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1 - 25 of 169 | Next Page

Best Practices for Creating and Maintaining a Clean Database by Experian QAS

November 21, 2011 - (Free Research)
Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes. 
(WHITE PAPER) READ ABSTRACT |

Streamlining the Management of Networking Services - Electronic Servicing through Online Tools by AT&T Corp

June 13, 2006 - (Free Research)
In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services. 
(WHITE PAPER) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com

May 02, 2012 - (Free Research)
This report from Accenture looks at the challenges facing the public sector in offering digital services. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Server Virtualisation by ComputerWeekly.com

March 09, 2012 - (Free Research)
This Computer Weekly buyer’s guide to server virtualisation looks at the potential barriers to successful virtualisation and how they can be overcome. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis

December 14, 2011 - (Free Research)
Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud. 
(TRIAL SOFTWARE) READ ABSTRACT |

NetStor MVD NAS by Excel Meridian Data, Inc.

NetStor MVD NAS is extremely versatile and scalable solution. Up-to (6) Gigabit NIC's per system, up-to (15) separate hardware driven RAID's, Snapshot file system for instant file restoration, local or remote tape backup options. Web based administration interface, native Windows file security. 
(HARDWARE PRODUCT)

Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation

December 10, 2010 - (Free Research)
“Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD 
(CASE STUDY) READ ABSTRACT |

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)
This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. 
(WEBCAST) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 08, 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Contact Zone Overview Video by Melissa Data Corp

April 24, 2012 - (Free Research)
This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output. 
(VIDEO) READ ABSTRACT |

HP ProLiant DL980 G7 Servers in Highly Available Linux Environments by HP & Intel

February 08, 2011 - (Free Research)
Read this white paper and discover the benefits of running the HP DL980 on the Linux operating system. Chief among these is the lower cost inherent in a clustered Linux environment. 
(WHITE PAPER)

Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Migrating from Solaris toSUSE® Linux Enterprise Server by SUSE

May 04, 2012 - (Free Research)
<p>Access this white paper to discover real-world examples of top businesses that have benefitted from Linux migration. Learn more about this ever-growing migration trend.</p> 
(WHITE PAPER) READ ABSTRACT |

Practice Management: Double Billing Rate and Improve Patient Services by HP and Intel

April 17, 2012 - (Free Research)
This brief white paper examines how one health care organization was able to improve practice management and accelerate EHR implementation with HP converged infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)
This paper discusses using predictive analytics to improve customer satisfaction. 
(EBOOK) READ ABSTRACT |

Look at Linux, the operating system and universal platform by IBM

March 13, 2012 - (Free Research)
<p>When it comes to IT, Linux is everywhere. From smart phones to powerful computer systems, this flexible operating system addresses a significant number of usage models. Read this white paper to learn more about the universal platform and discover all the computer segments that it plays a role in.</p> 
(WHITE PAPER) READ ABSTRACT |

Webcast: Improving Contact Data Quality by Experian QAS

May 01, 2012 - (Free Research)
In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts. 
(WEBCAST) READ ABSTRACT |

Price. Performance. Advantage. Red Hat Enterprise Linux on the HP ProLiant DL980 Server by Red Hat and HP

March 28, 2012 - (Free Research)
Inside, learn more about a larger x86 platform designed for Linux and enterprise applications that can help address many of your top IT challenges including high availability and scalability demands, the reliability to handle high-density virtualization, lower operating costs, and reduced server sprawl. 
(WHITE PAPER) READ ABSTRACT |

Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)
Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. 
(PODCAST) READ ABSTRACT |

Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)
This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 
(WHITE PAPER) READ ABSTRACT |

Dell Compellent Storage Center - Linux by Dell, Inc.

April 05, 2012 - (Free Research)
This white paper provides an overview of specific information required for administrating storage on Linux servers connected to the Dell Compellent Storage Center. The information is intended for administrators with at minimum a basic understanding of Linux systems, specifically general tasks around managing disk partitions and file systems. 
(WHITE PAPER) READ ABSTRACT |

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research)
With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. 
(CASE STUDY) READ ABSTRACT |

Understanding Windows Azure Storage Billing – Bandwidth, Transactions, and Capacity by Microsoft

July 08, 2010 - (Free Research)
View the helpful blog post to learn how to build the most cost-effective applications using Windows Azure Storage (WAS) by understanding how bandwidth, transactions, and capacity are billed. 
(ARTICLE) READ ABSTRACT |

1 - 25 of 169 | Next Page

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