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Case Study: Over 1300 Carlson Rezidor Hotels World-wide Rely on Alfresco for Document Management by Alfresco Software May 09, 2012 - (Free Research) This paper outlines a case study of the Carlson Rezidor Hotel Group and how it used Alfresco for its document management needs.  (WHITE PAPER) READ ABSTRACT |

The Malware Report: Hotel Business Center PCs Strike Again by ESET August 20, 2009 - (Free Research) Matt Grant talks with Randy Abrams about security issues with hotel business center computers. These are public computers and they often have insufficient security features. In this podcast, Randy shares some interesting things he’s found in hotel computers and gives some advice on using them safely.  (PODCAST) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps January 19, 2011 - (Free Research) Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps November 05, 2010 - (Free Research) Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google March 15, 2010 - (Free Research) Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Malware Report: Radisson Hotels Exposed by Guest Data Breach by ESET September 23, 2009 - (Free Research) Matt Grant talks with Randy Abrams about a data breach at Radison Hotels. Unfortunately, an unknown number of their guests' credit card numbers were exposed to malicious hackers. In this podcast, Randy dishes out some advice on how to prevent this sort of data breach and what to do in the event that it’s already happened.  (PODCAST) READ ABSTRACT |

Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino by NEC Corporation August 05, 2009 - (Free Research) Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.  (CASE STUDY) READ ABSTRACT |

Home Suite Home by Avaya September 01, 2011 - (Free Research) This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.  (VIDEOCAST) READ ABSTRACT |

Controlling Wireless Costs with any Connection Reporting: Supporting Three Dimensions of Mobile Intelligence by Fiberlink Communications March 05, 2010 - (Free Research) In this white paper we will provide a general overview of Any Connection Reporting. We will then look at specific applications of this technology and see how organizations can use it to solve problems 3G, connectivity plans and so much more.  (WHITE PAPER) READ ABSTRACT |

Infor CRM Epiphany for Hospitality by Infor CRM July 01, 2009 - (Free Research) Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.  (BROCHURE) READ ABSTRACT |

Case Study: Mandarin Oriental by SDL Web Content Management Solutions Division April 11, 2011 - (Free Research) This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.  (VIDEO) READ ABSTRACT |

Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc. August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically.  (WHITE PAPER) READ ABSTRACT |

The Value of Billing Transformation in an Economic Downturn by Amdocs Management LTD July 2009 - (Free Research) To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.  (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.  (WHITE PAPER) READ ABSTRACT |

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD June 2008 - (Free Research) Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money.  (CASE STUDY) READ ABSTRACT |

IDC Research Note:Oracle Financial Services and Insurance Forum: Highlighting Relationship-Based Pricing and Billing by Oracle Corporation UK Ltd February 2012 - (Free Research) This white paper outlines how relationship pricing and billing is starting to move to retail banking as institutions seek to reward their best customers. Learn why you should embrace relationship-based pricing and how you can improve the support of your customers.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Insider Threats -- an Interview with Bill Crowell -- Former Deputy Director of the NSA by Imperva November 2009 - (Free Research) Bill Crowell, former Deputy Director of the NSA, is interviewed in this presentation transcript. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection – especially around mission-critical applications and databases.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Monetising the Mobile Content Plan by ComputerWeekly.com March 2013 - (Free Research) This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.  (ESSENTIAL GUIDE) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc. July 2008 - (Free Research) The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France.  (WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.  (CASE STUDY) READ ABSTRACT |

Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies by Workday May 2012 - (Free Research) This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.  (WHITE PAPER) READ ABSTRACT |

Making Life Simpler for Remote and Mobile Workers by Citrix Online - GotoMyPC May 2008 - (Free Research) Learn why Citrix® GoToMyPC® Corporate is the most secure, cost-effective and easiest-to-manage solution for providing remote access to the desktop.  (WHITE PAPER) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...  (CASE STUDY) READ ABSTRACT |

Genesis Wireless Brings Service to Resort, Builds Revenue by Motorola, Inc. May 2008 - (Free Research) Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability.  (WHITE PAPER) READ ABSTRACT |

Choosing the Right Metropolitan Ring for Your Business by AT&T Corp March 2011 - (Free Research) Businesses are evolving and looking for more effective and efficient methods of handling bandwidth, performance and end-point needs. In addition, they are trying to anticipate future needs to help make good networking decisions.  (WHITE PAPER)

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