This summary of findings from Forrester Research will help shed light on how to evaluate, select and work with technology consultants on IT consolidation projects in order to pick just the right consulting resource for your particular application and challenge. 

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 

This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 

This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas. 

In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present. 

VMware is helping make the promise of a self-service datacenter a reality with initiatives around cloud computing. The confusion and debate around "clouds" will linger for the foreseeable future, but VMware, as a leader in the industry, has the ability to provide the building blocks, create standards, and shape the future of cloud computing. 

In this case study, explore how auto supplier TS TECH North America accelerated its ERP platform migration with a pre-built, pre-engineered infrastructure solution. 

Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. 

This white paper discusses eight must have Dell Compellent technologies that combine to create new levels of efficiency and flexibility while cutting cost now and in the future. 

When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved. 

Read this insightful e-book and learn how business and IT work together to build globally integrated enterprises, including how 1-800-FLOWERS.COM created an e-commerce platform for the future, or why CenterPoint Energy broke new ground in grid reliability through the power of automation, amongst more real-world stories. 

Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?