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ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.
January 06, 2012 - (Free Research)
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
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Analyst's take: Benefits of Microsoft patterns and practices by ComputerWeekly.com
February 07, 2011 - (Free Research)
Microsoft patterns and practices provides .NET developers with guidance, tools, libraries, and frameworks to help them build better applications. Development teams adopting patterns and practices achieved greater developer productivity and improved ongoing application management and application performance.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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VMware: Clearing the Fog for a Look into the Clouds by Dell and VMware
February 01, 2009 - (Free Research)
VMware is helping make the promise of a self-service datacenter a reality with initiatives around cloud computing. The confusion and debate around "clouds" will linger for the foreseeable future, but VMware, as a leader in the industry, has the ability to provide the building blocks, create standards, and shape the future of cloud computing.
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Use effective call centers to build customer loyalty by Infor CRM
February 08, 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.
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How to build a cost-effective virtualized IT environment by DLT Solutions
October 11, 2011 - (Free Research)
This white paper presents how a secured shared infrastructure can help simplify your journey to virtualization, gain integration with existing open source technology, address storage management issues, and achieve rapid results. Read on to learn more about how you can meet ongoing growth requirements as they arise.
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Building a Smarter Network with IPAM by BlueCat Networks
January 23, 2012 - (Free Research)
Learn the essentials of IP Address Management and how it can help you create an ideal network.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc
(E-mail this company)
May 08, 2006 - (Free Research)
Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.
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Why build a private infrastructure-as-a-service cloud? by Red Hat
November 27, 2011 - (Free Research)
Cloud computing builds on various trends including network-centric application access, the consumerization of IT, increasing scale and complexity, open source, and virtualization. Discover how IaaS can help automate an IT infrastructure, maintain governance and eliminate VM sprawl with the proper policies.
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A Revolutionary Approach to Cloud Building by Dell, Inc. and Intel
June 06, 2011 - (Free Research)
Many IT pros are considering the idea of moving to a public cloud environment. But organizations still do not like the idea of putting sensitive corporate data onto a shared, public infrastructure. Gain insight about Dell private cloud solutions that can help address the concerns surrounding a public cloud, including security.
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Building a Resilient Private Cloud by DLT Solutions
October 21, 2011 - (Free Research)
Learn how to build resilient private clouds in an efficient and cost-effective manner. This paper uncovers an approach that incorporates solutions that address cloud server and storage needs, and reconciles them into the realities of the data center such as heterogeneity and existing infrastructure.
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Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
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Building the business case for upgrading servers by ComputerWeekly.com
November 2010 - (Free Research)
With every major IT purchase expected to deliver a rapid payback in the current economic climate, it is vital to demonstrate in hard numbers the return on investment for upgrading servers when they are struggling to support the business. This report offers a guide to calculating the ROI for moving to the latest server technology.
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Building Instant-On Cloud Services and Revenues by HP and Intel
February 2012 - (Free Research)
This case study explores how converged infrastructure solutions helped one organization deliver a cost-effective, virtualized Infrastructure-as-a-Service while increasing service scalability, flexibility, and reducing costs.
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