The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc. September 02, 2010 - (Free Research) By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.  (WHITE PAPER) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc. April 16, 2009 - (Free Research) Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.  (WHITE PAPER) READ ABSTRACT |

Podcast: Building a DR site vs. outsourcing disaster recovery by FalconStor Software April 10, 2013 - (Free Research) Listen to this podcast to learn more about the factors that play into this decision and gain additional insight into the importance of a good DR plan. Listen now to learn more about:custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerations when developing your own sites, and more.  (PODCAST) READ ABSTRACT |

FAQ: Building a DR site vs. outsourcing disaster recovery by FalconStor Software April 15, 2013 - (Free Research) Access this E-Guide to learn more about the thought that should go into making this decision. Read on to discover more about the importance of a good DR plan and learn: pros and cons of custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerationswhen developing your own site and more.  (EGUIDE) READ ABSTRACT |

Microsoft Exchange Server: To Outsource Or Not To Outsource by mindSHIFT Technologies, Inc. July 27, 2011 - (Free Research) Follow the lead of tens of thousands of small and mid-size businesses who use Microsoft Exchange as a hosted service and provide your company with the full power of Microsoft Exchange without the high costs, deployment delays, drain on IT resources, maintenance and upgrade headaches.  (WHITE PAPER) READ ABSTRACT |

CW+: Special report on SAP by ComputerWeekly.com December 15, 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.  (WHITE PAPER) READ ABSTRACT |

BUILD efficiency and effectiveness by letting an experienced provider manage your mainframe operations by Hewlett-Packard Limited December 30, 2011 - (Free Research) Access this resource to learn about the changing nature of mainframe environments and how to significantly reduce costs by utilizing an outside vendor.  (WHITE PAPER) READ ABSTRACT |

Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce, An IBM Company September 01, 2009 - (Free Research) Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.  (WHITE PAPER) READ ABSTRACT |

Microsoft Exchange Server: To Outsource or Not to Outsource by Bsafe Information Systems November 2008 - (Free Research) Microsoft Exchange Server can bring to your company but the internal deployment delays, administrative complexity and cost of Exchange just isn’t practical.  (WHITE PAPER) READ ABSTRACT |

10 Steps to Safeguard Small Business Data by i365, makers of Evault October 2008 - (Free Research) What should you do to protect your data if your resources are limited? This paper describes ten steps to safeguard business data.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com May 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.  (EZINE) READ ABSTRACT |

Complex Managed Hosting: Market Survey and Vendor Feature Comparison by Connectria Hosting August 2010 - (Free Research) In its most sophisticated form, complex managed hosting, companies can outsource high-level IT functions such as OS management, virtualization, load balancing, performance monitoring, security and more. Read this market survey to get a comparison of the different features offered by complex managed hosting companies.  (WHITE PAPER) READ ABSTRACT |

HP Warranty & Claims Management for Manufacturing - Solution Overview by Hewlett-Packard Limited September 2012 - (Free Research) Outsourcing services from your manufacturing company means you lose control, visibility, and data accuracy. To regain control you need to extend your customer relationship management (CRM) and enterprise resource planning (ERP) systems to users not part of your company. Read this paper to learn how an application can help address these needs.  (WHITE PAPER) READ ABSTRACT |

Eradicate Cross-Site Scripting by Veracode, Inc. February 2011 - (Free Research) The rise of e-commerce has generated a concurrent surge of Internet crime into a multi-billion-a-year industry, as criminals follow the money, the countless potential online victims and the vulnerability of web applications to easy exploitation.  (WHITE PAPER) READ ABSTRACT |

Why Outsource to Russia? by SolovatSoft August 2008 - (Free Research) Why Outsource to Russia? How about scalable IT labor resources, low employee turnover, and reasonable prices. Do you need further convincing? The Read this white paper!  (WHITE PAPER) READ ABSTRACT |

The Cloud's Impact on the Future of IT by Hewlett-Packard Company October 2011 - (Free Research) Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead.  (WHITE PAPER) READ ABSTRACT |

CW+: PA Consulting: Securing data in the cloud by ComputerWeekly.com August 2010 - (Free Research) Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome.  (WHITE PAPER) READ ABSTRACT |

IDC Whitepaper: SAP Customers Move to Managed Cloud Services to Cut Costs and Improve Efficiency of B2B Integration by SAP America, Inc. May 2012 - (Free Research) This white paper examines how SAP customers improved B2B integration by implementing a cloud-based solution - SAP Information Interchange OnDemand - and the reasons, challenges, and benefits behind doing so.  (WHITE PAPER) READ ABSTRACT |

Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent November 2009 - (Free Research) Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management.  (CASE STUDY) READ ABSTRACT |

The Business Case for Outsourcing Software Testing to a Separate Vendor by LogiGear Corporation January 2006 - (Free Research) This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing.  (WHITE PAPER) READ ABSTRACT |

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM May 2008 - (Free Research) The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise.  (WHITE PAPER)

Simplifying Contact Center Technology by Oracle Corporation August 2008 - (Free Research) Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.  (WHITE PAPER) READ ABSTRACT |

The 6 Most Crucial Storage Requirements for Managed Service Providers by Oracle Corporation UK Ltd May 2012 - (Free Research) An understanding of these requirements, and how they interact with Oracle's Pillar Axiom storage system, requires an understanding of the delivery structure and financial underpinnings of the service provider industry. Check out this comprehensive white paper to explore the 6 major storage requirements for managed service providers.  (WHITE PAPER) READ ABSTRACT |

E-Book: A CIO’s Guide to Outsourcing by Dimension Data November 2010 - (Free Research) Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more!  (EBOOK) READ ABSTRACT |

Migrating to the Cloud - Step 1: Outsource Exchange by Quest Software, now a part of Dell July 2011 - (Free Research) The cloud can provide flexibility, value and time and cost savings to businesses of any size. Which cloud scenario is the best fit for your business? In this Quest white paper, discover the easiest way to get your cloud migration rolling, and how to prepare and simplify your migration. Read the paper today.  (WHITE PAPER) READ ABSTRACT |

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