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E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM

December 01, 2010 - (Free Research)
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less. 
(EBOOK) READ ABSTRACT |

CRM guide: How social is changing the strategy by IBM

February 24, 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM

July 01, 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Mobilizing enterprise applications: Trends, best practices and strategy advice by Sybase, an SAP company

November 22, 2010 - (Free Research)
The evolution of smartphones and mobile networks enable new possibilities for enterprise applications and new challenges for IT. The benefits span organizations. But delivering this requires a sound strategy and close collaboration between business and IT. Learn about key mobile trends and how to develop a mobile enterprise application strategy. 
(EBOOK) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry

June 2008 - (Free Research)
The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. 
(WHITE PAPER) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. 
(CASE STUDY) READ ABSTRACT |

Helping CRM Serve Its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI by OnDemand Software

April 2008 - (Free Research)
This white paper briefly highlights CRM's recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform. 
(WHITE PAPER) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies

October 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 
(WHITE PAPER) READ ABSTRACT |

Survive and Thrive: Tackling Choice, Consumerization and Cloud with BlackBerry Enterprise Server 5.0 by BlackBerry

December 2011 - (Free Research)
In this presentation transcript, Sean McManus, RIM Director of Platform Advocacy, discusses the key trends in mobile computing today, and how to stay ahead with BlackBerry Enterprise Portfolio. View now to explore how you can effectively balance choice, security, flexibility and control over your enterprise mobile devices. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Technology advances, trends prompt ECM systems maturation by TechTarget

February 2014 - (Free Research)
Technology trends like mobile devices, cloud computing and remote workforces have brought new demands to the arena of enterprise content management. Therefore, achieving a completely unified ECM is a difficult task. However, take this short survey and learn expert tips and tricks and to be on your way! 
(RESOURCE)

Developing an Effective Corporate Mobile Policy by BlackBerry

June 2008 - (Free Research)
By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. 
(WHITE PAPER) READ ABSTRACT |

Protection for Every Enterprise: How BlackBerry Security Works by BlackBerry

December 2013 - (Free Research)
It's clear you need an effective security strategy and mobility management platform to protect your data and your business. Access this informative resource to learn about a comprehensive mobility management platform that promises to meet the constantly changing demands of enterprise security. 
(WHITE PAPER) READ ABSTRACT |

Understanding BlackBerry Balance by BlackBerry

July 2013 - (Free Research)
This webcast explores a new security feature built into BlackBerry® that allows IT admins to keep an end-user's personal and professional data separate. 
(WEBCAST) READ ABSTRACT |

Developer's Guide to Mobile Applications by BlackBerry

July 2006 - (Free Research)
This document describes how to extend the BlackBerry Enterprise Solution™ using the BlackBerry Mobile Data System™ (BlackBerry MDS™) to provide a mobile workforce with access to a wide range of corporate data and applications. 
(WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 4 March 2014: How IT brings aid to refugees by ComputerWeekly.com

March 2014 - (Free Research)
In this week's Computer Weekly, we talk to the CIO at the UN High Commission for Refugees about the vital role that technology plays in supporting its aid programmes. We hear from IT leaders who are ditching BlackBerry – but moving to Windows Phone instead. And we look at how to choose the best hybrid cloud provider. Read the issue now. 
(EZINE) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry

August 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades. 
(WHITE PAPER) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry

August 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades. 
(WHITE PAPER) READ ABSTRACT |

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry

February 2009 - (Free Research)
In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. 
(CASE STUDY) READ ABSTRACT |

Blackberry Developer Forum by BlackBerry

May 2010 - (Free Research)
Access this BlackBerry support community forum to get the latest information regarding BlackBerry development. Topics include BlackBerry App World development, Java development, Web development, MDS runtime development, BlackBerry themes & animated graphics and much more. 
(INFORMATION CENTER)

CW buyer's guide: mobile device management by ComputerWeekly.com

February 2013 - (Free Research)
The Computer Weekly buyer's guide examines how to formulate a strategic policy for mobile device management (MDM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

Getting Ready for BlackBerry Enterprise Service 10.2 by BlackBerry

December 2013 - (Free Research)
This exclusive video examines how your organization can get your system ready for one of the latest mobile management tools, detailing what steps you can take to ensure that your transition is seamless, simple and pain-free. 
(WEBCAST) READ ABSTRACT |

Mobile Learning with BlackBerry Smartphones by BlackBerry

January 2011 - (Free Research)
This study looks at the University of Waterloo's pilot project to test the impact of mobile learning using BlackBerry smartphones on their educational experience. The project utilized Chalk Pushcast software which allows organizations to create, deliver and track impactful content, which can include text, graphics, audio voiceover, video, and more. 
(CASE STUDY) READ ABSTRACT |

Blackberry Enterprise Server for IBM Lotus Domino - Service Pack: 6 by BlackBerry

February 2009 - (Free Research)
BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. IBM® Lotus® Domino® version 7.0.2 or later is required to support rich-content email messages on the BlackBerry Enterprise Server. 
(ARTICLE) READ ABSTRACT |

The tablet market: consumer trends and market segmentation by ComputerWeekly.com

February 2012 - (Free Research)
The Boston Consulting Group shows how consumer tablets are creating new opportunities as the market grows and segments. 
(ANALYST BRIEF) READ ABSTRACT |

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