This e-book discusses all you need to know about cloud services brokerage and how you can leverage it in your cloud strategy. 

<p>Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities.</p> <p><strong> </strong></p> 

Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention. 

This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models. 

Extremely high end-user expectations for enterprise mobile performance have IT teams scrambling to address its unique challenges. Read this e-guide for expert tips on choosing and implementing the best mobile performance management tools and strategies available today. Also, find in-depth industry analyst advice on functional testing. 

<p>Automatically enroll and find out everything you need to know about the 2012 Hitachi Virtual Information Forum – happening LIVE from your desktop on Wednesday, June 6 at 8:30 a.m. PT/11:30 a.m. ET.</p> 

Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective. 

This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. 

This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs. 

Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative. 

Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management. 

While implementing virus protection, firewalls and data encryption can keep bad guys out, it’s important to remember that threats can also come from within. In this paper, explore the rise and challenges of insider threats and how privileged identity management can enable organizations to improve security, transparency and accountability.