Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more. 

With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors. 

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 

Learn how to get visibility into IPv6 traffic – how much, what applications, who’s doing it – to take full control of your IPv6 transitions. Blue Coat PacketShaper provides real-time application and content-level visibility and QoS control of IPv6 and all application traffic on the network. 

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 

Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. 

This white paper examines how Oracle Advanced Security provides transparent, standards-based security that protects data through data-at-rest encryption, network encryption, and strong authentication services. 

This presentation transcript will discuss the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility. 

Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. 

IT spending is often an issue for any organisation, but especially in harsh economic times it is even more important to see what benefit IT brings to the business. This report looks at the degree to which UK organisations understand what IT is doing for their business, and in particular how some companies measure this and benefit from it. 

The network is an ever-evolving aspect of your computing environment. Keeping up with the changes is vital to maintaining an efficient workplace, but can be a challenge for even the most experienced network manager. However, knowing what to expect in the coming year can help you try to stay ahead of the game. 

This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.