Not long ago, the average executive’s idea of a business forecast was a simple, spreadsheet-based extrapolation of previous performance. Today, however, business executives are recognizing the need to use the billions of data records stored within their company’s IT systems for more advanced analytics. 

Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free! 

Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path. 

<p>Only now are small and mid-sized businesses jumping on the virtualisation bandwagon. This white paper examines recent server advances that make virtualisation possible for the SMB and provides five key tips to help companies map out their virtualisation course.</p> 

This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets. 

Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments. 

This white paper describes the features and advantages of the Dell PowerVault NX3100 with Windows Storage Server 2008 R2. 

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing. 

This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 

Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how. 

Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads. 

Advances in server technology promise tantalizing benefits, such as higher consolidation ratios and reduced costs. Read this special report to discover the new capabilities updated software provides. You'll also learn the advantages of modern hardware and garner best practices on upgrading to newer software and hardware.