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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc.

January 2008 - (Free Research)
Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help. 
(ARTICLE) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

JIRA 4.1.2 by Atlassian

August 2010 - (Free Research)
IT Problem: JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean interface for organising issues with customisable workflows, JIRA is the perfect fit for your team. 
(DOWNLOAD)

Issue Tracking in an Agile Development Environment by CollabNet

October 2010 - (Free Research)
The term "issue tracking software" is often associated with bug trackers. Yet in software development, the definition of an "issue" is much broader. As more organizations embrace Agile methods for development, they’re turning to agile project management tools to help manage the many issues that arise during the course of a software release cycle. 
(WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

How are Agile testing and traditional testing different? Interview with George Dinwiddie – Part 1 by IBM

November 2011 - (Free Research)
How is Agile testing different from traditional testing? In this tip guide, you'll learn the differences in techniques between traditional and Agile testing and learn how to gain the Agile testing skills needed to become an expert yourself. 
(EGUIDE) READ ABSTRACT |

BuilderMT Increases Customer Satisfaction from 66% to 90% in Less than a Year with Parature by Parature, Inc.

February 2008 - (Free Research)
BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency. 
(CASE STUDY) READ ABSTRACT |

IBM Rational Team Concert Evaluation Guide by IBM

October 2010 - (Free Research)
Explore the comprehensive features and functions that the Rational Team Concert tool offers, including integrated work item tracking, source control, continuous builds, agile planning and reporting, and more. 
(WHITE PAPER)

Scribe - Equinox Fitness Case Study by Scribe Software Corporation

March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them. 
(CASE STUDY) READ ABSTRACT |

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research)
Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. 
(CASE STUDY)

Testing Doesn't Raise Barriers, It Eliminates Them by CSC

November 2013 - (Free Research)
Did you know the cost to fix bugs after an application release can be 30 to 40 times more than for defects identified during development? Since it's a key consideration for developers to release applications quickly, it may seem like adding more testing could slow down the process -- but that couldn't be farther from the truth. 
(WHITE PAPER) READ ABSTRACT |

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare

February 2007 - (Free Research)
Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation. 
(WHITE PAPER) READ ABSTRACT |

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare

February 2007 - (Free Research)
This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. 
(ANALYST REPORT) READ ABSTRACT |

Empowering QA and Equipment Testers by Fanfare

November 2006 - (Free Research)
To improve test coverage without adding more resources, QA groups need a new kind of automation tool. This white paper describes a breakthrough approach to high-tech equipment testing that empowers equipment testers to increase coverage and spend more time on creative testing. 
(WHITE PAPER) READ ABSTRACT |

CollabNet Success Story: Red Gate Software by CollabNet

October 2011 - (Free Research)
In order to maximize the benefits of a Scrum framework, software development teams need the right tools. Read this case study to find out how Red Gate Software implemented Scrum tools that gave them a shared framework and vocabulary, and improved transparency. 
(WHITE PAPER) READ ABSTRACT |

Implementing Database Development: Best Practices for Oracle by Dell Software

April 2008 - (Free Research)
Quest Software offers a set of guiding principles to help organizations establish a methodology for best practices. 
(WHITE PAPER) READ ABSTRACT |

Move Web Application Security Testing into Your Development Cycle by IBM

October 2008 - (Free Research)
This paper focuses on the role developers can play in solving Web application security issues, and it details how IBM Rational® AppScan® Developer Edition software can enable them to do so. 
(WHITE PAPER)

Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation

July 2006 - (Free Research)
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Facebook’s Best Kept Secret: Building Conversions and Revenue with Ads for Fans by WebTrends (E-mail this company)

April 2013 - (Free Research)
With over 800 million Facebook users to potentially see your message, you need to capitalize on the marketing opportunity that Facebook ads presents. Read this white paper to better understand targeted ads for fans, and for advice on creating a strategy for successfully driving traffic, tracking campaign activity, and increasing conversions. 
(WHITE PAPER) READ ABSTRACT |

The Next Generation of Static Analysis: Boolean Satisfiability and Path Simulation by Coverity

March 2008 - (Free Research)
This white paper will provide a brief overview of the history of static analysis and explain how the use of SAT in static analysis is enabling developers to improve the quality and security of their code. 
(WHITE PAPER) READ ABSTRACT |

Salesforce.com's Service Cloud for Dummies by Salesforce.com

April 2010 - (Free Research)
Salesforce.com's Service Cloud doesn’t just track and resolve customer service cases. It lets you participate in the online conversations about your products and services. Now, try the Service Cloud free for 30 days and bridge the gap between your call center, the social Web, and Web self-service. Plus get the free ebook Service Cloud for Dummies! 
(EBOOK)

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

The Fast Track to Service Management Success: Software as a Service by CA Technologies.

September 2008 - (Free Research)
This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. 
(WHITE PAPER) READ ABSTRACT |

Scribe Inside Track - Data integration and Migration Experts by Scribe Software Corporation

January 2011 - (Free Research)
Watch this video to learn about a subscription-based service from Scribe that gives you access to exclusive technical content and other tips and tricks that aren't included in standard documentation.If you're considering tools from Scribe, tune in now and learn more about the options for improved CRM integration. 
(VIDEO) READ ABSTRACT |

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