Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Enabling Next-Generation Mobile Broadband Services by LSI Corporation November 2008 - (Free Research) This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories.  (WHITE PAPER) READ ABSTRACT |

Monetising the Mobile Content Plan by ComputerWeekly.com March 2013 - (Free Research) This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.  (ESSENTIAL GUIDE) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.  (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.  (WHITE PAPER) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse May 2009 - (Free Research) In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Utilities Are Once Again Leading with Mobile Technology by SAP America, Inc. May 2013 - (Free Research) This in-depth webcast explores how utility companies can leverage SAP mobility tools to streamline business operations, get real-time access to their product and enterprise data from anywhere, and give their customers the support they need online, at any time.  (WEBCAST) READ ABSTRACT |

Keep the Lights on with SAP Mobile Solutions by SAP America, Inc. May 2013 - (Free Research) In this brief webcast, get a first-hand look at how SAP mobile technologies can benefit utility providers, not only just in managing and servicing mission-critical assets, but in the way you interact with customers.  (WEBCAST) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

HP TIBCO Practice – Realizing Instant-On Mobile Banking by Hewlett-Packard Limited August 2012 - (Free Research) Read this white paper to learn how to provide an always-on, instant banking channel that enables banks to service contextual interactions in real time.  Explore more inside to find out how to enhance mobile offerings without sacrificing security and flexibility.  (WHITE PAPER) READ ABSTRACT |

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses by NCR Corporation September 2010 - (Free Research) Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Does tiered pricing require more visibility into mobile data usage? by Mu Dynamics April 2011 - (Free Research) This e-guide discusses the top factors driving the trend for tiered pricing. Uncover what key carriers are considering for the future and what it means for end users.  (EGUIDE) READ ABSTRACT |

PCI Council issues mobile application rules for software developers by Hewlett-Packard Company April 2013 - (Free Research) The Payment Card Industry (PCI) Security Standards Council has demanded the development of mobile applications that include comprehensive security controls. This expert resource will help you understand what the new guidelines call for in terms of security controls, the history behind these standards, and further developments.  (EGUIDE) READ ABSTRACT |

How to Use Mobile Payment Collection Technology to Boost Profitability by Intermec April 2012 - (Free Research) Explore the ins and outs of mobile payment collection: how mobile payment collection systems work, what components are needed for it to work, and how your organization can benefit by implementing its use.  (WHITE PAPER) READ ABSTRACT |

Mobile Payments Gain New Momentum in Evolving US Market by BlackBerry August 2010 - (Free Research) As a result of increasingly dynamic mobile users and an expanding base of smartphones, a growing array of payment mechanisms is reaching the market to take advantage of the power and flexibility of mobile devices. Continue reading to learn how mobile payment is evolving in the US Market.  (ANALYST REPORT) READ ABSTRACT |

Computer Weekly – 27 November 2012: Announcing the most influential people in UK IT by ComputerWeekly.com November 2012 - (Free Research) In this week's Computer Weekly, we reveal our annual UKtech50 list of the 50 most influential people in UK IT, and interview the winner, Warren East, CEO of chip design firm ARM. Also in this issue, we conclude our buyer's guide to infrastructure as a service with an in-depth analysis of Microsoft's Azure cloud platform. Read the issue now.  (EZINE) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com January 2013 - (Free Research) This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance.  (IT BRIEFING) READ ABSTRACT |

Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc. August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically.  (WHITE PAPER) READ ABSTRACT |

The Value of Billing Transformation in an Economic Downturn by Amdocs Management LTD July 2009 - (Free Research) To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.  (WHITE PAPER) READ ABSTRACT |

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD June 2008 - (Free Research) Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money.  (CASE STUDY) READ ABSTRACT |

IDC Research Note:Oracle Financial Services and Insurance Forum: Highlighting Relationship-Based Pricing and Billing by Oracle Corporation UK Ltd February 2012 - (Free Research) This white paper outlines how relationship pricing and billing is starting to move to retail banking as institutions seek to reward their best customers. Learn why you should embrace relationship-based pricing and how you can improve the support of your customers.  (WHITE PAPER) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com May 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.  (IT BRIEFING) READ ABSTRACT |

Analyst's take: Benefits of Alpha ImageWorks 9000 for healthcare providers by ComputerWeekly.com January 2011 - (Free Research) Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records.  (WHITE PAPER) READ ABSTRACT |

Pinkberry Serves Up Wi-Fi Guest Services with a Side of Rewards by AirTight Networks, Inc. February 2012 - (Free Research) Read on to learn how Pinkberry achieved their Wi-Fi goals and were able to swiftly roll out Wi-Fi without the need to add any additional IT staff, stay in line with Payment Cad Industry (PCI) regulations, and succeed beyond their expectations.  (CASE STUDY) READ ABSTRACT |

City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript by Oracle Corporation April 2013 - (Free Research) Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly – 23 April 2013: Time runs out for Windows XP – what should you do? by ComputerWeekly.com April 2013 - (Free Research) In this week's Computer Weekly, with less than a year until Microsoft ends support for Windows XP, we examine the options for the many firms still using the operating system. The PC market has seen a record slump in sales - what does it mean for the IT industry? Plus, we evaluate progress in moving software to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

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