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SOA and BPM: Aligning Business Needs with Your Architecture by IBM September 25, 2009 - (Free Research) View this videocast and learn about the intersection of business process management (BPM) and service-oriented architecture (SOA), with an emphasis on how architecture forms the key foundation for business execution.  (VIDEO)

Podcast: Driving Effective Software Quality to Address Application Complexity by Hewlett-Packard Company December 04, 2009 - (Free Research) Join Melinda Ballou as she answers how organizations can be successful and maintain high-performing business-critical software with fewer resources and strategies for successful quality adoption.  (PODCAST) READ ABSTRACT |

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company September 01, 2009 - (Free Research) Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.  (WHITE PAPER) READ ABSTRACT |

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc. November 24, 2009 - (Free Research) Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.  (WHITE PAPER) READ ABSTRACT |

A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell by MarketTools, Inc. August 19, 2009 - (Free Research) This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.  (CASE STUDY) READ ABSTRACT |

Eight Requirements for Self-Service IT and the Next Generation Data Center by newScale, Inc. December 24, 2009 - (Free Research) This paper examines the requirements and provides guidance on leveraging the resultant capabilities to their full potential. The paper focuses on VMware environments because it represents the majority of virtualization implementations.  (WHITE PAPER) READ ABSTRACT |

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc. December 24, 2009 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.  (WHITE PAPER) READ ABSTRACT |

Butler Group Technology Audit for Blaze Advisor 6.5 by FICO October 01, 2008 - (Free Research) Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository.  (ANALYST REPORT) READ ABSTRACT |

Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment by FICO February 01, 2009 - (Free Research) Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.  (WHITE PAPER) READ ABSTRACT |

Virtualization: The Architectural Foundation for Dynamic IT by Microsoft Corporation India Pvt Ltd February 02, 2009 - (Free Research) This paper offers a strategic picture of virtualized infrastructure as a whole. It goes on to outline how to get started with virtualization technologies as part of the Dynamic Systems Initiative.  (WHITE PAPER) READ ABSTRACT |

Get Serious About SOA Governance: A Five-Step Action Plan for Architects by Oracle Corporation August 01, 2008 - (Free Research) Whether your organization's service-oriented architecture (SOA) has 50 services being used by one customer, or 50 customers using one service, you need SOA governance; increased business agility depends on it.  (WHITE PAPER) READ ABSTRACT |

A Revolution in Agility: Business Integration Through Service Oriented Architecture by Oracle Corporation August 01, 2008 - (Free Research) In today's rapidly changing business environment, organizations of all types face one common and persistent challenge: how to become—and remain—agile enough to satisfy ever-increasing customer expectations and accommodate new compliance mandates, all while staying ahead of the competition. The solution is building business based on SOA principles.  (WHITE PAPER) READ ABSTRACT |

SOA Centers of Excellence: Preserving Order Amid Change by Oracle Corporation March 21, 2008 - (Free Research) There is only one good way to approach the adoption and facilitation of SOA and Web services, and that is to establish, right from the beginning, a corporate Center of Excellence to guide the revolution from making a compelling business case to putting in place a long-term solution for measuring and improving on every success.  (WHITE PAPER) READ ABSTRACT |

As the market turns around... a hot new communications service market emerges by Hewlett-Packard Company November 22, 2009 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. Small and medium businesses (SMBs) that need enterprise-class communications services already do business with service providers. This study focuses on the factors that are driving CaaS and how service providers can take advantage of them.  (WHITE PAPER) READ ABSTRACT |

Certification Services Firm Uses Hypervisor Solution to Cut IT Costs, Improve Service by Microsoft Corporation India Pvt Ltd May 19, 2008 - (Free Research) Read this case study to learn how Sporton is implementing a virtualization solution centered on the Windows Server® 2008 Hyper-V™ technology to consolidate servers and boost responsiveness.  (CASE STUDY) READ ABSTRACT |

Hosting Company Implements Virtualization to Expand Services and Cut Operations Costs by Microsoft Corporation India Pvt Ltd August 11, 2008 - (Free Research) Read this paper to learn how MaximumASP is using Hyper-V™ virtualization technology in the Windows Server® 2008 operating system to consolidate servers, and Terminal Services to give customers easy access to their hosted servers.  (CASE STUDY) READ ABSTRACT |

Dell Asset Recovery Services by Dell, Inc. and Intel October 07, 2009 - (Free Research) To protect your company's assets and reputation, Dell's Asset Recovery Services help ensure that sensitive information does not fall into the wrong hands while also promoting environmental stewardship through our efforts to achieve zero-landfill and zero-export policies.  (DATA SHEET) READ ABSTRACT |

Dell Client Migration Solution by Dell, Inc. and Intel December 01, 2007 - (Free Research) Dell Client Migration and Deployment Services are designed to save cost and deployment time, mitigate risk, and reduce network traffic to ensure a successful migration.  (DATA SHEET) READ ABSTRACT |

The Total Economic Impact™ of Dell’s PC Products And Services by Dell, Inc. and Intel February 24, 2009 - (Free Research) In the fall of 2008, Forrester Research commenced work on a research project commissioned by Dell, Inc., that focused on examining the potential net savings and benefits enterprises may realize by adopting Dell’s PC products and services.  (WHITE PAPER) READ ABSTRACT |

Show Me the Money - How Life in the ITIL Fast Lane Can Deliver Success by Numara Software December 22, 2009 - (Free Research) In this white paper, authored by Numara® Software and Pink Elephant, we examine the critical role of having effective processes in driving down service costs. In particular, the paper demonstrates the importance of process and automation in helping IT executives stretch their IT budget further.  (WHITE PAPER) READ ABSTRACT |

How MSPs can profit from cloud storage by Iron Mountain Digital December 09, 2009 - (Free Research) Join Redmond Channel Scott Bekker and Iron Mountain Digital’s Daniel Stevenson for a free, informative webcast to get insight on the emerging cloud storage opportunities and learn how you can quickly integrate cloud storage into your portfolio to take advantage of this profitable growing industry.  (WEBCAST) READ ABSTRACT |

Using SaaS to Reduce the Costs of Email Security by Proofpoint, Inc. February 01, 2009 - (Free Research) This whitepaper discusses the dramatic cost savings that companies can realize by adopting a SaaS (Software-as-a-Service) model for email security versus an on-premises approach.  (WHITE PAPER) READ ABSTRACT |

Building Flexible Enterprise Processes Using Oracle Business Rules and BPEL Process Manager by Oracle Corporation January 01, 2005 - (Free Research) Efficient business processes are one of the main competitive differentiators for any successful company. These processes orchestrate interactions between systems, services, people and partners to achieve key strategic and operational objectives.  (WHITE PAPER) READ ABSTRACT |

Monitor, Diagnose and Prioritize Infrastructure Problems Based on Business Impact by Hewlett-Packard Company June 22, 2009 - (Free Research) Read this whitepaper to learn about a software solution that brings together all the capabilities you need to respond effectively to these challenges by providing end-to-end event, performance and availability management so that, at all times, IT staff is able to understand any IT event in terms of its impact on the business.  (WHITE PAPER) READ ABSTRACT |

Working Smart in IT operations, Making the Case for Consolidated Operations by Hewlett-Packard Company October 22, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating multiple application and infrastructure specialist teams. It also proposes consolidating operations to get incidents to the right person with the right information fast so problems can be resolved quickly and smoothly.  (WHITE PAPER) READ ABSTRACT |

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