Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.  (WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution November 23, 2010 - (Free Research) Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more.  (EBOOK) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution January 24, 2011 - (Free Research) Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Server Virtualization - Expert Overview of Costs, Trends, and More by Dell, Inc. and Intel® March 11, 2010 - (Free Research) This expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, provides an overview of the expenses associated with virtualization and highlights the virtual server trends expected for 2010. Gain insight into the tangible virtualization costs, and learn how to keep pace with the changing server virtualization market.  (EGUIDE) READ ABSTRACT |

Mobility on Cisco Catalyst Series Switches - The Wired Side of Wireless by Cisco Systems, Inc. July 01, 2008 - (Free Research) Cisco has defined a wireless architecture that provides tight integration and unification of wired and wireless networks. Read this paper to learn about the key features and business benefits of Cisco Catalyst Series switches and Cisco Unified Wireless Networks.  (DATA SHEET) READ ABSTRACT |

Future-Proof Networking: Making Decisions That Last by Cisco Systems, Inc. May 01, 2009 - (Free Research) To succeed in tough economic times, a business must be able to make strategic plans for growth while running a lean operation. The following paper presents seven primary areas where businesses can maximize IT opportunities and describes how Cisco can help build a sustainable network infrastructure to help you realize your strategic vision.  (WHITE PAPER) READ ABSTRACT |

ITG Executive Summary: Cost/Benefit Case for IBM XIV Storage System Gen3: Comparing Cost Structures with EMC Symmetrix VMAX and VNX for SAP Enterprise Deployments by IBM August 31, 2012 - (Free Research) This white paper compares IBM XIV storage system to EMC symmetrix VMAX and VNX for SAP enterprise deployments – outlining why IBM XIV storage systems offer a better option than EMC systems for most SAP applications and user organizations.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 16, 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation July 2008 - (Free Research) Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.  (WHITE PAPER) READ ABSTRACT |

Netherlands Railways uses optimization to grow ridership with minimum congestion and maximum efficiency by IBM May 2012 - (Free Research) Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments.  (CASE STUDY) READ ABSTRACT |

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps July 2012 - (Free Research) Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.  (WHITE PAPER) READ ABSTRACT |

IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM April 2012 - (Free Research) This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.  (WHITE PAPER) READ ABSTRACT |

Protecting Reports When Migrating to Oracle E-Business Suite Release 12 by Noetix Corporation January 2009 - (Free Research) Oracle E-Business Suite Release 12 contains powerful new technology with geared to facilitate the global management of enterprises with diverse units.  (ARTICLE) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc. April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.  (EBOOK) READ ABSTRACT |

Virtual Machine Protection with Symantec NetBackup 7 by Symantec Corporation November 2010 - (Free Research) Because of the obvious total cost of ownership benefits of virtualization, virtual machines are assuming more business-critical roles in the data center. In a recent survey, more than 75% of all enterprise companies listed server virtualization as one of the top technologies they are adopting. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Gartner-A step-by-step approach to successful Business Intelligence by IBM April 2012 - (Free Research) Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path.  (WHITE PAPER) READ ABSTRACT |

5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation April 2007 - (Free Research) Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.  (WHITE PAPER) READ ABSTRACT |

Borderless Applications and the Changing Face of Application Performance Management by Compuware Corporation April 2011 - (Free Research) This paper discusses the shift in application performance management by IT operations and it provides insight into how best to ensure applications spanning across all boundaries of enterprise and the Internet can successfully be monitored and managed to meet the needs of the business.  (WHITE PAPER) READ ABSTRACT |

Service Management Virtual Simulation (tool) by IBM December 2009 - (Free Research) Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM.  (RESOURCE CENTER)

Server and Application Protection - Behind the Lines by Trend Micro February 2009 - (Free Research) For organizations evaluating the benefits of server and application protection systems and making a case for incorporating them into the IT infrastructure, Trend Micro recommends examining nine different areas of business interest. This white paper details these topics and examines Trend Micro server and application protection software.  (WHITE PAPER) READ ABSTRACT |

Evaluating and Enhancing Green Practices with Cisco Catalyst Switching by Cisco Systems, Inc. March 2009 - (Free Research) This document describes the Green Operations and Characteristics of the Cisco® Catalyst® Series Switches. These Cisco Catalyst switch families offer the latest technologies to enable organizations to meet the green requirements of today while providing flexible architectures to address the necessities of tomorrow.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact™ Of NetApp Storage For Desktop Virtualization by VMware and NetApp May 2011 - (Free Research) This analysis report highlights the benefits of deploying NetApp storage alongside desktop virtualization software. Explore best practices from organizations that have already implemented NetApp storage in conjunction with their desktop virtualization initiatives and gain insight on the cost savings they experienced. Learn more here.  (ANALYST REPORT) READ ABSTRACT |

Privileged user management: It's time to take control by CA Technologies October 2009 - (Free Research) IT managers everywhere feel overwhelmed with the rising tide of security threats in the face of an increasing regulatory burden. It is not surprising then that they tend to overlook one particular area of IT security, which is the privileged access that they grant to themselves and/or their colleagues in order to do their jobs.  (WHITE PAPER) READ ABSTRACT |

Missing PDF Fonts: How Metadata Affects Text Optimization by Amyuni Technologies September 2009 - (Free Research) This document is the second in a series of white papers that will explore the problem of missing font information in PDFs. Since its inception, the PDF has revolutionized the way individuals and businesses communicate and exchange information. The promise to maintain informational integrity and display content consistently across many platforms.  (WHITE PAPER) READ ABSTRACT |

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