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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company

March 27, 2013 - (Free Research)
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. 
(VIDEO) READ ABSTRACT |

Transition to BPO by Hewlett-Packard Limited

November 27, 2012 - (Free Research)
This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
(CASE STUDY) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 23, 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.

January 2006 - (Free Research)
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term. 
(WHITE PAPER) READ ABSTRACT |

E-Guide-- Risk-Based Audit Methodology: How to Achieve Enterprise Security by IBM

October 2010 - (Free Research)
Read this e-guide to learn about a simple risk-based audit methodology for organizations to develop an internal IT audit program, or those looking for new ways to assess security risks. 
(EGUIDE) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

October 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

September 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

How to handle requirements for risk assessment methodologies by ComputerWeekly.com

November 2010 - (Free Research)
Over time, the information security/risk management profession has developed a variety of methods for assessing risk within an organization. 
(WHITE PAPER) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com

April 2013 - (Free Research)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. 
(IT BRIEFING) READ ABSTRACT |

Improving Intercompany Reconciliation for a Faster Close by SAP America, Inc.

June 2009 - (Free Research)
What's arguably the single greatest barrier to the fast close has remained constant - the completion of the intercompany reconciliation process. This paper examines the issues behind intercompany reconciliation and outlines how companies can make impressive progress when they employ software solutions such as those from SAP Business Objects 
(WHITE PAPER) READ ABSTRACT |

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation

June 2009 - (Free Research)
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 2009 - (Free Research)
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 
(WHITE PAPER) READ ABSTRACT |

Rapid Bottleneck Identification - A Better Way to do Load Testing by Oracle Corporation

June 2009 - (Free Research)
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience. 
(WHITE PAPER) READ ABSTRACT |

Methodology for Information Quality Management by Harte-Hanks Trillium Software

May 2011 - (Free Research)
This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives. 
(WHITE PAPER) READ ABSTRACT |

Governance, Risk, Compliance: Policy Management - Methods and tools by SearchSecurity.com & SearchCompliance.com

May 2009 - (Free Research)
This E-Book from SearchSecurity.com and SearchCompliance.com delves into issues surrounding governance, risk, and compliance from a policy management standpoint. It can help you navigate choppy compliance waters and find the right fit for your business. 
(EBOOK) READ ABSTRACT |

Wave Methodology- A Practical Guide to Defining Roles for Access Control by Oracle Corporation

June 2011 - (Free Research)
As the number and type of users who require access to organizations’ computer-based resources increase, the traditional method of managing user access on a case-by-case basis has quickly become antiquated. This paper explores a 7-step process which has proven to be an effective method for administrators to identify user roles for access control. 
(WHITE PAPER) READ ABSTRACT |

Rightsizing Oracle Upgrade to EBS R12 with a Pre-Assessment Program by HCL Technologies Ltd.

June 2008 - (Free Research)
HCL offers pre-assessment services to its customers through its Pre - Assessment Methodology called AssessPRO™ which advices the customer on the benefits to switch over to latest versions of Oracle EBS R12. 
(WHITE PAPER) READ ABSTRACT |

TOGAF® and SABSA® Integration by ComputerWeekly.com

October 2011 - (Free Research)
This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology. 
(IT BRIEFING) READ ABSTRACT |

Governance, Risk, Compliance: Policy Management Methods and Tools by Symantec Corporation

December 2009 - (Free Research)
IT managers are looking to governance structures and the discipline of risk management to help them make decisions and create sustainable processes around regulatory compliance. Read this E-book to learn more about risk management and evaluating GRC solutions. 
(EBOOK) READ ABSTRACT |

Performance testing for mobile applications by Hewlett-Packard Company

August 2012 - (Free Research)
This white paper reviews key mobile trends and analyzes how performance testers must change their testing methodologies to ensure they are accounting for thechanges caused by mobile usage. 
(WHITE PAPER) READ ABSTRACT |

Speed Cloud Services with Pre-integrated Infrastructure Platforms by VCE (E-mail this company)

December 2011 - (Free Research)
Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities. 
(CASE STUDY) READ ABSTRACT |

Business Rules and Gap Analysis: Discovery and Management of Business Rules Avoids Business Disruptions by Micro Focus, Ltd

November 2009 - (Free Research)
This paper will assess how to locate and account for functionality gaps. It will also illustrate a methodology for realigning applications with business goals. 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

Business Case Development Best Practices for Data Center and IT Projects: Speed Up Your Project Approval and Start with Confidence by HP & Intel®

June 2009 - (Free Research)
How do companies create winning business cases to justify key data center and IT initiatives and speed-up the budget approval process? Read this paper for tips and best practices for how to succeed in the budget approval process and business case development. 
(WHITE PAPER) READ ABSTRACT |

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