a few disciplines, and finding some good tools. 

Read this informative white paper to discover ways to build new mobile applications for multiple device types, increase availability for users, secure back-end information for mobile applications, and much more. 

This white paper delivers best practices for helping you with network planning and expansion. From design considerations to business needs, get the information you need to build a successful network plan. 

Enterprises of all sizes are building flexible storage infrastructures using iSCSI and advanced virtualization technologies to achieve a flexible and dynamic IT infrastructure that is simple to manage and scale. Read this white paper to learn more. 

The purpose of data deduplication is to increase the amount of information that can be stored on disk arrays and to increase the effective amount of data that can be transmitted over networks. Read this white paper from Quantum Corporation to learn more about data deduplication today. 

This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty. 

This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty. 

<p>Many companies view cloud computing as a replacement for their traditional IT systems, but this new technology can actually supplement existing infrastructures. This white paper explores the relationship between virtualization and cloud computing and reveals the essential characteristics that define each of these IT models.</p> 

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.