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Oracle Fusion CRM: The New Standard for CRM Customer Video by Oracle Corporation
October 25, 2012 - (Free Research)
Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.
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Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
January 26, 2009 - (Free Research)
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
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Maximizing CRM Effectiveness During Lean Times by Oracle Corporation
June 10, 2009 - (Free Research)
When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
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Sales Executive Strategy Brief by Oracle Corporation
August 25, 2012 - (Free Research)
In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry
February 26, 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
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Self-Service That Really Serves by Oracle Corporation
June 10, 2009 - (Free Research)
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.
September 22, 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.
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Introducing Social Business for the Mid-Market by IBM
April 09, 2013 - (Free Research)
Consult this resource to learn more about the insight Aberdeen research discovered by studying 229 mid-sized companies. They looked to uncover if there were specific characteristics that made companies more interested in using social business.
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Leveraging Real-Time Web Collaboration to Improve Your Sales Process by CA Technologies.
September 2008 - (Free Research)
Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members.
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Size DOES Matter - When Choosing the Right ERP Solution by Xperia
May 2006 - (Free Research)
In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.
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Which Off-line CRM solution for Field Force? by Wipro Technologies
October 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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Sales Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.
October 2010 - (Free Research)
Learn why your sales team's success depends upon its ability to acquire and grow profitable customer relationships and how the SAP Customer Relationship Management (SAP CRM) application can help by empowering it with the tools and information necessary to plan and analyze sales execution throughout the entire sales cycle.
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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
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Unlock Hidden Profits Using Effective Pricing Strategies by SAP America, Inc.
March 2011 - (Free Research)
Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.
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Developing an Effective Corporate Mobile Policy by BlackBerry
June 2008 - (Free Research)
By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.
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E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company
September 2010 - (Free Research)
Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.
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Win Loyalty and Boost Sales with SAP Mobile Solutions by SAP America, Inc.
May 2013 - (Free Research)
This brief video provides real-world applications of a mobile SAP strategy for retail establishments, and highlights how associates can win customer loyalty, boost sales, and accelerate transaction processing.
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Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry
August 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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Realizing Rapid ROI Through Mobility by BlackBerry
February 2010 - (Free Research)
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
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Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry
February 2009 - (Free Research)
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.
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CRM for the Professional on the Go by BlackBerry
December 2006 - (Free Research)
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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Improve Your Bottom Line with Repeatable Services by SAP America, Inc.
December 2011 - (Free Research)
Service productization can be a huge benefit to service organizations, as it offers predictable outcomes that have previously been inconsistent. Check out this informative resource to examine the trend in productizing services, discover a framework that could help your business benefit, and learn how to avoid productization pitfalls.
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Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry
July 2010 - (Free Research)
This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more!
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