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 •   Customer Service (General)
 •   Insurance (Integrated)
 •   Customer Relationship Management (CRM)
 •   Claims Processing
 •   Policy Administration
 •   Insurance Agency Automation
 •   Billing and Invoicing
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 •   Electronic Bill Presentment and Payment (EBPP)
 •   Property and Casualty Company Systems

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 •  Billing Computerized
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Fiserv Reinsurance Solutions -- Ceded and Assumed Reinsurance Management by Fiserv Insurance Solutions..
Discover the Fiserv Reinsurance solution that has the answer to your business needs. Both of our reinsurance solutions meet the unique requirements of reinsurers and insurance more...
>> Discover more offerings from Fiserv Insurance Solutions..
CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more...
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OASIS Property and Casualty; Claims Processing System by Delphi Technology, Inc..
OASIS P&C is a component-based, fully integrated insurance processing system, that supports full-service property and casualty insurance companies; third party claims administrators; more...
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OASIS Workers Comp; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Case Study: Insurance Company Secures Customer Data and Receives 97% Customer Satisfaction Rating by Cisco Systems, Inc

September 2008 - (Free Research)
This podcast explains about how SBLI USA is using various technologies to secure its customer information, as security is crucial for SBLI USA they are using firewalls, VPN and other security measure. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Fiserv Helps Automobile Insurance Company Combine Two Legacy Systems to Centralize Claims Processing by Fiserv Insurance Solutions.

April 2008 - (Free Research)
One of the biggest issues facing Unitrin Specialty a few years ago was the prospect of merging the operations of two existing business units. The two legacy systems were incompatible and supported significantly different processes. Unitrin was very han… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PRO Financial Solutions for Insurance Companies by Fiserv Insurance Solutions.

PRO Financial solutions serve as the foundation of the Fiserv Insurance division’s Financial Management and Compliance suite, which encompasses eleven integrated solutions that promote a unified technical environment. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

OASIS Property and Casualty; Claims Processing System by Delphi Technology, Inc. (E-mail this company)

OASIS P&C is a component-based, fully integrated insurance processing system, that supports full-service property and casualty insurance companies; third party claims administrators; and self-insured entities competing in today's vigorous markets. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Reducing Corporate Risk: Best-practices Data Protection Strategy for Remote and Branch Offices (ROBOs) by i365, A Seagate Company

June 2008 - (Free Research)
This white paper examines the vulnerabilities of today's remote and branch office IT landscape, and details the advantages of a disk-based backup for managing, and protecting, the data contained in these systems. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM.

March 2008 - (Free Research)
This paper explains how to excel at customer service using the best tools for the task. 
(WHITE PAPER) GO TO WHITE PAPER

Improving Customer Experience in the Insurance Industry - Leveraging the Power of an Enterprise Personalization Platform by Exstream Software.

April 2008 - (Free Research)
The purpose of this paper is to discuss the importance of an enterprise personalization platform that streamlines front-end and back-end document creation processes for straight-through processing, while allowing you to leverage custome… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Personalization for the Insurance Industry by Exstream Software.

April 2008 - (Free Research)
In today's highly competitive environment, providing timely and relevant policyholder communications is critical. Exstream Software's Dialogue enterprise personalization solution allows insurers to create, manage, and deliver the fu… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc.

August 2008 - (Free Research)
Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Global Green IT Attitude & Action: Survey Report by Info-Tech Research
Sponsored by: TANDBERG
January 2008 - (Free Research)
KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Fiserv Advanced Billing -- Java-Based Insurance Billing by Fiserv Insurance Solutions.

Fiserv Advanced Billing allows you to define parameters so the system meets your needs, Set payment plans by account types, Personal / Commercial, states, and maximum policy term. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Finding the right Medical Billing Solution: Decrease Costs & Increase Revenue with AdvancedMD by AdvancedMD

February 2008 - (Free Research)
When researching the cost-benefit of medical billing solutions it is easy to determine that AdvancedMD’s Web-based solution makes the most financial sense. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

EMC Solutions for Insurance by EMC Corporation.

March 2008 - (Free Research)
EMC helps insurance companies around the world keep their most essential digital information protected, secure, and continuously available. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT.

eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

TrenStarAM Asset Visibility, Management and Tracking by TrenStar (E-mail this company)

TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Education Edge: School Administration Software by Blackbaud

This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Making Large UPS Systems More Efficient by APC

August 2008 - (Free Research)
This white paper discusses the common errors and misunderstandings in evaluating Uninterruptible Power Supply efficiency. UPS efficiency curves are explained, compared, and their cost implications quantified. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Parting Shot by CIO Decisions

September 2008 - (Free Research)
To quote Howard Beale (played by the actor Peter Finch) in the 1976 movie Network, "I'm as mad as hell and I'm not going to take this anymore!" What am I mad about? Invoices from telecommunications providers (voice, data, cellular). 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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