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E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM December 01, 2010 - (Free Research) In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less.  (EBOOK) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation August 01, 2008 - (Free Research) With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces.  (WHITE PAPER) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya December 31, 2010 - (Free Research) Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.  (WHITE PAPER) READ ABSTRACT |

Faster analysis, better outcomes: How the right data analytics tools lead the way by IBM September 30, 2012 - (Free Research) This resource introduces a personal analytics platform that can provide valuable business insights in functional areas such as finance, customer service, sales, and marketing – empowering you to make smarter, more strategic decisions.  (WHITE PAPER) READ ABSTRACT |

A Practical Guide to Understanding and Deploying Cloud for the Enterprise by Hitachi Data Systems January 28, 2011 - (Free Research) When faced with the moment-by-moment business and IT pressures swirling around any large data center, a boiling cauldron may come to mind. Today's enterprise organizations are keenly seeking ways to securely and cost-effectively address rampant multifaceted data growth with flat or shrinking budgets.  (WHITE PAPER) READ ABSTRACT |

Rebuilding the Banking Landscape: Restoring Customer Confidence and Returning to Growth by Micro Focus, Ltd July 22, 2010 - (Free Research) This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape.  (WHITE PAPER) READ ABSTRACT |

Maximizing the Power of Your Desktop Database: Top business advantages of moving your data online by Intuit QuickBase February 24, 2009 - (Free Research) Many organizations that rely on desktop solutions to house data are frustrated with their lack of flexibility and scalability. This paper shows how online databases are an alternative to desktop products, combining speed and ease of use with the collaborative functions required to power organizations' unique business processes and performance.  (WHITE PAPER) READ ABSTRACT |

IT matters again by ComputerWeekly.com December 01, 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.  (IT BRIEFING) READ ABSTRACT |

Why Third Party Data Storage Maintenance is Right for You by MSDI July 07, 2011 - (Free Research) Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.  (WHITE PAPER) READ ABSTRACT |

Top Ten Ways You Can Improve Communications with Video Conferencing by LifeSize September 19, 2012 - (Free Research) This resource explores the top ten benefits of using video conferencing to bring your globally dispersed team together anytime, anywhere to collaborate efficiently and effectively.  (WHITE PAPER) READ ABSTRACT |

Extended Battery Service by Dell, Inc. January 09, 2009 - (Free Research) Extended Battery Service gives you the flexibility to extend the terms of your laptop battery coverage for the remainder of your laptop's Limited Warranty, up to three years.  (DATA SHEET) READ ABSTRACT |

Mobility on Cisco Catalyst Series Switches - The Wired Side of Wireless by Cisco Systems, Inc. July 01, 2008 - (Free Research) Cisco has defined a wireless architecture that provides tight integration and unification of wired and wireless networks. Read this paper to learn about the key features and business benefits of Cisco Catalyst Series switches and Cisco Unified Wireless Networks.  (DATA SHEET) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company September 01, 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.  (WHITE PAPER) READ ABSTRACT |

Cut Government Spending Intelligently by SAP America, Inc. June 29, 2012 - (Free Research) This paper outlines how public sector organizations can boost performance, reduce fraud and do more with less with the latest budget and cost analysis software. Read on to learn how leading government agencies are capitalizing on the latest SAP public sector solutions to streamline operations and improve accountability and transparency.  (WHITE PAPER) READ ABSTRACT |

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc. September 2008 - (Free Research) In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives.  (WHITE PAPER) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

Borderless Applications and the Changing Face of Application Performance Management by Compuware Corporation April 2011 - (Free Research) This paper discusses the shift in application performance management by IT operations and it provides insight into how best to ensure applications spanning across all boundaries of enterprise and the Internet can successfully be monitored and managed to meet the needs of the business.  (WHITE PAPER) READ ABSTRACT |

Smarter Lending: Returns come quickly when you increase agility, make better decisions and delight customers by IBM August 2011 - (Free Research) This white paper explores the challenges modern financial institutions face when seeking to implement a smart lending strategy. Inside, learn about the unique methods and approaches available to help overcome these hurdles.  (WHITE PAPER) READ ABSTRACT |

Sharpen your focus on core business goals: Business Process Outsourcing by Hewlett-Packard Company October 2010 - (Free Research) This resource describes how business process outsourcing (BPO) can help relieve the managerial burden on your organization by solving complex industry-specific and cross-industry challenges while supporting better business outcomes.  (WHITE PAPER) READ ABSTRACT |

Enhance Your Agility and Speed Up Your ROI with Mobile Business Intelligence by SAP America, Inc. January 2013 - (Free Research) Read this white paper to find out how the adoption of mobile BI can improve your business. It explores some of the challenges for small businesses looking to improve their agility with BI and how to begin the path to mobile BI.  (WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.  (WHITE PAPER) READ ABSTRACT |

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct Corporation July 2008 - (Free Research) The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications.  (WHITE PAPER) READ ABSTRACT |

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst October 2009 - (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.  (CASE STUDY) READ ABSTRACT |

Ten Ways SMBs Can Get More from Their IT Budgets by Dell and VMware December 2008 - (Free Research) Virtualization technology presents a number of opportunities for driving capital and operational efficiency for SMBs. Read this brief paper to learn ten cost-saving strategies.  (ARTICLE) READ ABSTRACT |

10 Ways to Stretch your Storage Budgets in Virtualized, Consolidated Environments by Oracle Corporation UK Ltd December 2011 - (Free Research) There are a number of best practices emerging to help storage administrators get a handle on runaway storage and control the budget. Check out this must-read expert e-guide to learn more.  (WHITE PAPER) READ ABSTRACT |

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