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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc..
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Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc.

July 01, 2008 - (Free Research)
The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France. 
(WHITE PAPER) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by IBM

December 15, 2010 - (Free Research)
Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks. 
(CASE STUDY) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. 
(CASE STUDY) READ ABSTRACT |

Case Study: How John Lewis Conquered the Web by ComputerWeekly.com

March 2014 - (Free Research)
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. 
(BOOK) READ ABSTRACT |

Boston Medical Center cuts data center power bill by 50% and saves up to $3.2 million with virtualized storage, server and desktop solutions by Dell, Inc.

June 2010 - (Free Research)
Read this case study to gain more detail into Boston Medical center's quest to lower its operational costs, why it settled on data center virtualization and the benefits it reaped, including $3.2 million in savings in equipment avoidance costs, improved security with desktop virtualization and so much more. 
(CASE STUDY) READ ABSTRACT |

Norman Regional Increases Coding Productivity, Manages RAC Processes, and Prepares for ICD-10 by Nuance

February 2013 - (Free Research)
This white paper dives into a case study of one health organization that implemented a top coding solution to improve coder productivity and accuracy, and ensure long term retention of exceptional coders by transitioning to remote coding. 
(WHITE PAPER) READ ABSTRACT |

Decision Management Smarter Insurance Processes by IBM

July 2011 - (Free Research)
With varying compliance demands, change is the mainstay of the insurance industry. There are constant alterations to underwriting, rating, claims processing, fraud detection and billing. Read this case study of the Traveler's implementation of a business rules management system to effectively improve all of their processes. 
(CASE STUDY) READ ABSTRACT |

Poudre Valley Health System Saves over $6 Million, Increases Medical Transcription Productivity by Nuance

December 2012 - (Free Research)
This case study reveals the on-demand platform for computer aided medical transcription (CAMT) that PVHS adopted to improve their transcription process, improve productivity, and reduce costs. View now to uncover if a similar solution could work for your organization! 
(CASE STUDY) READ ABSTRACT |

Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc.

August 2008 - (Free Research)
Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically. 
(WHITE PAPER) READ ABSTRACT |

The Value of Billing Transformation in an Economic Downturn by Amdocs Management LTD

July 2009 - (Free Research)
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper. 
(WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications

June 2008 - (Free Research)
To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs. 
(WHITE PAPER) READ ABSTRACT |

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD

June 2008 - (Free Research)
Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money. 
(CASE STUDY) READ ABSTRACT |

Verint Solutions in Action AAA Washington: A Case Study by Verint Systems

April 2008 - (Free Research)
ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives. 
(CASE STUDY) READ ABSTRACT |

Winton Woods City Schools launches virtual desktop infrastructure by Dell, Inc.

March 2012 - (Free Research)
Read this to learn why Winton Woods City Schools deployed Windows Thin PC operating system to create a network-deployable image, and is using out-of-warranty machines and donated hardware. Learn more about the many benefits, including expected reduction of power bills, about 10 to 20% savings of new disk purchases with thin provisioning and more. 
(CASE STUDY) READ ABSTRACT |

Boston Medical Center Case Study: Implementing Data Center Virtualization to Cut Costs and Consolidate Hardware by Dell, Inc.

June 2010 - (Free Research)
Boston Medical Center (BMC) needed to find ways to lower its operational costs to work within smaller budgets despite exploding data volumes, a sprawling server farm and 6,000 desktop users who needed access to clinical applications for patient care. The hospital pursued a data center virtualization strategy after partnering with Dell. 
(CASE STUDY) READ ABSTRACT |

ROI CASE STUDY - GOOGLE APPS & TVR COMMUNICATIONS by Google Apps

January 2009 - (Free Research)
In 2007, TVR found that its dated version of Exchange, which was running on Windows NT 4, was running out of disk space and needed to be upgraded or changed. TVR deployed Google Apps to replace its existing Microsoft Exchange environment and improve collaboration, reducing IT costs and risk while increasing agility. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: Insider Threats -- an Interview with Bill Crowell -- Former Deputy Director of the NSA by Imperva

November 2009 - (Free Research)
Bill Crowell, former Deputy Director of the NSA, is interviewed in this presentation transcript. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection – especially around mission-critical applications and databases. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Monetising the Mobile Content Plan by ComputerWeekly.com

March 2013 - (Free Research)
This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc.

July 2009 - (Free Research)
Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings. 
(CASE STUDY) READ ABSTRACT |

Three Keys to Effective Service-oriented Architecture Governance by Accenture

June 2008 - (Free Research)
While most leading companies' IT organizations are well on the way to adopting service-oriented architecture capabilities, many find their progress slowed by questions about who owns business services. 
(WHITE PAPER) READ ABSTRACT |

Sprint drives 45-times performance improvement by IBM

June 2013 - (Free Research)
This white paper delves in to how Sprint-Nextel deployed nine non-disruptive flash storage technologies in order to not only meet customer service satisfaction but exceed all expectations. Find out how this approach improved performance, significantly cut latency, reduced energy consumption, and much more. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 13 November 2012: Government commits to open standards by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we look at the government's controversial new policy on open standards and what it means for public sector IT. After hurricane Sandy hit New York, we talk to one datacentre operator about how it kept services running. And our latest buyers' guide examines the market for infrastructure on demand. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com

September 2011 - (Free Research)
In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now. 
(EZINE)

Does tiered pricing require more visibility into mobile data usage? by Mu Dynamics

April 2011 - (Free Research)
This e-guide discusses the top factors driving the trend for tiered pricing. Uncover what key carriers are considering for the future and what it means for end users. 
(EGUIDE) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software

September 2008 - (Free Research)
This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. 
(WHITE PAPER) READ ABSTRACT |

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