Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

Advancing Enterprise Mobility to Improve Sales and Service by SAP America, Inc. March 24, 2011 - (Free Research) Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc. January 23, 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.  (WHITE PAPER) READ ABSTRACT |

Mitutoyo America Uses IFS Applications For Advanced Sales and Service Management by IFS October 06, 2011 - (Free Research) This brief white paper exemplifies how one business was able to integrate IFS' application technology to create a unified enterprise application that handles sales, SCM, finance, service management, maintenance, and an embedded business intelligence (BI) solution.  (WHITE PAPER) READ ABSTRACT |

Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG) June 07, 2010 - (Free Research) This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.  (WHITE PAPER) READ ABSTRACT |

Seven Contact Center Trends You Can't Ignore by Siemens Enterprise Communications January 31, 2013 - (Free Research) For customer service contact centers, it's critical to stay on top of the latest in technology and practices in order to provide your customers with the experience they expect. Check our this easy to read resource to discover 7 trends in contact center strategy, so that you can prepare your organization for what's to come  (WHITE PAPER) READ ABSTRACT |

Four Effective Service Strategies that Drive Brand Advocacy by Oracle Corporation April 25, 2011 - (Free Research) This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.  (WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.  (WHITE PAPER) READ ABSTRACT |

Leasing Helps Small, Midsized Companies Stretch Their IT Dollars by Hewlett Packard Company and Intel July 2009 - (Free Research) In the current economy, leasing can be a particularly attractive option for companies looking to deploy state-of-the-art technology while also conserving capital resources. Read this white paper and find out if leasing is right for your organization.  (WHITE PAPER) READ ABSTRACT |

Using Analytics to Drive Better Communications- Link Customer Preferences and Behavior with Business Solutions and Document Requirements to Deliver Messaging that Fits by Pitney Bowes Group 1 Software December 2012 - (Free Research) This whitepaper will help you understand how analytics can be used to drive better communications for your business. Learn about the state of communications today, its challenges, and opportunities you can take advantage of to enhance your communications.  (WHITE PAPER) READ ABSTRACT |

HP Total Care Branch Office Consolidation Solutions by HP & Intel® July 2009 - (Free Research) If branch office consolidation is your goal, HP has developed solutions with a focus on lowering your Total Cost of Ownership (TCO) and boosting productivity for both branch office employees and IT staff. Read this paper for more details.  (WHITE PAPER)

Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures by VM6 Software October 2009 - (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.  (WHITE PAPER) READ ABSTRACT |

The Rise, Fall and Rise of Branch Banking by IBM March 2008 - (Free Research) If you want to see bottom line results then reinvigorate by optimizing information assets and business processes across your enterprise.  (WHITE PAPER)

Listen and Learn - Improving Operations by Utilizing Customer Feedback by Mindshare Technologies March 2008 - (Free Research) Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee.  (WHITE PAPER) READ ABSTRACT |

VoIP Without Hype: What Businesses Need to Know by Fonality Inc. August 2010 - (Free Research) It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

The Ultralight Branch by Aerohive Networks December 2011 - (Free Research) Access this whitepaper to learn more about enterprise connections and how ultralight branches can help keep users connected from multiple, small locations.  (WHITE PAPER) READ ABSTRACT |

eBook: Simplifying Branch Office Management by SearchEnterpriseWAN E-Books March 2010 - (Free Research) Branch IT managers face a very dynamic environment. The number of branches is rising, telecommuting is increasing, and the demand for applications is expanding. You need to take a proactive approach, classify branches, and establish SLAs that tie to each class and can then be met through the deployment of various technologies.  (EBOOK) READ ABSTRACT |

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc. September 2010 - (Free Research) By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.  (WHITE PAPER) READ ABSTRACT |

Mobile banking strategies - maximise your revenues by ComputerWeekly.com December 2010 - (Free Research) Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.  (WHITE PAPER) READ ABSTRACT |

IDC - Data Center Transformation and Its Impact on Branch IT by Riverbed Technology, Inc. September 2012 - (Free Research) To deliver higher-performance services worldwide, IT departments must extend the datacenter's virtual edge to branch offices where services are delivered locally from centrally managed infrastructure.  Download to learn about the changing role of branch IT in the age of datacenter transformation.  (WHITE PAPER) READ ABSTRACT |

Bank Anytime, Anywhere with SAP Mobile Solutions by SAP America, Inc. March 2013 - (Free Research) This brief video shows how SAP mobile tools will help your customers bank anytime, anywhere. Learn how you can transform your banking business by taking the branch to the customer. Personalize their experience and empower your employees to partner with them and become their trusted advisors.  (VIDEO) READ ABSTRACT |

Presentation Transcript: The New Branch Office - Simply Connected by Juniper Networks, Inc. December 2011 - (Free Research) This is a presentation transcript of a webcast dedicated to learning about branch offices: the challenges, solutions, and how to keep them secure.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Distributed IT Infrastructures: Alternative Approaches by VM6 Software October 2009 - (Free Research) This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.  (WHITE PAPER) READ ABSTRACT |

Riverbed® Steelhead® Product Family by Riverbed Technology, Inc. January 2009 - (Free Research) Riverbed Steelhead products accelerate application performance and data transfer over the wide area network (WAN), overcoming bandwidth and geographical limitations to improve productivity and enable global collaboration.  (DATA SHEET) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.  (WHITE PAPER) READ ABSTRACT |

The Distributed Enterprise by Raritan Inc. January 2008 - (Free Research) This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered as a component of branch office networks.  (WHITE PAPER) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.