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Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc. August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically.  (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.  (WHITE PAPER) READ ABSTRACT |

The Education Edge: School Administration Software by Blackbaud This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information.  (SOFTWARE PRODUCT)

The Value of Billing Transformation in an Economic Downturn by Amdocs Management LTD July 2009 - (Free Research) To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.  (WHITE PAPER) READ ABSTRACT |

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD June 2008 - (Free Research) Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money.  (CASE STUDY) READ ABSTRACT |

IDC Research Note:Oracle Financial Services and Insurance Forum: Highlighting Relationship-Based Pricing and Billing by Oracle Corporation UK Ltd February 2012 - (Free Research) This white paper outlines how relationship pricing and billing is starting to move to retail banking as institutions seek to reward their best customers. Learn why you should embrace relationship-based pricing and how you can improve the support of your customers.  (WHITE PAPER) READ ABSTRACT |

Boston Medical Center cuts data center power bill by 50% and saves up to $3.2 million with virtualized storage, server and desktop solutions by Dell, Inc. June 2010 - (Free Research) Read this case study to gain more detail into Boston Medical center's quest to lower its operational costs, why it settled on data center virtualization and the benefits it reaped, including $3.2 million in savings in equipment avoidance costs, improved security with desktop virtualization and so much more.  (CASE STUDY) READ ABSTRACT |

City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript by Oracle Corporation April 2013 - (Free Research) Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Monetising the Mobile Content Plan by ComputerWeekly.com March 2013 - (Free Research) This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.  (ESSENTIAL GUIDE) READ ABSTRACT |

Presentation Transcript: Insider Threats -- an Interview with Bill Crowell -- Former Deputy Director of the NSA by Imperva November 2009 - (Free Research) Bill Crowell, former Deputy Director of the NSA, is interviewed in this presentation transcript. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection – especially around mission-critical applications and databases.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

eGuide: Data management best practices in the new world of archiving by IBM November 2011 - (Free Research) In this e-guide, you will learn the best practices for managing archival data in a modern and effective world. Tips from expert Bill Inmon include strategies for organizing archival data into "time vaults," considerations for software and hardware releases and ideas on how to manage the day-to-day access of archival  (EGUIDE) READ ABSTRACT |

Enabling Next-Generation Mobile Broadband Services by LSI Corporation November 2008 - (Free Research) This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories.  (WHITE PAPER) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc. July 2008 - (Free Research) The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France.  (WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.  (CASE STUDY) READ ABSTRACT |

The new world of archiving by IBM December 2011 - (Free Research) In this e-guide, industry expert Bill Inmon provides insight for needs with archival data in a modern and effective world.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: Methodologies and Technologies to Reduce Power and Cooling Demands in the Data Center by Schneider Electric June 2011 - (Free Research) Access this exclusive resource to discover how server consolidation can lower data center energy bills by consolidating multiple servers on to fewer physical platforms.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.  (WHITE PAPER) READ ABSTRACT |

Information Security Magazine, May 2009: Automating Compliance by Information Security Magazine May 2009 - (Free Research) This month's cover story is on Automatic Compliance. The weight of regulatory compliance can break the back of your IT operation. Automation can help you gear up for your next audit. We'll also cover new technologies for identity and access management, IDS vs. IPS, and more.  (EZINE)

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation March 2008 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...  (WHITE PAPER) READ ABSTRACT |

Utilities Are Once Again Leading with Mobile Technology by SAP America, Inc. May 2013 - (Free Research) This in-depth webcast explores how utility companies can leverage SAP mobility tools to streamline business operations, get real-time access to their product and enterprise data from anywhere, and give their customers the support they need online, at any time.  (WEBCAST) READ ABSTRACT |

Oracle Solaris 11 - Innovations for Your Data Centre by Oracle Corporation UK Ltd December 2012 - (Free Research) In this webcast, you'll learn how Oracle Solaris can help you simplify the deployment of public, private and hybrid clouds, optimise the performance of enterprise applications, and achieve mission-critical availability and reliability.  (WEBCAST)

VW Credit, Inc. by Aspect March 2008 - (Free Research) Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.  (CASE STUDY) READ ABSTRACT |

Boston Medical Center Case Study: Implementing Data Center Virtualization to Cut Costs and Consolidate Hardware by Dell, Inc. June 2010 - (Free Research) Boston Medical Center (BMC) needed to find ways to lower its operational costs to work within smaller budgets despite exploding data volumes, a sprawling server farm and 6,000 desktop users who needed access to clinical applications for patient care. The hospital pursued a data center virtualization strategy after partnering with Dell.  (CASE STUDY) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc. July 2009 - (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.  (CASE STUDY) READ ABSTRACT |

Gwinnett Medical Center Relies on HP to Help Meet Care Goals: Leverages HP Storage and Server Solutions to Manage Growth and Costs by Hewlett-Packard Company January 2009 - (Free Research) In this case study you will learn the approach of Gwinnett to team with HP and other business technology leaders to develop and deploy innovative new solutions that promote quality care, cost efficiencies and service continuity.  (CASE STUDY) READ ABSTRACT |

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